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Depending on what the error is, it's probably pretty easy to fix. If it's showing error 004, then it's having a problem loading the firmware from the hard drive. Usually this is from a deleted/corrupt file. To find out what the problem is, do this:
Plug the M:Robe into your computer, then when it says charging battery, push the power button and hold the player up to your ear. If you can hear the hard drive spinning, then it's almost definitely just a software issue. If you don't hear the hard drive spinning, it may have a dead drive. If that's the case, you'll have to send it in to have it fixed or buy a new one. There's usually several cheap ones on ebay that have same software problem, and you can just swap parts, or fix the one you bought.
To fix the software issue:
1. Download the firmware from this page: http://www.olympusamerica.com/cpg_section/software_results.asp?id=1145&os=w
2. Plug in your mp3 player, and turn it on.
3. Run the program you downloaded, and follow the instructions.
If step 3 won't work, it could be a damaged file system. If that's the case, open up your 'My Computer' and find the M:Robe drive, then format it, then do step 3 again. You will have to put all your music back on it.
