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My Dell INSPIRON 8500 laptop's battery does not charge. I thought it was the charger that's defective, but when I bought a new charger from Best Buy, it still does charge the battery.

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It can be two issues. If you buy an aftermarket charger (i.e. not a Dell brand charger), it will NOT charge the battery. Dell has a built in safety feature to prevent non-Dell charges from NOT charging the battery.

In order for you to charge the battery, you will have to buy a Dell branded charger made for the laptop. I suggest eBay, they are way cheaper than the ones from Dell directly.

Posted on Apr 05, 2009

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It seems the charger port on ur laptop have some fault...take it nearest service center...

Posted on Dec 04, 2008

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Your responses are intended to improve the level of service provided. Please show your appreciation by rating your experience.
Thank You.

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