Alighnment is off

IT MIGHT BE THAT THE BLACK INK RAN OUT OF INK SO ITS NOT PRINTING IN BLACK.However try changing the ink cartridge... If you have already done so then remove the ink cartridge and the clean the copper contacts with a lint free cloth... then shake the ink cartridge and then put it back in. then check if it works... if it does not then remove the power chord from the back of the printer without turning off the printer... then press and hold the power button for 30 sec...
then release the power button and then plug in the power chord...
again try printing in black.. if it does not then follow the steps below..
press the setup icon on the printer >> go to tools >> Clean Printhead ...
after it is done again go to setup >> tools >>Align Printer
after it is done check if black prints or not..
if not then Press BL/TL/BL/BL Buttons, in sequence (BL- Bottom Left, TL: Top Left) >>Touch Support Menu>>
Press Right arrow for Reset Menu and Touch OK >>
Press Right arrow for Semiful Reset and Touch OK >>
Wait for unit to Power Down/Turn Off>>
Press Power button to turn the Printer On.
Check if it works or not... if it does not then service the product

Take out the power cable from the back of the printer.
Press and hold the ok and Cancel button together , while plugging in the power cable.
It will ask you to alighn the cartridges- Do it and that will fix your issue.

Turn on the printer (the cartridges will not move without power to the printer) and open the front access door on the front right of the unit. Wait until the cartridge carrier comes to a full stop (idle and silent) in this opening. Press down lightly on the cartridge to be changed and then pull the cartridge out of the slot towards you.

Remove the new cartridge from the packaging and remove the tape that protects the contacts. Hold the cartridge by the black plastic; do not touch the electrical contacts or the nozzles. Hold the cartridge with the HP logo up on top and slide the cartridge into the slot until it snaps into place. (Color on the left and black on the right) When done changing the cartridges (if you need to do both), close the access door and wait for the unit to print an alignment page. Then scan the alignment page. If the alignment page doesn't print on its own. Press the Setup button (looks like a wrench) on the printer. Select Tools (left/right arrows) and press OK. Then select Align Cartridges and press OK. Put the alignment page face down on the glass so that the text is to the right of the unit. Then press OK.

HP has a video and detailed pictures of the cartridge replacement for the 4500 here: http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01952777&tmp_task=setupCategory&lc=en&dlc=en&cc=us&product=3919448&lang=en .

I hope this helps.

Cindy Wells

Your printer uses 4 cartridges: PGI-5 Black and CLI-8 (Cyan/Magenta/Yellow). Unless you have a slot for a fifth cartridge, CLI-8BK cannot be used in your printer.


As for installing new cartridges:

1. Turn your printer on.Open the printer's lid. The printer will automatically move the ink cartridges to the center of the opening.
2. Unplug the printer's power supply cord from the electrical outlet to avoid the risk of an electrical shock.
   
3. Remove the printer cartridges by first pressing down on the top of each cartridge housing. Pressing down on the cartridge housings will cause the top of each housing to automatically lift up, thereby exposing the cartridges. Lift the cartridges out of each cartridge housing to remove them.
   
4. Install the replacement ink cartridges by first removing the orange safety tape located on either the top or the bottom of each cartridge, depending on the particular type of cartridge. The safety tape ensures that the cartridges do not leak ink before being installed. To remove the tape, simply pull the orange tab on the end of each piece of tape away from each cartridge. Position each cartridge into its cartridge housing so that the printed words on top of the each cartridge faces towards the front of the printer, then close the tops of the cartridge housings.
   
5. Plug the printer's power cord into an electrical outlet, then close the access panel by pressing down on the panel.
   
6. Turn the printer on and allow the printer a few minutes to recognize the new cartridges, then insert at least three pieces of paper into the paper tray, which the printer will require to align the cartridges.
   
7. Align the new cartridges by selecting either the "Clean and Align" or the "Cartridge Alignment" option, depending on the particular printer model. Some Canon models require the user to align the cartridges through the printer's software program. Select the "Print Properties" option in the printer's program, then select the "Clean and Align" option. The printer will produce several printed pages to confirm that the cartridges have been aligned. Other Canon models allow the user to align the cartridges directly from the printer. These printers features a display screen on the printer. Press the "Menu" button on the display, then use the arrow keys to select "Settings." Press the "OK" button, then use the arrow keys to highlight "Maintenance." Press the "OK" button, then use the arrow keys to highlight "Manual Head Align." Press the "OK" button, then use the arrow keys to highlight "Yes." Press the "OK" button one final time, then allow the printer to produce the printed pages confirming that the cartridges have been aligned.
   

Try arrowing down on your screen to maintenance press the tick to select maintenance and then scroll down to align catridges. see if this works

The paper is jaming or not going through the printer evenly.Open it up and look for anything loose or broken like teeth on wheels or somethng sticky or even paper dust.  Then try one piece of paper alone first.

two option:-

1. cartridge is not proper. or
2. not proper installed.

hmmm...paperman..that's unusual to say the least..

I've had the lexmark too. the ink dries out in the cartridges.

I have a lexmark 6570 with similar problem. Who can help?