Question about HP LaserJet 1300 Printer

1 Answer

I have a LaserJet CM1312 MFP. No communication with computer.

I have checked the usb cable and port, both ok. I uninstalled drivers and tried to reinstall, but it will not finish because the PC doesn't detect it.
I just bought the printer 10/22/08..... It's been working fine. I have surge protectors in place for all components of my PC. I bought the printer from Office Depot in Longview, TX. (HELP) ....please.......

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 30 Answers

Check the printer itself

Posted on Sep 07, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

HP Laser Jet CM1312 MFP internal error 0x50


Did the Ox50 error have any additional information with it or happen only with network printing?

Frequently, this error is associated with a font being sent to the printer with the PCL 6 (printer control language). The temporary fix is to turn the printer off and then on (to clear its memory).

Next try going to the Printing preferences by right clicking on the printer in the Printers control panel. (For XP, click Start > Control Panel > Printers and Faxes. In Win7, click Start > Devices and Printers (or Start > Control Panel > Hardware and Sound > View Devices and Printers). Then right click on the LaserJet CM1312 icon and select the Printing Preferences. Go to the Advanced tab and change the Print Data Optimization option from Advanced to Optimize for Text and Vector.

If this doesn't work, uninstall the printer (right click again). Then reinstall the network printer using the PCL 5 universal printer driver. All of the drivers are available here: http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=3558903&prodTypeId=18972&prodSeriesId=3558902&swLang=8&taskId=135&swEnvOID=4063 . The PCL 5 driver is the last one in that section.

If the printer is connected to one computer via a USB connection and then that computer is the printer server for the others, you may need to disconnect USB cable and uninstall both the universal print driver and the regular printer driver. Then reinstall them in the opposite order.

I hope this helps. Please add additional information about the error for more assistance.

Cindy Wells
(PCL 6 has some issues.)

Apr 17, 2012 | HP Printers & Copiers

1 Answer

Bought a new macbook air and want to install my Color LaserJet CM1312 MFP. when connected via USB the printer prints. however if i use the set up assistant, the printer is not recognized. can not install...


Deleting the printer and then reinstalling it using the Gutenprint Drivers for the HP 1300 Series in the Add Printer pull down will allow you to print B/W. This works wirelessly over an Airport Extreme, so I assume that it will work wired. I am searching for a solution that prints in color. Amazing that HP and Apple seem content to orphan such a widely-used and relatively recent MFP.

Sep 05, 2011 | HP LaserJet CM1312 All-In-One Printer

1 Answer

Trying to connect HP Laserjet 2100 (works fine with XP) to Pavilion dv7 with Win7 64 bit Professional. I downloaded the PCL5 driver from HP but it will not print. I am using a Manhattan parallel to USB...


Did you download the Win 7 64 bit drivers for this printer. If not i suggest try downloading the drivers from the following link


http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=14914&pr...


Check the USB connection
The icon on the USB cable (c01424575.gif ) faces up when the cable connects to the product correctly. Check the back of your product and the back of your computer to make sure the USB cable connects correctly and securely.
After you make sure the USB cable connects correctly and securely, review the following guidelines to check other potential USB-related problems:

  • USB ports on the keyboard. USB ports on the keyboard and in the front of some computers might not be powerful enough to support the product. If the USB cable connects to the USB port on the keyboard, try connecting it to another available USB port on the computer.
  • USB cable length. HP supports USB cables less than 5 m (16 feet, 5 inches) long. However, a USB cable that is 5 m (16 feet 5 inches) long must be of high quality. Otherwise, HP recommends using a USB cable that is less than 2 m (3 feet, 3 inches). Do not use patch cables to increase the length of an existing cable. Use a powered USB hub if you need more length.
  • Alternate USB ports. Connect the USB cable to another port on the computer to make sure that the USB port on the computer is not the cause of the problem.
  • Defective USB cable. Replace the USB cable to make sure that the existing cable is not defective.
  • Conflicting USB ports. Disconnect any other USB printers, USB scanners, USB cameras, and any other USB connected peripherals. Start reconnecting these devices one at a time to determine if one of the devices is using too much power. Consider purchasing and installing a powered USB hub if necessary. NOTE: A USB-powered hub is a device that increases the number of available USB ports on a computer and facilitates communication between the USB devices and the computer. A powered USB hub can resolve communication failures between some, but not all, USB chipsets and HP products.

Jun 23, 2011 | HP LaserJet 2100 Printer

1 Answer

Hp clj cm1312 mfp firmware corrupt ready 2 download, What to me to do? Help, please


You will need to apply the firmware to the machine. I've attached the link to hp site for you to download the firmware file as well. Below the link is the directions on how to accomplish this, as well you can see the same directions on via the link provided

http://h20000.www2.hp.com/bizsupport/TechSupport/SoftwareDescription.jsp?lang=en&cc=us&prodTypeId=18972&prodSeriesId=3558902&prodNameId=3558903&swEnvOID=228&swLang=8&mode=2&taskId=135&swItem=t2-85206-1

Firmware Update Notes:
  1. The Firmware Update Utility uses the USB connection to the printer.
  2. The HP Color LaserJet CM1312 MFP print driver software must be installed prior to using this utility.
  3. The HP Color LaserJet CM1312 MFP printer must be on and in a READY state as shown by the LCD display on the control panel and remain powered on during the entire firmware update process.
  4. Depending on the processor speed of your PC, the firmware update process may complete on the printer before the update status progress bar in the flash firmware update utility on the PC screen completes, this is normal.
  5. Once the update process has started, do not use your PC for any other activity until the process is complete.
  6. Do not power cycle the product or the PC until the firmware update process is complete.
Process:
  1. Download the flash firmware updater file from HP.com to the PC desktop.
  2. Turn the printer off and then back on to clear main printer memory.
  3. Double click on the file CM1312_MFP_Series_FW_Update-20100616.exe flash firmware update utility file. An HP firmware update window will open.
  4. Select the appropriate CM1312 MFP driver in the dialog window. If you assigned a different name to the HP CM1312 MFP, choose the name that represents the correct printer.
  5. Click on "Send Firmware" when ready to proceed.
  6. The progress bar will begin to move to the right indicating information being transferred.
  7. DO NOT power cycle the product or the PC during this process or the product may become unstable and or unusable without further attention from HP. The flash firmware update can take up to 5 minutes to complete. Please be patient.
  8. During the product flash firmware update, the display on the product control panel will display "Printing Document - Erasing - Programming - Complete - Hewlett-Packard - Ready - Initializing - Ready". Once the download is finished the printer will be in the Ready state.
  9. At the conclusion of the firmware update, the dialog window will show a smiley face. Click on exit.
  10. If it is desired to verify the update, use the control panel reports menu under setup to print a configuration report. The configuration report will show the current firmware revision in the Product information block, Firmware Datecode: 20100616

Oct 20, 2010 | HP LaserJet CM1312 All-In-One Printer

2 Answers

Paper jam inside HP Color Laserjet CM1312 MFP, not related to paper tray and is deep inside where it cannot be pulled out


paper jam inside HP Color Laserjet CM1312 MFP, not related to paper tray and is deep inside where it cannot be pulled out

Mar 01, 2010 | HP Laserjet CM 1312NFI Color Printer

1 Answer

I have HP 3390 Laserjet MFP. The USB port no longer works


What is the exact error message you receive?You don't mention what OS you're using, but have you seen this article? Also make sure you have a good power supply to the printer. (refer here.) Possibly update your printer drivers.
Also check through these steps. Check here. And make sure you can ping the printer. ( see here).
Here's a list of resources for troubleshooting xp printer issues. There are similar available for vista here.
Finally, HP has a lot of resources available online for your printer, including parts. See here.
If you can't seem to resolve the issue with that info, write back with more details and we'll be happy to help you get it sorted out...
I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!

Jul 24, 2009 | HP LaserJet 3030 All-In-One Printer

2 Answers

Port not recognized - printer and computer do not communicate


unplug printer ,shut down printer, shut down computer, then restart computer, and plug printer back in after computer is fully up and running turn printer back on
and that should solve the problem

Jul 20, 2009 | Lexmark X3650 Printer

Not finding what you are looking for?
HP LaserJet 1300 Printer Logo

Related Topics:

162 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Printers & Copiers Experts

kakima

Level 3 Expert

96467 Answers

k24674

Level 3 Expert

7987 Answers

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

Are you a HP Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...