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I would like to network our HP color laserjet printer through our Telus wireless router. I connected the printer with a network cable, to the router, but when I tried to install the printer through my laptop's wireless connection it was unable to locate the printer. I printed the laserjet's configuration page but the IP address shows: 0.0.0.0. I do not know where to proceed from here.

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  • darleneldg Dec 05, 2008

    Thank you for the quick reply. I am sorry I forgot to advise that the model is HP4650dn. I have been unable to find the HP MIO Menu. Is it in a different location on the 4650dn?

  • darleneldg Dec 05, 2008

    The Configuration Status says I/P Card Not Ready. What can I do Now??

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What model of HP LaserJet do you have?
You will have to go into the configuration menu on the printer itself and set up the network connection. 
I don't know what model you have, but here is a generic answer
Press the Menu Right until you find the HP MIO Menu - Select it. Next press the Item right button until you find the Cfg Network Card = No, - make it say yes by pushing the value right button, then push select to put an asterisk ( * ) next to it. Then press the item right button until you find Cfg TCP/IP = No, - make it say yes by pushing the value right button, then push select to put an asterisk ( * ) next to it. (assuming you are on a basic network) Last press the item right button and insert the following information.
IP Address: Not one already in use - generally 192.168.1.XXX (where XXX is some number between 2 - 253) Subnet Mask: generally 255.255.255.0 Gateway IP Address: Generally 192.168.1.1 or 192.168.1.0 or 192.168.1.254
Once you give it this information, print out the config page and it should be there. If this doesn't work, or you don't know how to find those numbers, I would be glad to help you further.

Posted on Dec 04, 2008

  • James Swafford Dec 05, 2008
  • James Swafford Dec 05, 2008

    Did you go in and configure the card to match your network?

    At this point I would recommend doing a Master Reset. It is also available on the previous support link I gave you. After you do this, follow the instructions on that link word for word to set up the printer again. 


    Restoring an HP Jetdirect to factory defaults


    In some cases, it may be necessary to reset an HP Jetdirect print server to factory defaults, either to clear an old TCP/IP address or to verify that any error messages that appear on the TCP/IP status section of the configuration page have not been resolved. The printer can be reset to factory defaults (or cold-reset) by the following steps:


    1. Turn the printer on.

    2. Watch the control panel. When the memory starts counting, press and hold the green check mark button.

    3. Continue holding the green check mark button until the Ready, Data, and Attention lights flash once, and then stay on steady.Release the check mark button when the Ready, Data, and Attention light are on steady.
      The control panel will read, SELECT LANGUAGE .


    4. Press (Down Arrow) button once. The control panel will read, COLD RESET .

    5. Press the check mark button (Select). The printer will perform a cold reset and then continue its power-on sequence.

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The one that is missing in the network is the printer.So try to reconfigure the IP of the printer again using the wireless wizard in the printer manager. Or go to Using the HP Network Diagnostic Utility in Windows - HP Customer Care (United States - English)

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