It use to be fine but now when I connect my usb with the Rio carbon to the computer all it says is USB connected and idle. I've tried going to device manager but it doesn't even list the the device or usb.
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Re: Doesn't detect usb connection?
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
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Install the software first, then connect the usb and power cables, then turn on the unit. Here is a section of the installation manual :
Software Installation 1. Do not connect this device to computer yet. 2. Insert the utility CD into computer's optical drive, and then the installation window should automatically appear on the screen. If the installation window doesn't show up, go to "My Computer" and browse the CD. By executing the "index.html" file, the installation window will appear. 3. Click on "Private Folder Manager"/ "Playlist Manager", and then follow the on screen instructions for installation. 4. After the software had been successfully installed, see [Connecting to USB] for cable connection. Connecting to USB 1. Connect the plug of AC adapter to the connector marked "DC IN", plug the other end into an electric outlet. 2. Connect the USB cable to the USB connector. Then connect the other plug to computer's USB port. 3. Press the Power switch and then the blue LED will light up. 4. The computer will detect this device and you can start accessing the drive.
It does have software for it, but it doesn't require it. Try to connect it to another computer, and if it works there, see if that computer has any detection software. When you connect something to an usb port if it says "this device could work faster" do not hesitate to click that button. Try all of your usb ports. If you use a mac try connecting it to a pc.
Try to transfer the tracks from the explorer.
1Connect the Rio Carbon to a computer using the supplied USB cable. 2Double-click My Computer on the Windows Desktop or in the Start Menu. 3Locate MP3 or WMA audio files on the computer. 4Highlight files and/or folders to transfer to the Rio Carbon. 5Click Edit. 6Click Copy. 7Double-click My Computer on the Windows Desktop or in the Start Menu to open another window. 8In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.) 9Double-click Rio Carbon (X:). 10Click Edit. 11Click Paste.
I have not been on FixYa for about a 1/2 a year so as I seem to be the only person answering Rio problems I have only just seen your problem... Sorry, so if you haven't bought an iPod yet (or you want to try and fix this anyway) then I would recommend wiping and rebooting your player:
Windows only.... Please post if you are not using windows...
Open My Computer with your Rio plugged in. Right click on your Rio player and click on format. Leave the default values - if it asks you something then use your initiative. Then click on format. Then
when it has finished formatting go to your firmware (can be downloaded
from: http://www.digitalnetworksna.com/support/rio/product.asp?prodID=112). Follow the instructions and then it should load the firmware onto your player. When it has done then your player should (in theory!) work properly.
? Verify that the USB cable is securely inserted into the USB port on both the Rio Carbon and your computer.
? Connect the USB cable to a USB port on the back of your computer rather than to a USB port on the front of your computer.
? If using a USB hub, connect to a powered USB hub. Unpowered USB hubs may not work.
? Remove USB extension cables from the connection path.
? Disconnect other USB devices.
? Both Windows XP Service Pack 1 (SP1) (or greater) and Windows Media Player 10 (WMP10) must be installed for your computer to detect a Rio Carbon set in MTP mode.
? If you do not want to install SP1 (or greater) and WMP10 on your computer you should disconnect the Rio Carbon and change the Transfer Mode setting to MSC mode.
1. go to http://www.digitalnetworksna.com/support/r....asp?prodID=213 and download update 1.33
2. install update in C:\RioForge\Flash133
3. run RioForgeFlash_133.exe from C:\RioForge\Flash133
4. press Rio Forge menu button and turn the unit on. "upgrader" will appear on screen.
5. plug USB cable to RioForge.
6. click "next" on Rio Upgrade Wizard. Wizard will detect your player. Select and click "next". Upgrade will take place.
7. Unplug Rio Forge from USB and turn it on.
first, and this is always good: If available, firmware for the Rio Carbon can be downloaded online.
Second, this might be the problem:
The Rio Carbon communicates with your computer differently in MTP mode than it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden files in folders, cannot allow transfers to the root Rio Carbon directory, and cannot allow the creation of new folders. (Folders can be transferred to the Rio Carbon using drag-and-drop and copy-and-paste methods.) To use traditional folder options, change the Transfer Mode settings to put the Rio
Carbon in MSC mode.
"..Removing the Rio Carbon from a USB connection before Idle is displayed on the screen may result in a corrupting the player's file system.
If for any reason you suspect that your Rio player's file system has been corrupted, reformatting the player will restore the file system to its original state..."