Question about Canon PIXMA MP830 All-In-One InkJet Printer

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'unable to save file. the system cannot find the path specified'

I love my mp810 - but as i was trying to scan something today an error popped up saying ' unable to save file. the system cannot find the path specified'
i have restarted and tried different usb ports - and i have tried scanning and saving directly to my pc, and saving as a pdf and tried scanning and opening with a specified application, but all of the error messages are the same.
please help me

I have a Canon MP830 with the same problem. After replacing the hard drive with everything backed up, after it scans I get the same error message: " Unable to save file. The system cannot find the path specified".
Where do you look to see where the scanned file is saved to?

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  • Anonymous Dec 18, 2008

    I have a a Canon MX850 with exactly the same issue.
    I reinstalled my whole system on a new hard drive, which seems to have confused the software. And unfortunately when I get into the navigator software the preferences selection in the File menu is greyed out (unable to access it). I'm running Mac OS X 10.5.5.


  • judyinhavasu Jan 04, 2009

    I have an mp830 and it was scanning and saving the files just fine unitl yesterday. Now it says that it can't communicate with the computer. I've tried 4 different USB ports on my docking station, plug it directly into my laptop, restarted my computer, uninstalled the cannon drivers and reinstalled them. Nothing helps. It prints and copies just fine. As usual, my extended warranty expired 2 months ago. So, now what do I do?



    Judy in Havasu

  • Anonymous Feb 01, 2009

    same thing for me with a mx7600.
    the path specified in the preferences is correct.
    if i ask to not save automatically, it works.
    if i ask to save  automatically, i have the error message.


    it happened after i had to archive reinstall of macosx.
    there is probably a old config file that refers to the previous installation.
    it is bloody annoying !!

  • anthony11 Apr 09, 2009

    Re Solution #1:  yes, we see that, but the problem remains that said dated subdirectory doesn't exist and the software isn't creating it

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Had this same problem and just fixed it. You need to actually change the button settings in Navigator. Open MP navigator and choose One-Click, then click Button Settings. You can choose a new save destination from here. Even though you are using the software instead of the button on the device, it works.

Posted on May 17, 2009

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1. Rename ~/Pictures/MP\ Navigator to have no space in the name
2. Poke around the preferences and the button preferences in MP Navigator and select the directory with the new, space-free name
3.?
4. Profit!
It seems likely to me that Canon's stuff isn't properly escaping the space in the name at some point, so this works around that.

Posted on Apr 09, 2009

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Go into MP Navigator. Go to Preferences Go to Scanner Button Settings Where is says "save it" select the Browse button and select the file you want to save it in. This fixes the problem

Posted on Oct 27, 2009

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The printer will store it's scanned images as specified in the Canon MP Navigator software. If you open MP Navigator and click preferences you will see whare scanned images are stored, it's usually a dated subfolder in my documents.

Posted on Dec 07, 2008

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Make sure you click the second tab marked "scanner button settings" and change the save settings from "automatically.." to "open the save dialog"
For some reason the automatic filename became "IMGles!!" instead of IMG.

Posted on Jul 25, 2013

1 Suggested Answer

Scott Ellin
  • 558 Answers

SOURCE: 'unable to save file. the system cannot find the path specified'

Please check the location where the file saved by your Scanner and note down its size.

Also as you mentioned in your next reply, you need to go for check Device manager. Reinstall the drivers.

Let me know if you need further assistance. Don't forget to vote me.

Regards
Ellin

Posted on Sep 26, 2008

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Also as you mentioned in your next reply, you need to go for check Device manager. Reinstall the drivers.

Let me know if you need further assistance. Don't forget to vote me.

Regards
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