Question about HTC TyTN Smartphone

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Attachments on the htc tytn

I AM HAVING PROBELMS WHEN I TRY TO OPEN ATTACHMENTS USING HOTMAIL AND I GET A MESSAGE THAT IT SAYS "UNABLE TO OPEN THE ATTACHMENTS" I DID THE SEND/RECEIVE PART BUT IT STILL WON'T OPEN. WHAT CAN I DO?

MY EMAIL IS jagold@hotmail.com

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  • jagold Dec 09, 2008

    THE ANSWER ON OPENING MY ATTACHMENTS WAS INSUFFICIENT. PLEASE FIND ANOTHER ANSWER. ALSO, COULD YOU EMAIL ME WHEN AN ANSWER IS FOUND INSTEAD OF OPENING MY FILE ALL THE TIME.

  • jagold Dec 09, 2008

    I HAVE TRIED TO USE THIS METHOD, BUT I GET A MESSAGE THAT SAYS UNABLE TO DISPLAY THE ATTACHMENT. NOW I HAVE 3 OR 4 DOWNLOADS TO OPEN ATTACHMENTS. I DO NOT KNOW IF THIS IS A FACTOR. BUT ANYWAY, CAN YOU TELL ME WHAT TO DO NOW.

    JOEL

  • jagold Dec 09, 2008

    I AM TRYING TO OPEN A PDF FILE SENT THROUGH HOTMAIL. ALSO I DO NOT KNOW TO CHANGE THE HOTMAIL FAMILY SECURITY.

  • jagold Dec 09, 2008

    I HAVE THE CLEARVUE SUITE INSTALLED AS WELL AS ADOBE MOBILE, DOCUMENTS TO GO,CLEARVUE PRO 3,FOXIT READER,JETCET PDF.

  • jagold Dec 09, 2008

    I WILL GET TO YOU LATER

  • jagold Dec 09, 2008

    MY DEVICE IS A POCKET PC, NOT A SMARTPHONE.

  • jagold Dec 09, 2008

    I HAVE THE ADOBE 2.0 ON MY DEVICE, BUT IT STILL DOESNT WORK.

  • jagold Dec 10, 2008

    I HAVE ADOBE 2.0. I ALSO HAVE CLEARVUE PRO 3,DOCUMENTS TO GO, FOXIT READER, JETCET PDF 5 PRO. MAYBE I HAVE TO MANY CHOICES. WHEN I TRY TO DOENLOAD THE ATTACHMENTSW IN MY HOTMAIL EMAIL, I GET THE MESSAGE NOW "THE MSN MOBILE HOTMAIL SERVICE REPORTED AN ERROR WHILE SYCHRONIZING YOUR HOTMAIL ACCOUNT. SOME REQUESTS MAY NOT HAVE BEEN COMPLETED". NOW WHAT IS WRONG?

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What format/extentions these attachments are?

Posted on Dec 10, 2008

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Http://www.adobe.com/products/flashplayer_pocketpc/?promoid=DJDWE

Posted on Dec 09, 2008

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Get updated pdf reader - always get the latest version from adobe.com

Posted on Dec 09, 2008

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Maybe your smartphone don´t support rar,zip,7zip or any other compacted files...

Try to install a pocket winrar aplication in your smartphone....

Or maybe any other format extension that your phone don´t supports...
Good Luck!

Posted on Dec 09, 2008

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The attachments are stored on the SD card in an encoded format. When you click to open the attachment, it must be decoded to a temporary file before the associated program can be launched to display it. I believe that this temporary file is created in main storage memory regardless of your SD card setting.

That is why I asked about your main storage memory earlier.

If you have plenty of space, I would check the temporary file location to make sure there is not some old *** in there mucking things up. I think it is "\Program Files\Connections\Mail Attachments".

Posted on Dec 09, 2008

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Ways to open emails in HTC.....


  1. Browse to and open the email that contains the attachment (Figure 1)
    • The attachment will have a generic blank icon next to the file name
  2. Using the navigation joystick, scroll to and select the attachment file name
    • A message saying the message will be downloaded on the next send/receive will appear under the file name (Figure 2)
  3. Select Menu, Send/Receive to download the attachment (Figure 3)
    • During this process you may notice at the top of the screen, the device will indicate that it is connecting, downloading
  4. Once the send/receive is complete, the icon next to the file will change according to the file extension (Figure 4). Select the attachment again to open it.
    • If the icon does not change, you may not have the necessary viewer installed to open the file.
  5. To view Word, Excel, PowerPoint and PDF files, you will have to install the ClearVue Application Suite which is located on the Getting Started disk that came with the phone or another third party application..................
For third party application :)


http://www.htcwiki.com/page/Open+Email+Attachments?t=anon

Posted on Dec 04, 2008

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Hello!!

To view Word, Excel, PowerPoint and PDF files, you will have to install the ClearVue Application Suite which is located on the Getting Started disk that came with the phone or another third party application.

Posted on Dec 04, 2008

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What type of attachments are you trying to open? for example rar files, zip file docs or pics?

Posted on Dec 04, 2008

  • 4 more comments 
  • Lee Hodgson
    Lee Hodgson Dec 04, 2008

    Also check that Hotmail family security is not stopping you!! if it is dissable it

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    for PDF files you will need adobe reader to open them, have you got that on the PDA you have?

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    for PDF files you will need adobe reader to open them, have you got that on the PDA you have?

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    your hand held PC should be able to download Adobe reader 9 and install it, once this is installed you should be able to read your PDF attachments from now on

    regards

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    the pocket pc should be based on a mini windows operating system, you need Adobe reader to read the PDF files, download adobe from here:

    http://www.adobe.com/products/acrobat/re...

    kind regards


  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    Adobe 2.0!!!!! thats no good, you need the latest verion, the link i gave you downloads adobe 9

    kind regards




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Save the attachment first, and then try opening it.

The problem may also be related toi the particular kinfd of attachment.

Posted on Dec 04, 2008

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