Question about Rio Carbon MP3 Player

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Doesn't detect usb connection?

It use to be fine but now when I connect my usb with the Rio carbon to the computer all it says is USB connected and idle. I've tried going to device manager but it doesn't even list the the device or usb.

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Re: Doesn't detect usb connection?

Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.

Posted on May 23, 2008

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When I transfer music from Rio Music manager to my Rio Carbon the music manager indicates transfer successful but the MP3 player states no tracks present?

Try to transfer the tracks from the explorer.
1 Connect the Rio Carbon to a computer using the supplied USB cable.
2 Double-click My Computer on the Windows Desktop or in the Start Menu.
3 Locate MP3 or WMA audio files on the computer.
4 Highlight files and/or folders to transfer to the Rio Carbon.
5 Click Edit.
6 Click Copy.
7 Double-click My Computer on the Windows Desktop or in the Start Menu to open another window.
8 In the new window, locate the Rio Carbon (X:) icon that is associated with the Rio Carbon. (X equals the drive
letter assigned to the Rio Carbon.)
9 Double-click Rio Carbon (X:).
10Click Edit.
11Click Paste.

May 24, 2010 | Rio Carbon MP3 Player

2 Answers

Rio Carbon Screen is Frozen...

only thing you can do is let the battery go dead and hope that it will come on properly, you can also try pluggin it into usb, but your probably alreay tried that.

Sep 22, 2008 | Rio Carbon MP3 Player

1 Answer


Here is where to get the software for your Rio:

Rio went out of the Mp3 business before vista came around, so you may need to get in touch with Microsoft to find out if Rio can be made compat with Vista.

Feb 05, 2008 | Rio Carbon MP3 Player

3 Answers

Music won't upload onto my Rio.

I have not been on FixYa for about a 1/2 a year so as I seem to be the only person answering Rio problems I have only just seen your problem... Sorry, so if you haven't bought an iPod yet (or you want to try and fix this anyway) then I would recommend wiping and rebooting your player:

Windows only.... Please post if you are not using windows...

Open My Computer with your Rio plugged in.
Right click on your Rio player and click on format.
Leave the default values - if it asks you something then use your initiative.
Then click on format.
Then when it has finished formatting go to your firmware (can be downloaded from:
Follow the instructions and then it should load the firmware onto your player.
When it has done then your player should (in theory!) work properly.

Hope this helps


Dec 20, 2007 | Rio Nitrus MP3 Player

2 Answers

Tranfer from player to computer?

Go to Main Menu -> Settings -> Advanced -> Transfer Mode and select MSC. Worked for me.

Nov 18, 2007 | Rio CE2100 MP3 Player

1 Answer

Rio s10

? Verify that the USB cable is securely inserted into the USB port on both the Rio Carbon and your computer. ? Connect the USB cable to a USB port on the back of your computer rather than to a USB port on the front of your computer. ? If using a USB hub, connect to a powered USB hub. Unpowered USB hubs may not work. ? Remove USB extension cables from the connection path. ? Disconnect other USB devices. ? Both Windows XP Service Pack 1 (SP1) (or greater) and Windows Media Player 10 (WMP10) must be installed for your computer to detect a Rio Carbon set in MTP mode. ? If you do not want to install SP1 (or greater) and WMP10 on your computer you should disconnect the Rio Carbon and change the Transfer Mode setting to MSC mode. Good Luck

May 24, 2007 | Rio S10 MP3 Player

1 Answer

Rio 258 cannot connect to computer

1. go to and download update 1.33 2. install update in C:\RioForge\Flash133 3. run RioForgeFlash_133.exe from C:\RioForge\Flash133 4. press Rio Forge menu button and turn the unit on. "upgrader" will appear on screen. 5. plug USB cable to RioForge. 6. click "next" on Rio Upgrade Wizard. Wizard will detect your player. Select and click "next". Upgrade will take place. 7. Unplug Rio Forge from USB and turn it on. Voil?!

Oct 12, 2006 | Rio Forge Sport Digital Media Player

1 Answer

Rio pearl directory corrupted

first, and this is always good: If available, firmware for the Rio Carbon can be downloaded online. Second, this might be the problem: The Rio Carbon communicates with your computer differently in MTP mode than it does in MSC mode. When in MTP mode, the Rio Carbon cannot display hidden files in folders, cannot allow transfers to the root Rio Carbon directory, and cannot allow the creation of new folders. (Folders can be transferred to the Rio Carbon using drag-and-drop and copy-and-paste methods.) To use traditional folder options, change the Transfer Mode settings to put the Rio Carbon in MSC mode. Last, "..Removing the Rio Carbon from a USB connection before Idle is displayed on the screen may result in a corrupting the player's file system. If for any reason you suspect that your Rio player's file system has been corrupted, reformatting the player will restore the file system to its original state..."

Nov 27, 2005 | Rio Carbon MP3 Player

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