Question about SanDisk Sansa e250 MP3 Player

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Sansa frozen i was listening to my music on my sansa and a bad track messsage came up on the screen. i tried to turn it off, switch songs but none of the keys were responding. battery died and i charged it and it started working fine but then it did the same thing over agian. pls. someone help me i've only had it for six days and it cant end like this.

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Re: sansa frozen

I talked to Sandisk technical support. They suggested to hold down the menu button until the mp3 player shuts off. This may take a minute or so. Once the mp3 player shut off I restarted it and it worked fine. I connected it the computer and deleted the bad tracks.

Posted on Feb 17, 2007

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Re: sansa frozen

Try taking off the back plate and take out the battery then put it back in and turn it on

Posted on Feb 15, 2007

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My sansa clip won't play the songs I loaded on!

I've had this happen a couple of times in the last 6 months. You can get it to play again by chosing the format option from the settings menu. Of course, then you've lost everything you had loaded on to it. Download your music/audio books again and they will play.

Jul 15, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

"Bad Track" Messages on e260

You have songs that may be protected or the wrong format for your device.
delete the bad song and download another copy from a different source and try it.
This is not to uncommon due to different file formats and protection in the song files
When you rip songs from another device often some won't load or play in another device
especially if they are paid for songs.

May 12, 2009 | SanDisk Sansa e260 MP3 Player

1 Answer

Deleting songs.

Your DB might be corrupt. Folow the delete procedure one more time:
Delete Music Files
1) Connect your Sansa to the computer.
2) Select Open device to view files using Windows Explorer on initial
3) Select the place where you want to delete music files from
4) Highlight and delete the music file/s or folder from My Computer\Sansa
folder. (You can also select from a variety of music
software programs to transfer/synchronize your files).

If that fails, go ahead and update the firmware - it will delete everything, and allow you to start over from scratch among other things.

-Tha Mp3 Doctor

Feb 16, 2009 | SanDisk Sansa E280 MP3 Player

1 Answer

Bad track

To delete songs from your device follow the steps below
You have to make sure that the device is on MSC mode...then make sure your device is plug in to the computer..Then go to programs - accesories - windows explorer, find the SanDisk in my computer, go to media, music and delete them from there.
Either under sync panel in your windows media player it will show your music when it's connected. just click the plus signs for what song you need to get rid of, right click and click delete.
To format it..on your device..go, setting and there should be a format option option there..let me know if that doenst work for you...
Hope this helps

P.S.Please rate accordingly...
Thank You

Aug 20, 2008 | SanDisk Sansa e200 MP3 Player

3 Answers


same thing happened to me it still doesn't work and mine is supposed to hold 500 it only holds 150

Mar 11, 2008 | SanDisk Sansa e250 MP3 Player

3 Answers


well i had same problem try this
1.take all songs to computer (and pictures ,movies)
2.make sure your computer dont shows hidden(needed files) files.. if you are using xp or vista do this controll panel/folder options
3. delete all music,pictures,movies on your mp3/mp4 ( dont delete any thing other!! )
4.pull the music back to it
/it worked for me well well hopes it works

Jan 09, 2008 | SanDisk Sansa e250 MP3 Player

2 Answers

Bad track?!?

i had the same problem and heres what i did , hope it helps, i was to the point of spiking it off the floor, I never found this solution on line but anywho

hold the on/ off button down for about 30 seconds, it should finaly shut off.
plug it into the computer
delete all the song media what ever ( its what i did)
> how i did that was opening my computer selecting the device and deleteing the contents of each folder
once its cleared of the files re sync your stuff into WAIT until it says someting like you can now disconnect the the device in the sync screen and WELLA my problem was fixed, i'm now happily listening to music typeing this!!!!
Good luck

Nov 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Sansa e200

I would try formatting the drive/player. Why can't you delete the bad file?

Jun 19, 2007 | SanDisk Sansa e200 MP3 Player

2 Answers

Bad track

your firmware probably found a glitch in that song. try to delete your firmware or delete the song and download from a difrent database

Apr 10, 2007 | SanDisk Sansa e250 MP3 Player

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