Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner

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Wont print i have been using epson print cd program to print on to a disc. it recently kept asking me to reload the cd/dvd tray all the time. i contacted epson about this and they said if the 4 white marks on the tray were damaged in any way the sensor wont recognise it. i ordered a new tray and it does the same. when i reload the tray nothing happens at all . if you have any answers to this problem please let me know, thank you for your time. steven murray

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  • steven680 Dec 05, 2008

    yes i have been using the epson print cd that came with the printer. it moves to start printing then stops and asks to reload the tray. it prints on a4 ok.

  • Arcadian Duran
    Arcadian Duran May 11, 2010

    I not sure the white marks are the problem, sdince theres nothing that senses these marks. you have to have the right program and tell the program that you are printing on a CD or manually insert the CD to the printer, I have a epson r200 i see the white mark you are talking about i dont think the printer senses these marks.

    Which program are you using? are you using the epson cd print that came with the printer??

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I think it might be the rollers of the printer are going bad. since its need to be in timing correctly, what i do is this.
when the printer start taking the cd tray in a bit push it in aq bit while its going in. DONT FORCE it in just push it in as it goes in, the roller are not catching the CD tray properly, its not the tray itself as youve found out, the rollers are going bad or are to dirty.
try cleaning the area of the CD tray with alcohol, then see if that helps.

good luck

Posted on Dec 06, 2008

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