Question about Polycom SoundPoint IP 501 IP Phone

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Polycom ip501f error, application is not present

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  • Anonymous Dec 16, 2008

    i have same issue

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Make sure you have the latest BootROM and SIP config files for this polycom(sip.ld, sip.cfg, etc...) on your TFTP server. If you do not have this - download from here - http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip501.html

If you do not have a TFTP server, you can download one for free.

Posted on Apr 14, 2009

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Had the same problem with with a Polycom 330.
downloaded the upgrade from this page:
http://downloads.polycom.com/voice/voip/sip_sw_releases_matrix.html

then used FileZilla, configured the client and password as PlcmSplp and set the shared folder where i had the phone software.
then i configured the phone. disabled the DHCP, set an static IP, static subnet mask, and static default gateway. and set the server user and password. rebooted the phone and it pulled the files from the FTP server.
if you need more information, you can contact me at eduardoventura81@hotmail.com.

Posted on Dec 01, 2009

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Error loading 0004f220429c.cfg


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http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

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This means the phone's SIP application has been erased. You will need to download the SIP app and BootROM from the Polycom support page, host the files on a boot server, and then point the phone to this server from the server menu so the phone will reboot and download the files.

http://www.polycom.com/support/voice/soundpoint_ip/soundpoint_ip330_320.html

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