Interrupting the answering machine to pick up a call.
When i get a call that goes to the answering machine, and i hear who it is and feel i should pick up, my handset won't allow me to do so. i can still break in ( to the person leaving the message) using the speaker phone option on the actual machine, but i can't break in at all using the handset. is this the result of a setup error on my part, or is a function of the machine? thanks.
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To stop it from interfering with the telephone conversation:
Fax interrupts telephone conversations in answering machine mode (AnsMode) Solution:
Setting the Receive Mode - ICMF 4150
Setting the Receive Mode
Press <Additional Functions>.
Use <> or <> to select [5 FAX SETTINGS], then press <OK>.
Use <> or <> to select [3 RX SETTINGS], then press <OK>.
Use <> or <> to select [3 RX MODE], then press <OK>.
Use <> or <> to select the desired receive mode, then press <OK>.
For [AnsMode], make sure an answering machine is connected to the machine.
If [AnsMode], [FAX/TEL], or [DRPD] is selected, you can select some settings as below:
[AnsMode CHK TIME] (select time from 10 to 30 seconds for the answering
machine to start playing outgoing message after receiving a call) --- [FAX DETECT TIME] (select the duration from 10 to 70 seconds for the fax to detect)
[FAX/TEL] --- [RING START TIME] (select the time from 0 to 30 seconds for the phone to start ringing after receiving a call) --- [F/T RING TIME] (select the duration of ringing from 10 to 45 seconds) --- [F/T SWITCH ACTION] (select the action the machine will take after the ringing ends, Receive or Disconnect)
Set the fax machine to Manual Receive. Set your answering machine to 4 or 5 rings. When the phone rings, pick it up, if you hear the chirping of a sending fax machine, press the Start Key on the fax and then hang up. The two faxes will communicate and you will receive your fax.
Use the Reception Mode button to set appropriate answering mode - press it repeatedly until a small arrow on the display will point to the desired option:
"TAD" - is the one you are using now, when the answering machine picks up the calls.
"TEL" - is the setting when no automatic pickup occurs, you always have to pick up the call and either talk (if there's a person on the other side), or press START to receive a fax (when you hear the fax beeps on the other side).
"FAX" - is the setting when after four rings the fax will pick the call up automatically (no answering machine). If you pick up the call manually after 1-2-3 rings (before the automatic pickup) you can either talk or START fax reception.
It's good to check from time to time if the reception mode is as you want it, it's easy to change it by mistake.
Good luck and come back with a testimonial if helped :)
It means that your fax machine is "answering" the incoming call before you pick up the handset. Usually, the factory setting on the fax machine picks up after two incoming rings. There are three ways you can address this issue: 1.) You can either change the number of rings to, say, five incoming rings to give you enough time to answer the phone before the fax machine picks up, or 2,) you can find out if your fax machine has a feature that allows for the voice hook "click over" that will allow you to override the fax when you pick up your handset, or 3.) turn your fax machine off until you need to send a fax.
If you want to investigate number 2.), then you'll need your operator's manual.
I normaly set all my fax machines on fax only,but I change my incomming ring count to more than 7 rings,but less than 11 rings,this allow you to have time to answer you call before it goes to fax.But you can set it for manual.
Press the "receive mode/resolution button untill it show on the display-manual,fax only or ansering.
Yes you can use the fax and answering machine when you are out of the office.
Set you answering machine to pick up after one ring,the message must not be longer than 15 sec.
If you leave set your receive mode to answering mode
Set your machine to MANUAL, this will allow you to answer every call yourself, then if it is a fax, the machine will take over. Sounds like you have it in fax/tel mode now, which allows for the fax machine to answer every call then if not a fax, double rings to you.
Telephone wire goes to fax, out to answer machine, Important to set fax on answer machine mode and set the ring count to pick up AFTER the telephone answer machine. Set fax ring count to 5 rings, and answering machine to 3 or 4. When some one calls answer machine or you pick up first, then if no one will leave a msg. fax tones are different than voice tones, they are called CNG tones. Most new fax machine will sense this and if a fax will go to fax only. Ring count is the key. Also you could set fax up for maual mode and would not jump to anser machine or fax till you want.....good luck
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Just for our knowledge base, in case anyone else has this problem - it turned out to be a short in the phone line. When picking up the handset connected to the fax machine, there was no dial tone. When connecting the fax machine to another phone line, the dial tone returned. After swapping out the phone cord between the wall and the fax machine to be sure that wasn't the problem, Jriedel is now talking to the phone company about it.
Voicemail or telephone answering device (TAD). There is a BIG difference. Voicemail is product of your telephone service provider. If you have voicemail, most providers have a solution to this that you must arrange through them. If you have an answering machine, you can set your Brother to TAD mode. In TAD mode, if your answering machine picks up, (you must set your answering machine to answer in less rings than your fax), your fax will "eavesdrop" to listen for the fax tones from the sending machine. If it hears these tones, it will disconnect your answering machine and accept the incoming fax. If it does not hear the tones, it allows the answering machine to record the incoming message.
If you are home.
If you answer the call and hear a tone every 2.5 to 3 seconds, that signals an incoming fax. Simply touch *51 on the keypad of the phone you picked up on. You will hear some shrill tones. That is your fax machine attempting to receive the incoming fax. Hang up the phone you are on and it will receive the fax.
In any case, make sure that the receive mode is NOT set to AUTO. Set the receive mode to TAD or MANUAL.
If these instructions were not clear enough, let me know and I will send you DETAILED instructions.
You can find the manual here:
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