Question about Zebra TLP 2844-Z Thermal Label Printer
Everytime we create a shipment from the UPS Website, we print the label to our 2844 thermal printer. For every shipment it creates (2) labels. I have checked all of the settings and can't find anything that would cause this. It is NOT a return label, it is just a duplicate of the shipping label.
We contacted UPS and the only thing they were able to do was send us a new printer. Guess What?? The problem even happens with the new printer. Any thoughts?
The quick and simple answer is to use a different driver instead of the 2488 driver that UPS provides, that is where the problem lies..
Under printer properties, Advanced Tab, I changed the printer driver to Zebra S4MDT-200dpi and now the printer works fine. Prints labels correctly, and most of all only one label at a time... The drivers are there in the UPS software, just change which one you use and go...
Posted on Aug 12, 2009
Here's how to fix the duplicate label problem:
1) Go to Control Panel "Remove/Add Programs" and remove the UPS Plugin.
2) Go to Control Panel "Printers/Faxes" and delete the thermal printer. If there is more than 1 thermal printer, delete them all.
3) Disconnect or Power down the thermal printer.
5) Run the driver program. It usually unzips to "C:\UPS Drivers".
6) Turn on the printer and connect it in to USB.
7) When the hardware wizard asks for the location of the driver, enter "C:\UPS Drivers" or wherever you unzipped it.
8) Now run the Plug-in program as usual.
P.S. You can delete the "UPS Drivers" folder.
Posted on Feb 06, 2009
In general the Zebra range of printers including the TLP2844 are very stable, we sell them by the dozen and have never heard of printing dual labels when one is meant to be printed. I suggest the following to find out where the error is emanating from.
1/ If you have another non 2844 printer, try that, if it is OK then it is the 2844 printer that is at fault.
2/If no other printer try printing to the 2844 from another web site, if it is OK then it is the UPS website that is telling you to print 2 labels.
These 2 actions should tell you where the fault lies, if you still cannot figure it out contact us at http://www.lancerlabels.co.uk/ and use live chat to discuss the problem. or email us from this web site
Posted on Dec 08, 2008
It's not that easy. It can be fixed on the code for the drive, and for that one has to have some experience of programming.
Posted on Aug 31, 2012
Try using internet explorer
Posted on Feb 27, 2009
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