Question about Panasonic KX-TG1033S Cordless Phone

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My new phone had a dial tone before the Verizon Tech left yesterday. I was to charge the base set and 2 handsets for 7 hours before using them. Now that they are charged, I have no dial tone. Message on handset either says check tel line or line in use. I have tried unplugging and replugging parts. Nothing seems to work. could you please help me. thanks (804-355-0131)

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  • Anonymous Dec 10, 2008

    My telephone had worked for one week but then it suddenly stopped working, i had found out that my telephone line was dis connected so i connected it but then on the screen it said check telephone line even thogh everything was connected.

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Verizon sent a technician in

Posted on Dec 05, 2008

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1 Answer

CANT GET PHONE TO HAVE A DIAL TONE OR HEAR THEM


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I have a vetch mod# CS6114 I checked the base unit and it gets power to charge phone but I can't get a dial tone. I even hooked up to another line and still won't work.


This sounds like a registration problem, the
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=====================================
( I ). First, to de-register a cs6114 handset ---

0. Start by taking off the battery compartment cover.

1. press [menu]
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3. enter * 7 8 9 0 #
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5. scroll down to "Register Clear?", press [select]
6. display asks "Confirm?" or "Register Clear??",
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8. UNPLUG THE HANDSET BATTERY
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9. Wait ~30 seconds, re-connect the battery &
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10. display reads "Not Registered"
===============================

( III.) To register the cs6114 handset to the base:

1. press [Find Handset] on the base and hold for
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NOTE: the battery must be well charged prior to the
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NOTE 2: Some cs6114 bases do not have the "In Use"
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===============================
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1 Answer

I cant dial out it says register HS i am not familiar with the procedure.


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Does the handset fit in the base cradle?
Yes
No
Place the handset in the base.
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1. On the base, open the menu and select Register Handset. The display should say Handset Registering.
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If...
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Hello.

Here are some tips, found online:

Reset the phone:

Unplug the battery in the handset, unplug the phone line from the base and unplug the electricity from the base. Leave everything unplugged for an hour or two instead of a couple to five minutes that way you can get more of an idea of whether your phone will work. After an hour or two plug in everything. If resetting the phone doesn't work then try the next step.

Check the surge protector:

Is the phone line plugged into a surge protector? The surge protector may have stopped working or blown a surge, a sudden burst of electricity, which may have caused the dial tone in your cordless phone to go. Unplug the phone line from the surge protector then plug it back in and see if you get a dial tone. It could be that the phone line plugged into the surge was loose or not plugged in securely.

Try a different phone plug, outlet.

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good luck and don't forget to vote!!!

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