Question about SanDisk Sansa e250 MP3 Player

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Deleting 4MB of memory

My Sandisk e130 one day when i turned it on came into the language screen then said i hav eto connect to my pc and delete 4 MB of memory. But when i tried this i could not right click on the player to delete everything or format it, and when i tried to go into it to delete songs it said could not open due to I/O error i have tried several comps and drives with no luck, i know other ppl have had this problem so any sugeestions would be appreciated. Thank u

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Re: Deleting 4MB of memory

Make sure lock is not enagged

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out:
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on May 26, 2008

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1 Answer

My sansa clip has maxed out space and won't turn on


Sandisk has an Answers support site for the Sandisk players.
Searching for answers on the item space, links to next page:

The first answer on not enough space for musicDB will give 2 options for deleting files, see next page:

Option 1 for normally erasing files.
Deleting selected files:

Method 1: deleting files on the player itself .

Method 2: deleting files when connected to a computer
when using method 2, switching USB mode from MTP to MSC or vice versa may be needed to see the files in the folders.
Information about the problem "hidden files", see:
How to change the USB mode of the player, see:

Option 2, erasing all files on purpose or when memory is corrupted .
Formatting the device, deleting all files:

This help page shows how to perform a format of the player using
disk management. The player has to be in MSC mode when performing
this action.
How to switch to MSC mode is mentioned before, see link:

Manual for the Sansa Clip in pdf format:

When more help is needed, just post a comment.

Nov 20, 2009 | SanDisk Sansa e250 MP3 Player

1 Answer

I need to remove 4mb from my sansa clip

Plug it in to your computer.
Open your Windows Media Player
Choose Copy to CD or Device
On the top right of WMP 9 you will see a drop down menu that lists various devices.
Choose your Sansa Player from the list.
You will then see a list of songs on the player.
4 MB is about about 1-2 songs I suppose.
You should be able to select and delete them simply by right clicking and deleting from the play list.

You could clear all the songs from your player (so long as you have them in your library)
and choose some new ones!

Good luck.

Sep 23, 2008 | SanDisk Sansa m200 SDMX3-512 MP3 Player

1 Answer

Problem with My SanDisk Sansa m230

try formatting your device then try to put mp3 files on it. check if it works. on your my computer right click you mp3 device ( it is usually a removable storage) then select format.

Feb 21, 2008 | SanDisk Sansa m230 MP3 Player

1 Answer

Not enough room for music database please free 4 mb

The device needs at least 4MB of free space.

You need to keep deleting files until there is 4MB less than the total capacity of the device.

Its not syncing because the device is too full.

If removing the 4MB doesnt work. Try formatting the device thru My Computer>Device Name (m200)>Right Click and select FORMAT.

Best of Luck.

Please RATE my solution BELOW.

Nov 20, 2007 | SanDisk Sansa m200 SDMX3-512 MP3 Player

4 Answers

Sansa e130

ok, for everyone with e130 "keeps getting an I/O device error, only language screen, than something about 4MB memory..." problem, I just spend six hours of my life trying to solve it and fix my dad's e130 and I succeeded ;)

so, step by step, how EXACTLY I did it:

0) my system was windowsXP SP2

1) remove the battery
2) keep holding the menu button and plug in the usb, keep it for a few seconds more, untill the system will tell you it found a stmp3500 and want to install the hardware
3) allow it to reach windows update for that matter and install the drivers
4) now you have new device that is called "Player Recovery Device Class" you can check it in device manager (Right-click My Computer, click Properties, click the Hardware tab, and then click Device Manager)
5) and now is time for flushing new firmware...I managed to find two versions of firmware for e130:

1.0.101e - -

6) I tried both of them in many different combinations and finally one and one only miraculously worked for me and that was the one when


PS: i don't think that there's a big difference between europian and american version of firmware I mention it just to be accurate about the situation. and big thanks to anonymous guy who turned me to right direction with stmp3500. hope that help to others ;]

Oct 26, 2007 | SanDisk Sansa e130 MP3 Player

1 Answer

Everything in Japanese characters!

I had the same problem when I first got the player and selected another language. I looked at the booklet and figured when first turning it on, hit the down arrow 3 times, then select, then hit the down arrow 4 times then select is how I got to English setting.

May 22, 2007 | SanDisk Sansa e130 MP3 Player

9 Answers

Error message: Not enough space for music DB. Please free 4MB.

Hi I have just bought a Sandisk Sansa M250, we loaded som music on it and it lasted 2 hours, then it the message came "Not enough space for music DB please free 8 MB". I couldnt even go in to the menu. I contakted and 24 hours after they came up with an answer. If it's currently frozen, hold down the power button for 20 seconds in order to soft reset it. Let's try to format the player (THIS WILL ERASE ALL FILES FROM THE PLAYER). Plug it into your computer, then open My Computer, right-click the drive associated with the player, and choose Format. It may give you a choice of file system, if so, choose FAT (it may only let you choose FAT32, which is fine). Now click on Start and it should format the player. If not already done, please also update the firmware from this link: The 20 seconds on the power button didnt work, but the formation did. Hope this helps. //Cadmann Please bear with my english

Aug 20, 2006 | SanDisk Sansa m240 MP3 Player

3 Answers

Device I/O error cannot access the device message

Got to my computer on your desktop and right click on it. Go to manage select disk management, select your player and then format it. Then reinstall software.

Jun 05, 2006 | SanDisk Sansa e130 MP3 Player

3 Answers


I'm having the same problem! I've had my Sansa e130 for exactly one year today. I loaded new music on it last night and when I tried to turn it on, it said "searching internal memory for new music." I left it on and this morning it wouldn't come back on with new batteries or even when hooked to a computer! I sent an e-mail to the company for help since there is no reset button. I haven't heard anything yet. I suggest you contact SanDisk too. They may have a problem. And I can't believe someone actually suggested as a solution to put a new battery in it or hook it up! No duh! We're looking for real help here, not the obvious things to try.

Apr 01, 2006 | SanDisk Sansa e130 MP3 Player

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