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Just installed a new black cartridge and cannot get the printer to print an allignment page.

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  • Betty Wood
    Betty Wood May 11, 2010

    Have you tried to print anything else? Did you refill the cartridge?

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Just go to the Printer and fax option and right click on your printer icon. in the printing preferences go to the Printer service option and here you can find the option to print alignment page.

please do rate the solution

Posted on Dec 06, 2008

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Dell v305 printer allignment problem


Hello Michelle,

You are using Dell Series 9 ink cartridges, correct?

If you unplug the printer from the wall and remove the power brick for 60 seconds, this will reset any error messages the printer has. I would then plug everything back in.

Power on the printer.

Open the printer(with the power on) and take out the Dell Series 9 black cartridge and then reseat it. I would then take out the color Dell Series 9 ink cartridge and reseat it. Now close the printer and it will print an alignment page.

Any error messages?

black cartridge = black side(left side) color cartridge = color side(right side)
photo cartridge = black side(left side) color cartridge = color side(right side)

It's possible to get a Dell Series 9 ink cartridge with a bad sensor. I would take these back to the place of purchase for a replacement.

Bhautesh,

Jan 30, 2014 | Dell PC Desktops

2 Answers

How do I insert new ink cartridges in my HP 4385 all in one printer?


Buy a New model of printer... not that HP 4385... it so cheap yah...

Sep 23, 2010 | PC Desktops

2 Answers

Cannot print with only one cartridge


The inkjet printers are designed to print wit BOTH cartridges installed. You cannot fool it to print with only one.

Apr 18, 2009 | PC Desktops

1 Answer

I have installed two new ink cartridges #80 and #70. When I try to print I get black lines across the page and some blue printing as well as the symbol of a flag shape with colored squares that are...


the cartrudge is not got detected in the printer .as click the properties of the printer go to solution center and then click the options tab and then get the cartridge detected in the printer.and then it will work.

Dec 10, 2008 | Lexmark PC Desktops

1 Answer

Have just unpacked new HP Photosmart C4200 All-in-One Cannot get machine to accept cartidges which werre supplied with the printer


NOTE: The product must be on before you can insert the print cartridges.
  1. Open the print cartridge door. Figure 7: Opening the print cartridge door c00880893.jpg
  2. Make sure the print carriage moves to the right. If it does not move to the right, turn the device off, then turn it back on again.
  3. Open the packaging and remove the tape from both cartridges. Figure 8: Removing the tape c00880894.jpg CAUTION: Do not touch the copper-colored contacts or re-tape the cartridges.
  4. Hold the cartridges with the HP logo on top.
  5. Insert tri-color cartridge in the left cartridge slot and the black cartridge in the right cartridge slot . Figure 9: Inserting the print cartridges c00880895.jpgc00880896.jpg
  6. Push the cartridge firmly into the slot until it snaps into place.
  7. Close the print cartridge door.
Step eight: Align the print cartridges When a new print cartridge is installed, the product aligns the cartridge. Align the print cartridges at any other time by using the software installed with the product. Aligning the print cartridges ensures high-quality output. NOTE: If a print cartridge is removed and reinserted, the product will not prompt for an alignment. The product memory retains the alignment values for that print cartridge. Follow these steps to align newly installed print cartridges.
  1. When prompted, make sure that plain, white letter or A4 paper is loaded in the input tray, and then press the button next to OK . The alignment page prints.
  2. Lift the lid. Place the top of the alignment page face-down on the front, right corner of the scanner glass. Figure 10: Placing the alignment page c00880898.jpg
  3. Close the lid.
  4. Press the button next to OK . When the On button stops flashing, the alignment is complete and the page can be removed.

Nov 18, 2008 | HP PC Desktops

1 Answer

I've recently installed my black ink cartridge and nothing happens when I try to print out. I've removed the sticker and checked all troubleshooting problems, and when I try to print, it comes out blank....


As this is a printer problem as opposed to a PC problem, we are in need of additional information. Please provide info regarding the printer model as well as the PC. Was this a routine cartridge change, and have you done it before with no negative consequence? Is the printer new or how old is it, and how old is the cartridge?

As you indicate black cartridge, it sounds as though this is a color printer. Have you tried to print a color document? Go to your printer settings and make sure it is set to print in color; then choose some color page (even this web page) and attempt to print it. If the color prints and the black doesn't, it is a bad cartridge.

It is also interesting that you mention the USB cable being attached. Do you have reason to believe the PC and printer are not communicating? If so, go to the Control Panel (Windows) and check your Printers to see if the printer is listed there. Check all the windows for status and any indication of an issue. If it is not listed, there could be a problem with either the cable, the USB port, or an intermediate piece of software.

If this information assists you in resolving the problem, please take a moment to rate the solution at a "FixYa" level. If you do not feel that you can rate at a "FixYa", please post back with more information regarding what has occurred subsequently, as well as responding to the questions posed above, and I will gladly help you until we have reached a definitive solution.Thank you for using and rating FixYa!

Aug 03, 2008 | PC Desktops

2 Answers

Hi, i have a lexmark x2690 and am trying to install but get an error message and it won't print at all ... not even at test page... it flashes ec1 and the cartridge light flashes but they are both...


Did you take the tape off of the print cartridge before you put them in? Did you install the software first then when prompted turn the printer on then plug in the printer (usb) cord to the computer? Did you go into the print control panel and activate the print cartridges that you put in there? Sometimes you have to tell the printer that you installed new print cartridges.

Jun 30, 2008 | PC Desktops

1 Answer

I am trying to use a Z705 color jetprinter, but cannot get it to print from the pc. I can print from notepad (not using the print file from the tool bar but from the notepad file. I have tried everything....


May be you are not installed well the software driver of the printer. First check the test page of the printer.

For test page see the option of the printer icon.right click icon goto the properties and click test page. Then it will not print well after that put the driver cd into the cd drive and install the software.try it and if the prob comes again please inform to fixya.com

May 12, 2008 | PC Desktops

1 Answer

New Ink cartridges registering as empty ...


Is it an HP printer? We had the same problem at work with print cartridges purchased at Staples. They have a major quality control problem. Your new print cartridge may be empty or dried out (died on the shelf). It's my problem at work, as I have over 80 HP deskjets, and Purchasing still insists on buying the Staples cartridges rather than the HP.

Sometimes if you shake a print cartridge really hard it may correct the problem. However, I would buy or borrow a black HP print cartridge and try it out in your printer. Works almost every time on the job. Good luck.


Apr 17, 2008 | PC Desktops

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