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There is a mechanical flap (trap door) that should open to allow ice that is being pushed by the auger in the bottom of the bin to fall out. Possibly the solenoid that opens the door does not work, or you just have an obstruction (piece of ice) preventing the door from opening far enough to allow the ice to pass through. Here is some helpful information and instructions.
My Hot point side by side has water and ice dispencer, when we use the ice maker the trap door stays open we have to close it by pushing it with our finger. We tried some lubricant on the hinges still stays open. We were wondering if there is a solinoid that acuates the door closed.
Icemaker not working:
Check the shutoff arm, the shutoffarm fails to move upward when the ice bucket is full.
Check the water pressure. If thereis not enough pressure, the ice maker will not have enough water to make ice.Ifwater flow pressure is good, check solenoid valve activate and also it'scleaned.
Locate your ice maker, remove theice bucket. Pull the cover off the end of the ice maker. Locate the holes "V"and "L". Take a paper clip (jump clip) and tape. Straight the clip and put tapein middle. Hold the taped side and insert the clip into "V" and "L". This sendsthe power to water valve. If water goes into ice-maker, water valve is good. Ifnotreplace solenoid.
Check thefreezer temperature. The proper freezer temperature should be around 5 degrees.The warmer it is in the freezer, the more difficult it is to make ice. thanks,helpful?
First make sure there is a water line connected to the unit and the valve is on. Second, make sure the selector located on the side of the ice maker is in the down position.
Another thing you can do, pull the fridge away from the wall so you can get behind it. If there's a filter installed; turn off the water valve and open the line before and after the filter.
There will be residual pressure in the line after valve is turned off. if you open the line before the filter and pressure is releived with a little spurt of water...reconnect the line and turn on valve; which will build up the pressure again - turn the valve off; and open the line after the filter...no spurt of water means the filter is clogged.
You said, The ice maker in my whirlpool gold refrigerator Model No, GR2FHTXTBOO, is not working.
How old is the fridge? When have you last changed the water filter. Should be down below at the front grille! Try these tasks!
If the ice maker is not producing ice or not enough ice Refrigerator connected to a water supply and the supply shutoff valve turned on? Connect refrigerator to water supply and turn water shutoff valve fully open. • Kink in the water source line? A kink in the line can reduce water flow. Straighten the water source line. • Ice maker turned on? Make sure wire shutoff arm or switch (depending on model) is in the ON position. • New installation? Wait 24 hours after ice maker installation for ice production to begin. Wait 72 hours for full ice production. • Freezer door closed completely? Firmly close the freezer compartment door. If the freezer compartment door will not close all the way, see "The doors will not close completely." • Large amount of ice recently removed? Allow 24 hours for ice maker to produce more ice. • Ice cube jammed in the ice maker ejector arm? Remove ice from the ejector arm with a plastic utensil. • Water filter installed on the refrigerator? Remove filter and operate ice maker. If ice volume improves, then the filter may be clogged or incorrectly installed. Replace filter or reinstall it correctly. • Reverse osmosis water filtration system connected to your cold water supply? This can decrease water pressure.
Let me know how it goes! Huuum Please remember to leave a rating!
On most ice makers, if the water pressure drops too low, the valve will not open to fill the ice maker.
Frozen water line?
On some units, the water line supplying the ice make can freeze up preventing water from getting to the ice maker.
Freezer cold enough?
Are you sure of the temp inside your freezer?
Place a small thermometer that can register temps around the freezing range. (example of a thermometers not to use are: a candy thermometer or a thermometer used to take a person's temp.) If you do not have one or do not want to purchase one, put a bowl of water in your freezer. If the water does not turn to ice in say 6 to 8 hours, your freezer is not cold enough.
The ice maker is not producing ice or not enough ice
Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open. Kink in the water source line? A kink in the line can reduce
water flow. Straighten the water source line. Ice maker turned on? Make sure wire shutoff arm or switch
(depending on model) is in the ON position. New installation? Wait 24 hours after ice maker installation
for ice production to begin. Wait 72 hours for full ice
production. Large amount of ice recently removed? Allow 24 hours for
ice maker to produce more ice. Ice cube jammed in the ice maker ejector arm?
Remove ice from the ejector arm with a plastic utensil. Reverse osmosis water filtration system connected to
your cold water supply? This can decrease water pressure
The water dispenser will not operate properly
Freezer door closed completely? Close the door firmly. If it
does not close completely, see “The doors will not close
completely.” Refrigerator connected to a water supply and the supply
shutoff valve turned on? Connect refrigerator to water
supply and turn water shutoff valve fully open. Is the water pressure at least 30 psi? The water pressure to
the home determines the flow from the dispenser. See “Water
Kink in the home water source line? Straighten the water
source line. New installation? Flush and fill the water system. Water filter installed on the refrigerator? The filter may be
clogged or incorrectly installed. Is a reverse osmosis water filtration system connected to
your cold water supply?
GOOD LUCK TO YOU!!! LET ME KNOW IF THIS SOLVED YOUR PROBLEM
sounds like the dispenser assembly is not sensing that the trap door is opening fully, so it wont send power to the auger motor or fill valve. If you are pretty handy, you can disassemble the door and take out the dispenser assembly and try to take the assembly apart and correct the throw on the trap door. Otherwise, I'm afraid you need a new dispenser to the tune of about $250 parts and $225 trip and labor. Good luck!