Question about Samsung SGH-a437 Cellular Phone

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No answer ring tone

This phone is brand new and I can't get it to make a sound when someone calls me. It reads I have a call but no sound.

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  • 206 Answers

Could be one of two things.

1. hit menu; scroll to Set Sound; Check "5 Silent Mode". The selections are Vibration and Mute. SET TO VIBRATION.

2. hit menu; scroll to Set Phone; Scroll to "7 Airplane Mode"; the selections are On and Off. SET TO ON.

Posted on Dec 15, 2008

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Some how your phone was reset or had the tone turned off. Just follow the below guide and your audio should come back on. I would do a soft reset (turn off the handset, remove the battery then reinsert) before performing the instructions.

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Step by step information at the link below.
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The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
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The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
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It sounds as though your set is not programmed with a line appearance. and line preference is not set, this can be set for intercom, or a line or nothing when you pick up the phone. You can do a pick up code to answer until an appearance is programmed on your set.

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Unclear if you're using the TMobile ring tones or some that you have downloaded (or created). BION, I got longer ring times by using longer ring tone recordings. (I got mine from free sites on the net, most tones created by people from their music collections.) If you are using ring tones that aren't from T-Mobile, switch to a TM ring tone and see if that makes a difference. (If it does, then shop around for some new ring tones - the old ones were causing a problem.)

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And last: put profile on "vibrate" and call yourself. Do you get more than one second of vibration? If you don't, then it's probably a phone malfunction, but if you do, it's a ring tone problem. Fairly easy to deal with. Good luck!

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