Question about HP LaserJet 1300 Printer

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My HP color laser Jet CM1312 MFP stopped communicating with PC last night. I have checked the usb cable and port and they are ok. The printer powers up, but the pc will not detect it. I uninstalled the drivers and tried to re-install, but pc still won't detect the printer....

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  • lorenzo carolus May 11, 2010

    go to administrative tools.in administrative tools double click on services.in services you will see a long list of services.go to the service that say printer spooler.right click on it and click on restart.

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Http://www.hp.com/#Support

Follow the link and get the correct driver and get installed

Also try with another USB cable, If you are using a long cable, just try with a short one.

Posted on Jan 19, 2010

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Did the Ox50 error have any additional information with it or happen only with network printing?

Frequently, this error is associated with a font being sent to the printer with the PCL 6 (printer control language). The temporary fix is to turn the printer off and then on (to clear its memory).

Next try going to the Printing preferences by right clicking on the printer in the Printers control panel. (For XP, click Start > Control Panel > Printers and Faxes. In Win7, click Start > Devices and Printers (or Start > Control Panel > Hardware and Sound > View Devices and Printers). Then right click on the LaserJet CM1312 icon and select the Printing Preferences. Go to the Advanced tab and change the Print Data Optimization option from Advanced to Optimize for Text and Vector.

If this doesn't work, uninstall the printer (right click again). Then reinstall the network printer using the PCL 5 universal printer driver. All of the drivers are available here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3558903&prodTypeId=18972&prodSeriesId=3558902&swLang=8&taskId=135&swEnvOID=4063 . The PCL 5 driver is the last one in that section.

If the printer is connected to one computer via a USB connection and then that computer is the printer server for the others, you may need to disconnect USB cable and uninstall both the universal print driver and the regular printer driver. Then reinstall them in the opposite order.

I hope this helps. Please add additional information about the error for more assistance.

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If no better to submit in service center ifs comes under major issue..

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Hp clj cm1312 mfp firmware corrupt ready 2 download, What to me to do? Help, please


You will need to apply the firmware to the machine. I've attached the link to hp site for you to download the firmware file as well. Below the link is the directions on how to accomplish this, as well you can see the same directions on via the link provided

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3558903&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=t2-85206-1

Firmware Update Notes:
  1. The Firmware Update Utility uses the USB connection to the printer.
  2. The HP Color LaserJet CM1312 MFP print driver software must be installed prior to using this utility.
  3. The HP Color LaserJet CM1312 MFP printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
  4. Depending on the processor speed of your PC, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the PC screen completes, this is normal.
  5. Once the update process has started, do not use your PC for any other activity until the process is complete.
  6. Do not power cycle the product or the PC until the firmware update process is complete.
Process:
  1. Download the flash firmware updater file from HP.com to the PC desktop.
  2. Turn the printer off and then back on to clear main printer memory.
  3. Double click on the file CM1312_MFP_Series_FW_Update-20100616.exe flash firmware update utility file. An HP firmware update window will open.
  4. Select the appropriate CM1312 MFP driver in the dialog window. If you assigned a different name to the HP CM1312 MFP, choose the name that represents the correct printer.
  5. Click on "Send Firmware" when ready to proceed.
  6. The progress bar will begin to move to the right indicating information being transferred.
  7. DO NOT power cycle the product or the PC during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
  8. During the product flash firmware update, the display on the product control panel will display "Printing Document - Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready". Once the download is finished the printer will be in the Ready state.
  9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.
  10. If it is desired to verify the update, use the control panel reports menu under setup to print a configuration report. The configuration report will show the current firmware revision in the Product information block, Firmware Datecode: 20100616

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