The printer when printing files from my computer only prints about one third to one half of the page anf then stops printing.
It prints the test page completely.
It copies pages correctly.
It sends and prints faxes correctly.
I have reloaded the lastest software with the same results.
We have had the same problem. I have found that if I close all windows not being used on the computer, then try to print the document again the entire document prints. This happens on an older computer we have that doesn't have alot of RAM.
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i aint too sure if its the same but i had an epson printer with the same problem last year it would print half a page spit out and then print the same half a page again and just stuck in a loop even on printing disks it did the same i found out after by speaking to a printer specialist it was the printers eeprom which is the printers memory bank that was failing and nothing can be done with it
IF the Kodak AiO printer is printing partial ther are two main device of the printer that have issue on the scanner [where you put the document for copying] or the printhead of the printer. Step that you can do 1. Try to print a test pagein this way you can check if the printer prints whole page. How to print test page press copy button and photo button on the printer for atleast 10 sec. or until the printer starts printing. ReminderTest page doesn't need a document on the scanner glass. It will print an advertising doc for the printer. Now if the test page is half/partial it is the printhead that has an issue. If it print the whole page it is the scanner that has issue contact kodak for printer repair 2.Clean the printhead twice and reseat the printhead it How: press menu button then select clean printhead then select basic/deep clean. To reseat printhead open the printer access door; remove the ink cartridges; remove the printhead; close the printer access door then open the printer access door insert the printhead then the ink cartridges. 3. Try to print again [For futher support call Kodak support line at 1 800 421 6699]
Thanks for the help. I followed your recommendation of uninstalling the Lexmark program and reinstalling it. Note that I had done this previously and still had the problem. However, following your advice, the third time must have been a charm. The problem has been solved.
Go to Start-> run . Type in services.msc. Find the print spooler service, right mouse click and choose stop. Open Explorer and go to c:\windows\systerm32\spool\printers and delete all files.
Go back to services.msc-- Print spooler. Right click and start service