Question about HP OfficeJet 7410 All-In-One InkJet Printer

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Can't fax We recently went with a comcast cable line. Our HP shows up on our control panel. We have been unable to send a long distance fax- the print log reads "No answer." We have tried 2 ways- dialing a "1" area code, number. Dialing area code, number. Do you have any suggestions?

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Can you send faxes to a local number? If you can the problem is likely to be that there is no long distance carrier set up for your new VOIP service. You could also try using a regular telephone connected to the same jack as the fax uses to try dialing a long distance number, this may give you a hint as to what's wrong. You should also contact Comcast tech support about this problem, the VOIP box may not be properly configured for long distance service.

Carl

Posted on Dec 10, 2008

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