Question about GE Profile JS968SKSS Stainless Steel Electric Kitchen Range

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Control panel not working

Ge range mod# JS968S0F2SS I had a power surge and replaced oven control& glass touchpad the display reads LOC & ref I noticed on the oven control specifies to set reference point but mini manual does not tell me how to I will appriciate your help Thanks.

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Posted on Jan 02, 2017

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jumptrout51
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SOURCE: GE gas oven not working

You have a stuck or shorted keypad. Replace the clock control.

Posted on Jul 22, 2009

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fixyourboard
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SOURCE: ge gas stove display reads loc ref and no buttons

The keypad is "locked", hold down the button to remove this (usually "clear") for 5 seconds. Look closely at the buttons, one of them will have a picture of a padlock near it. That's the button that clears the "lock" condition. It's a safety feature to keep the kids from turning on the oven.

Posted on Aug 05, 2010

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SOURCE: I'm at a loss! Recently

ok so you got a tuff one . have your found the tech sheet to help you it may be in the pots and pan drawer taped to side or in some casesthe underside.../ F O CODE IS A STUCK TOUCH PANEL / the loc may be only in the read out after installing a new colck / most of these clocks and panels have to be programed to your model / instructions come with the part . if it won't program ( it may be a bad part but your doing the right things . . ck the door inter lock and the wiring . . its very important to program the new panel .. im not sure this hepled ... also look for a open connection rather than a short . mm

Posted on Oct 23, 2010

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1 Answer

Replaced the LCD pad computer. getting a LOC rEF code. What does it mean or how do I clear it?


If this is a GE oven:
1. Make sure power to the wall oven is turned off_
2. Completely close the wall oven control panel and return the wall oven to its normal installation_
3. Apply power to the wall oven. Accessing the control panel area but not replacing the control:
4. Enter Special Functions mode by pressing the BAKE and BROIL keys at the same time.
5. Reset the control by pressing the 9 and 0 or the HOUR DOWN and MINUTE DOWN keys for 3 seconds at the same time.
6. Approximately 20 seconds after the time of day is displayed. press the 1 and 5 or the TEMP LIP and MINUTE UP keys. The control should briefly go blank, briefly display all segments. briefly 'display "LOC FIEF," display all segments for 30 seconds, and then display "LOC REF:"
7. Acknowledge the "LOC REF" command by pressing the 6 and 8 or the HOUR DOWN and MINUTE UP keys at the same time. The control should then display the time of day,
8. The oven should be ready for normal operation.
9. Test the functionality of the glass touch contra especially the CLEAR/OFF and/or CANCEL key(s)..

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Look on the panel for a key that says lock or has a key on it and hold it for10 seconds to see if that clears our

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GE profile oven model # JSP26 display panel flashed and flutters, cannot read any of it, and it will not turn the oven off/on, none of the controls on the display panel work. Had to turn the oven off with...


Disconnect power to the range.
Remove the rear panel cover.
Disconnect....then re-connect all the wires on the oven control.
Replace the panels.
Plug the range in and try it again.
If this does not work the ERC(clock) must be replaced.

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1 Answer

Ge gas stove display reads loc ref and no buttons work just replaced controll board


The keypad is "locked", hold down the button to remove this (usually "clear") for 5 seconds. Look closely at the buttons, one of them will have a picture of a padlock near it. That's the button that clears the "lock" condition. It's a safety feature to keep the kids from turning on the oven.

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I found the Mini-manual inside the control panel area of the range. I followed the instructions for resetting the control. Instructions are shown below:

Glass touch models only- Lock Reference Command
When the control panel is accessed, the signals used by glass touch panel may be adversely affected. To compensate for this change in signals, the following procedure must be followed every time the control panel is accessed.
1. Make sure power to the range is turned off.
2. Completely close the range control panel and return range to it's normal installation.
3. Apply power to the range.

Accessing the the control panel area but not replacing the control.
4. Enter Special Functions area by pressing BAKE and BROIL keys at the same time for 3 seconds.
5. Reset the control by pressing the 9 and 0 or the HOUR DOWN and MINUTE DOWN keys for 3 seconds at the same time.
6. Approximately 20 seconds after the time is displayed, press the 1 and 5 or the TEMP UP and MINUTE UP keys. The control should briefly go blank, briefly display all segments, briefly display LOC REF, display all segments for 30 seconds, and then display LOC REF.
7. Acknowledge LOC REF command by pressing the 6 and 8 or the HOUR DOWN and MINUTE UP keys at the same time. the control should then display the time of day.
8. The oven should then be ready for normal operation.
9. Test the functionality of the glass control panel, especially the CLEAR/OFF and/or CANCEL key(s).

Steps 4 through 7 are appropriate if you have not opened the control panel area. I had to open mine to clean up moisture caused by a boil over.
Judging from the number of inquiries on this same issue, this is a common problem. GE is more than happy to schedule a service call for this issue, but not so happy to give the information over the phone. This is a fairly simple procedure for most people to accomplish.
The ERC on my range appears to be a fairly common unit. I hope this information helps.

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Lighting the oven


Control Lockout (on some models)
Your control will allow you to lock out the
touch pads so they cannot be activated when
touched or cleaning the glass panel.
To lock the controls:
Touch the 9 and 0 touch pads at the
same time for 3 seconds until the
control beeps twice. The display will
show LOC continuously and the time
of day if not blacked out.
NOTE: All cooking and timing functions will be
cancelled when locking out the control.
To unlock the control, touch the
9 and 0 touch pads at the same time
for 3 seconds until the control beeps
twice, and LOC will be removed from
the display.
NOTE: Some models have a Control Lockout
pad. Touch and hold it for 3 seconds to
lock/unlock.
Gas/Control Lockout (on some models)
Your control will allow you to lock out the
surface burners, oven burners and control
panel so they cannot be activated.
To lock/unlock the controls:
Turn all surface burners off.
Touch and hold the Gas/Control
Lockout pad for 3 seconds until the
display shows LOC ON.
To unlock the control, touch and hold the
Gas/Control Lockout pad for 3 seconds
until the display shows LOC OFF.
When this feature is on and the touch pads
are touched, the control will beep and the
display will show LOC ON.
 The control lockout mode affects all
controls. No controls will work when this
feature is activated.
 The adjustment will be retained in memory
after a power failure.

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