Question about SanDisk Sansa m240 MP3 Player

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When I turn on my Sansa 240m it will only load to the point where it says the products name, model, and size. I can use it at all and I can't get it to connect to the computer

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  • gg_hellokitt May 06, 2009

    mine just wont startup all the way til you see the brand name and thats all it stays stuck in that position..=/

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These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Posted on Dec 10, 2008

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Posted on Jan 02, 2017

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1. Download the Sansa firmware.

2. Turn the player off.

3. On the top of the player is a Hold switch located.
Move it to the right so you see "Orange".

4. On the left hand side of the player is a Record button.
Press and hold the record button while connecting the player to the computer.
Continue holding the Record button until you see a new icon under "My Computer": named "16MB FORMAT".
Once you see that icon release the Record button.

5. Drag and drop the download firmware files to your player (16MB FORMAT).

6. Disconnect the player from USB cable.
Several things will be displayed.
When you see Key Lock, System Shutdown, move the Hold switch on the top back to the left.

Otherwise download the Sansa Updater and start follow the points 2-4 and start the Sansa Updater.
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the radio and mp3 uses one audio amplifier, check if you have loaded your music with mp3 songs, if not load with mp3 songs. if songs used to play and just stopped playing, then follow these steps,

i does your display show song playing, if it does then your set is fault, and if it doent and display unsuppoted, load with mp3 songs.

ii if it was playing and just stopped, than take it to a tech, who can open it and check the change-over switch, or selector of that set.

iii the problem is to very big.

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LOOK AT THESE WEBSITE FORUMS...THEY ARE FOR THE SANDISK SANSA PLAYERS

http://forums.sandisk.com/sansa/search?submitted=true&q=E250

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this is so ridicious i have the same exact problem i really want my mp3 player back!!!!!!!!!!

Feb 03, 2008 | SanDisk Sansa m240 MP3 Player

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