Question about Canon imageRUNNER 2020i Black and White Copier

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Scan to PC Setup

Our Canon was set up to scan to employee folders. I think it was set up through the network and linked to individual computers. We had an IT guy come in to look at one of the computers, and the *^&%&*&&* wiped it clean without asking and without saving anything. He said he set everything back up, but it's not true. I can't figure out how to get the scan function back to this pc. Also, I have tried to look at my pc for an example, but can't seem to find anything.

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  • 65 Answers

Did he delete a folder then recreate it? If so, then you may have to make sure that folder is shared on the network in order to get it to work. Let me know if you need anything else.

Posted on Dec 04, 2008

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When I push the SCAN button I get a message that asks me to 'specify the program where the scanned image is transferred'


You need to set up the destinations in the Canon software. First launch the Canon Scan-Gear Toolbox. The Scan button on the scanner is the same as Scan-1 button by default but no software is linked to this button. Click on the Scan-1 button then choose Set. Then set your application that you will want to work on the scanned image. Select your application (Photoshop Elements, for example) - the exe file if using Windows. (You may need to browse the Program Files folder and then the individual application folder (C:\Program Files in recent versions).) Then click Open and then Apply to confirm this. You can also select the file type that you want the scans to be saved as in this settings window.

If you want to change the scan destinations, then click on Settings (on the far right). You will see the drop-down menus for each of the scanner buttons. Select the desired function for the scan button and click OK. (Scan-1, Scan-2 and Scan-3 can be linked to other software.)

I hope this helps.

Cindy Wells

Oct 10, 2011 | Canon CanoScan N670U Flatbed Scanner

1 Answer

We have set up and shared scan folders on our individual computers and now I am having problems setting up the one touch buttons on our IR 5075 to the new Windows 7 OS computers. Any help would be...


On the new shared folder right click and select share with specific people. Add everyone as a member. Now as long as smb is turned on from your network card this computer should be seen from the SMB search menu on the copier. Enter your user name and password (if added) for the computer in question then click ok. You now should see the shared folder for everyone. If you don't select this option you will see nothing as Canon does use the MS homegroup. Good Luck

Jun 23, 2011 | Canon Office Equipment & Supplies

1 Answer

How can i hook up the scanner?


Hook the network cable to your scanner nec card on the machines, note that this machine has two nec cards, one for printer and one for scanner.
after that Go to the setting and under setting/Scanner Default create and ip address for the scanner. after you done from that go to the computer browser, type in the ip address, you can choose scan to smb or pc.
Scan to smb needs shard folder but scan to pc needs to run software on your computer on your pc.
Setup the sender list which you need to fill only the ip address of the machine as sender.
Go to destination setup the ip address of the computer you scanning to, the path is the shared folder name, and the user name and password of your computer and you good to go.

To make it easy for you, Provide me your email and i will attach the scanning manual to help you setup it correctly and you can always get back to me in any question.

Best Regards
Kyocer/copystar Expert

Jul 13, 2010 | Kyocera Copystar 221 Black and White...

1 Answer

SETUP OF NETWORK PRINTER IR2016I


Install network scan gear on all PCs and make necessary settings ( IP, discover,... ), it should work as PULL scanner.

May 29, 2010 | Canon iR 2016i Black and White Copier

2 Answers

Need help to setup the scan fuction for Canon Image runner 4570


Do you have the send feature or just scan? If just scan you need to install scan gear to the computer you want to scan to and configure scanner, than can pull scan fro canon to any viewer installed on your computer. If you have the send feature, make a folder on the c drive of the computer , share the folder with all permissions. Touch send on screen, reg. new address, touch file, arrow down to smb file, browser button to see your network, highlight your network, touch down highlight your computer name, enter user name and password as shown, log in to your computer from canon and highlight the shared folder and hit ok. you should now be able to send to that shared folder

Oct 24, 2009 | Canon Office Equipment & Supplies

2 Answers

I have a Kyocera CS 1820 copier, scanner, fax machine and I can't figure out how to geet it to scan to pc. I have installed the drivers from the kyocera site and still no luck......


Make sure that you downloaded the correct drivers....Etc... (x64) vs (x86) also make sure you have the proper script # driver ... Etc... #5.1 vs #6. You will want to completely uninstall all the old drivers, shut down your computer --- do not just reboot, reinstall all the new drivers,and after your computer is done rebooting – shut it down and restart. Also make sure that you and the designated file set up on the computer, it needs to know where to scan the document and send it to.

Dec 23, 2008 | Kyocera Copystar CS-1820 Black and White...

3 Answers

Setup scan to pc function


Find the scanner on the network... you can use a tool like Advanced IP Scanner to search the subnet and then just hunt down the IP that belongs to the device -- it may not have a name registered.  Visit each potential IP via browser (http://192.168.1.50), one will show you the Kyocera web page.  The device has two, one for printer, one for scanner.. each one on its own IP....
That's how far I've got with mine - i was hoping it supports SMB scanning, but it may not.  So now I am looking for the rest of the setup.

Dec 08, 2008 | Kyocera Mita KM-3035 All-In-One Laser...

2 Answers

Unable to set up scan feature.


First question is do you have universal send on the copier. If you have a Send tab on the touch screen you have it, if you only have a scan tab you do not.

With the send tab you can set the device up to scan, create a file and send it to a network destination. With the scan button you have to install the color network scan gear program on your computer.

http://downloads.canon.com/cpr/software/imagerunner/CNSG230.exe

This software is just a twain driver that interfaces with the copier through the network. It does not give you any software to drive the scanner, it only gives you a choice for the copier in your list of scanners. You have to use some other program (i.e. Acrobat standard or MS document imaging) to drive. After you install it open it up, let it discover the machine on the netowrk and close it. The interface only points to the device on the wore, it is not directly used for scanning.

If you have a send button I would recommend for your situation that you scan to a shared folder on your desktop. First you create the shared folder, and make sure you can see it from another PC on the network. If your other PC's can't see it the copier won't either. Create a user on the computer with the shared folder for the copier to use. Set that users password to never expire.
Press the additional functions hard button
Press the touch screen button for address book
Add an address to address book # 1
The type of address will be SMB
Register a name for the address (Scan to PC is fine)
there should be a browse button on the screen, press it
Use the up and down arrow to browse up and down the tree
when you see your network browse from the domain to the PC you are scanning to
When you try to expand the PC you will have to enter in the user and password you created for scanning
point to the shared folder you will use
OK your way back out to the user screens
Have fun scanning


Aug 20, 2008 | Canon imageRUNNER C3220 Color Copier

1 Answer

Installing of canon iR8500 digital copier


Hello ms1974,
I appologize if I responded in to you question in a curt manner. I am afraid I lumped your question in with ones like "I can't scan to e-mail, do i need a network cable?". However your question is rather wide open as far as what your needs are and what the device is capable of and what your question is. If you need to scan to a folder, (individual workstation or server) you will need to make a shared folder. Some customers want a shared folder on the server so that everyone can access it. Some people want individual shared folders constructed for each user. Some want both or neither. Because of security, many companys opt for strictly scanning to e-mail, as it can be monitored, tracked, and controlled by the IT people easily. The setup for each is quite different.imageRUNNER 7200_8500_105 Sending Function Guide.pdf . This should help you. If have more specific questions after reviewing this document then please allow me to help you.

Jun 30, 2008 | Office Equipment & Supplies

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