Our Canon was set up to scan to employee folders. I think it was set up through the network and linked to individual computers. We had an IT guy come in to look at one of the computers, and the *^&%&*&&* wiped it clean without asking and without saving anything. He said he set everything back up, but it's not true. I can't figure out how to get the scan function back to this pc. Also, I have tried to look at my pc for an example, but can't seem to find anything.
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On the new shared folder right click and select share with specific people. Add everyone as a member. Now as long as smb is turned on from your network card this computer should be seen from the SMB search menu on the copier. Enter your user name and password (if added) for the computer in question then click ok. You now should see the shared folder for everyone. If you don't select this option you will see nothing as Canon does use the MS homegroup. Good Luck
First try to power cycle the printer by turning it off and turning it back on. If this does not help, unplug the printer for 15-20 seconds and plug it back in. if this does not help, a HP employee recommended this for a networked printer (meaning connection is through network not directly to PC):
If you installed via network, then you need to send the 'scan to' settings to the printer to update the LCD list
Depends on the hp software, follow following steps to update the 'Scan To' settings to the printer:
HP Solution Center or HP Director
Click Settings , and then click Scan Settings .
Depending on your software version, click the option available to you:
Scan to... Setup
Click Scan to... Setup .
Continue with the on-screen instructions to create a list of destinations for scans.
Try scanning again from the printer control panel.
Other than that, the only solution that seems to work for most is to perform a factory reset. Here are the steps:
Settings/Tools/Restore Factory Default or
Setup/Tools/Restore Factory Default
This is done through the menus on the printer itself.
Hook the network cable to your scanner nec card on the machines, note that this machine has two nec cards, one for printer and one for scanner.
after that Go to the setting and under setting/Scanner Default create and ip address for the scanner. after you done from that go to the computer browser, type in the ip address, you can choose scan to smb or pc.
Scan to smb needs shard folder but scan to pc needs to run software on your computer on your pc.
Setup the sender list which you need to fill only the ip address of the machine as sender.
Go to destination setup the ip address of the computer you scanning to, the path is the shared folder name, and the user name and password of your computer and you good to go.
To make it easy for you, Provide me your email and i will attach the scanning manual to help you setup it correctly and you can always get back to me in any question.
Do you have the send feature or just scan? If just scan you need to install scan gear to the computer you want to scan to and configure scanner, than can pull scan fro canon to any viewer installed on your computer. If you have the send feature, make a folder on the c drive of the computer , share the folder with all permissions. Touch send on screen, reg. new address, touch file, arrow down to smb file, browser button to see your network, highlight your network, touch down highlight your computer name, enter user name and password as shown, log in to your computer from canon and highlight the shared folder and hit ok. you should now be able to send to that shared folder
Make sure that you downloaded the
correct drivers....Etc... (x64) vs (x86) also make sure you have the
proper script # driver ... Etc... #5.1 vs #6. You will want to
completely uninstall all the old drivers, shut down your computer ---
do not just reboot, reinstall all the new drivers,and after your
computer is done rebooting – shut it down and restart. Also make sure that you and the designated file set up on the computer, it needs to know where to scan the document and send it to.
Find the scanner on the network... you can use a tool like Advanced IP Scanner to search the subnet and then just hunt down the IP that belongs to the device -- it may not have a name registered. Visit each potential IP via browser (http://192.168.1.50), one will show you the Kyocera web page. The device has two, one for printer, one for scanner.. each one on its own IP....
That's how far I've got with mine - i was hoping it supports SMB scanning, but it may not. So now I am looking for the rest of the setup.
This software is just a twain driver that interfaces with the copier through the network. It does not give you any software to drive the scanner, it only gives you a choice for the copier in your list of scanners. You have to use some other program (i.e. Acrobat standard or MS document imaging) to drive. After you install it open it up, let it discover the machine on the netowrk and close it. The interface only points to the device on the wore, it is not directly used for scanning.
If you have a send button I would recommend for your situation that you scan to a shared folder on your desktop. First you create the shared folder, and make sure you can see it from another PC on the network. If your other PC's can't see it the copier won't either. Create a user on the computer with the shared folder for the copier to use. Set that users password to never expire. Press the additional functions hard button Press the touch screen button for address book Add an address to address book # 1 The type of address will be SMB Register a name for the address (Scan to PC is fine) there should be a browse button on the screen, press it
Use the up and down arrow to browse up and down the tree when you see your network browse from the domain to the PC you are scanning to When you try to expand the PC you will have to enter in the user and password you created for scanning point to the shared folder you will use OK your way back out to the user screens Have fun scanning
I appologize if I responded in to you question in a curt manner. I am afraid I lumped your question in with ones like "I can't scan to e-mail, do i need a network cable?". However your question is rather wide open as far as what your needs are and what the device is capable of and what your question is. If you need to scan to a folder, (individual workstation or server) you will need to make a shared folder. Some customers want a shared folder on the server so that everyone can access it. Some people want individual shared folders constructed for each user. Some want both or neither. Because of security, many companys opt for strictly scanning to e-mail, as it can be monitored, tracked, and controlled by the IT people easily. The setup for each is quite different.imageRUNNER 7200_8500_105 Sending Function Guide.pdf . This should help you. If have more specific questions after reviewing this document then please allow me to help you.