Question about Xerox Phaser 7300DN Laser Printer

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Technical Black Imaging Unit Replaced,Error message still shows

Phaser 7400 Printer.
Told us to replace Black Imaging Unit. We replaced with brand new unit. Error message still shows. Have rebooted printer. Taken and put back in imaging unit. Clean unit and area placed in and still shows message. Thank you in advance for ANY help.

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These units are automatically reset with a fuse. When you put the imaging unit in it will completes a connection which resets the count then simultaniously blows the fuse. Sometimes the fuse blows before the reset, which is what it sounds like happened here. The machine should print normally but the error will persist until the unit is replaced with a new one. Is the the imaging unit an OEM unit or remanufactured? Whoever you got the unit from should replace it as defective free of charge. If it is OEM you might have to go through Xerox to get it replaced. I don't know if the Big Box stores will.

Posted on Dec 04, 2008

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Posted on Mar 03, 2011

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