Question about HTC TyTN Smartphone

9 Answers

Attachments on the htc tytn

I AM HAVING PROBELMS WHEN I TRY TO OPEN ATTACHMENTS USING HOTMAIL AND I GET A MESSAGE THAT IT SAYS "UNABLE TO OPEN THE ATTACHMENTS" I DID THE SEND/RECEIVE PART BUT IT STILL WON'T OPEN. WHAT CAN I DO?

MY EMAIL IS jagold@hotmail.com

Posted by on

  • 6 more comments 
  • jagold Dec 09, 2008

    THE ANSWER ON OPENING MY ATTACHMENTS WAS INSUFFICIENT. PLEASE FIND ANOTHER ANSWER. ALSO, COULD YOU EMAIL ME WHEN AN ANSWER IS FOUND INSTEAD OF OPENING MY FILE ALL THE TIME.

  • jagold Dec 09, 2008

    I HAVE TRIED TO USE THIS METHOD, BUT I GET A MESSAGE THAT SAYS UNABLE TO DISPLAY THE ATTACHMENT. NOW I HAVE 3 OR 4 DOWNLOADS TO OPEN ATTACHMENTS. I DO NOT KNOW IF THIS IS A FACTOR. BUT ANYWAY, CAN YOU TELL ME WHAT TO DO NOW.

    JOEL

  • jagold Dec 09, 2008

    I AM TRYING TO OPEN A PDF FILE SENT THROUGH HOTMAIL. ALSO I DO NOT KNOW TO CHANGE THE HOTMAIL FAMILY SECURITY.

  • jagold Dec 09, 2008

    I HAVE THE CLEARVUE SUITE INSTALLED AS WELL AS ADOBE MOBILE, DOCUMENTS TO GO,CLEARVUE PRO 3,FOXIT READER,JETCET PDF.

  • jagold Dec 09, 2008

    I WILL GET TO YOU LATER

  • jagold Dec 09, 2008

    MY DEVICE IS A POCKET PC, NOT A SMARTPHONE.

  • jagold Dec 09, 2008

    I HAVE THE ADOBE 2.0 ON MY DEVICE, BUT IT STILL DOESNT WORK.

  • jagold Dec 10, 2008

    I HAVE ADOBE 2.0. I ALSO HAVE CLEARVUE PRO 3,DOCUMENTS TO GO, FOXIT READER, JETCET PDF 5 PRO. MAYBE I HAVE TO MANY CHOICES. WHEN I TRY TO DOENLOAD THE ATTACHMENTSW IN MY HOTMAIL EMAIL, I GET THE MESSAGE NOW "THE MSN MOBILE HOTMAIL SERVICE REPORTED AN ERROR WHILE SYCHRONIZING YOUR HOTMAIL ACCOUNT. SOME REQUESTS MAY NOT HAVE BEEN COMPLETED". NOW WHAT IS WRONG?

×

9 Answers

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 115 Answers

What format/extentions these attachments are?

Posted on Dec 10, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 162 Answers

Http://www.adobe.com/products/flashplayer_pocketpc/?promoid=DJDWE

Posted on Dec 09, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 1,879 Answers

Get updated pdf reader - always get the latest version from adobe.com

Posted on Dec 09, 2008

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that got 5 achievements.

    Governor:

    An expert whose answer got voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 148 Answers

Maybe your smartphone don´t support rar,zip,7zip or any other compacted files...

Try to install a pocket winrar aplication in your smartphone....

Or maybe any other format extension that your phone don´t supports...
Good Luck!

Posted on Dec 09, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    President:

    An expert whose answer got voted for 500 times.

  • Master
  • 2,110 Answers

The attachments are stored on the SD card in an encoded format. When you click to open the attachment, it must be decoded to a temporary file before the associated program can be launched to display it. I believe that this temporary file is created in main storage memory regardless of your SD card setting.

That is why I asked about your main storage memory earlier.

If you have plenty of space, I would check the temporary file location to make sure there is not some old *** in there mucking things up. I think it is "\Program Files\Connections\Mail Attachments".

Posted on Dec 09, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,515 Answers

Ways to open emails in HTC.....


  1. Browse to and open the email that contains the attachment (Figure 1)
    • The attachment will have a generic blank icon next to the file name
  2. Using the navigation joystick, scroll to and select the attachment file name
    • A message saying the message will be downloaded on the next send/receive will appear under the file name (Figure 2)
  3. Select Menu, Send/Receive to download the attachment (Figure 3)
    • During this process you may notice at the top of the screen, the device will indicate that it is connecting, downloading
  4. Once the send/receive is complete, the icon next to the file will change according to the file extension (Figure 4). Select the attachment again to open it.
    • If the icon does not change, you may not have the necessary viewer installed to open the file.
  5. To view Word, Excel, PowerPoint and PDF files, you will have to install the ClearVue Application Suite which is located on the Getting Started disk that came with the phone or another third party application..................
For third party application :)


http://www.htcwiki.com/page/Open+Email+Attachments?t=anon

Posted on Dec 04, 2008

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Vice President:

    An expert whose answer got voted for 100 times.

  • Master
  • 790 Answers

Hello!!

To view Word, Excel, PowerPoint and PDF files, you will have to install the ClearVue Application Suite which is located on the Getting Started disk that came with the phone or another third party application.

Posted on Dec 04, 2008

×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 4,806 Answers

What type of attachments are you trying to open? for example rar files, zip file docs or pics?

Posted on Dec 04, 2008

  • 4 more comments 
  • Lee Hodgson
    Lee Hodgson Dec 04, 2008

    Also check that Hotmail family security is not stopping you!! if it is dissable it

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    for PDF files you will need adobe reader to open them, have you got that on the PDA you have?

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    for PDF files you will need adobe reader to open them, have you got that on the PDA you have?

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    your hand held PC should be able to download Adobe reader 9 and install it, once this is installed you should be able to read your PDF attachments from now on

    regards

  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    the pocket pc should be based on a mini windows operating system, you need Adobe reader to read the PDF files, download adobe from here:

    http://www.adobe.com/products/acrobat/re...

    kind regards


  • Lee Hodgson
    Lee Hodgson Dec 09, 2008

    Adobe 2.0!!!!! thats no good, you need the latest verion, the link i gave you downloads adobe 9

    kind regards




×

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 19,396 Answers

Save the attachment first, and then try opening it.

The problem may also be related toi the particular kinfd of attachment.

Posted on Dec 04, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Can't send a photo or document in my email


Hi,
  • Start composing a new email message in Windows Live Hotmail.
  • Click Attachments under Insert: in the message's toolbar.
  • Find and highlight a file on your computer.
  • Click Open or Choose, depending on your browser.
  • Wait for the file to be completely uploaded.
  • Continue editing the message.
  • Eventually, click Send to deliver the message together with its attachments.
Note that there is a size limit on the attachments you can send. For larger files, you can use afile sending service. Hotmail Support

Nov 30, 2013 | hotmail.com

1 Answer

Cannot open my emails


Which email acc.????...
Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.
If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.
You may need new software for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.
Accessing these files requires action by the sender or forwarding the file to a different email client. Incompatible File Format
Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.
Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.
Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.
Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.

Blocked Attachments
Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.
This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.
Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.
While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.
Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.
Only attempt to access attachments you trust as safe.


Forward Workaround While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.
Send the file to a different email client, and open the attachment using that account instead. Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.

Compression Workaround

Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.
Hotmail will not block any file type located inside a compressed archive.
Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.
Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.


http://windows.microsoft.com/en-US/windows7/Compress-and-uncompress-files-zip-files


http://ask-leo.com/windows_live_hotmail_has_blocked_some_attachments_how_do_i_get_around_that.html

Aug 24, 2013 | Computers & Internet

1 Answer

I can sign in to Hotmail, but I can't open any of the messages


Windows Live Hotmail allows users to view attachments within a Web browser or save them to the system's hard drive.


If Hotmail can't open an attachment, the problem lies with an incompatible file format or Hotmail's automatic blocking service.


You may need new software installed on your computer IE: adobe . direct x , zip for opening unfamiliar formats, while blocked files are permanently inaccessible from within Hotmail.


Accessing these files requires action by the sender or forwarding the file to a different email client.


Incompatible File Format


Occasionally a sender may attach a file that simply doesn't work with any software you have installed on the system.


Attempting to open the attachment will result in a "Windows cannot open this file" message or similar error display.


Many programs use very specific file formats that don't operate with most other software, such as Photoshop's PSD image files or Microsoft PowerPoint's PPT files.


Ask the sender to convert the file to a more widely compatible format, or install the appropriate software on the system to open the attachment.


Blocked Attachments


Hotmail blocks attachments it believes may contain unsafe or otherwise malicious code.

This includes any and all executable file types, including MSI, EXE, HTML, STC and COM files, along with many others.


Attachments blocked in this way result in a "Windows Live Hotmail has blocked some attachments" message when viewing the email.


While this service does block many real threats to system security, Hotmail may occasionally deny access to an item from a trusted sender.


Unfortunately, these files become permanently inaccessible once blocked by Hotmail, and accessing them requires using a workaround outside the Hotmail application.


Only attempt to access attachments you trust as safe.

Forward Workaround


While Hotmail cannot open blocked attachments, it allows users to forward the message with the blocked file still attached.


Send the file to a different email client, and open the attachment using that account instead.


Note other clients may have different security measures, but some will still block access to executable files and other potentially harmful data.


Compression Workaround


Ask the sender to package the attachment into a ZIP, RAR or other compressed file format before attaching.


Hotmail will not block any file type located inside a compressed archive.

Both Windows and OS X can create compressed ZIP files, and free utilities such as Zipeg and 7-Zip can create many other types of archives as well.


Some email clients, such as Gmail, will not allow users to send some file formats, even when packaged into an archive file.


Hope this helps

Nov 04, 2012 | Computers & Internet

2 Answers

I have nokia e63 phone. i cannot download my hotmail attachments


Dear Friend,
Your Attachment File May be
  • Large in SIZE
  • Different in Format(Not Supporting File for Phone)
Do Following
  • Try to Reload The Page
  • And Try To Open Attach
  • Open it in Correct Software(PDF file in Acrobat reader and So)
OR >Suspected a Security permissions issue. Use "Move to" on Hotmail menu to move email to "Sent mail" folder. From there, the attachments will open fine. Because Sent mail folder is a trusted source.
I like to know Feedback...
If This Helped YOU,Do rate ME..
Thanks For Contacting FixYa

Apr 18, 2010 | Nokia Cell Phones

1 Answer

I am unable to open attachments from last month and beyond


Which version or yahoo are you using , If you using the All-New-Mail version switch it to Classic, now try...Hope it will help you...Thanks for using Fixya....Good Luck

Nov 09, 2009 | Yahoo Mail

2 Answers

I have an HTC TytnII smartphone, which was locked earlier for Orange. I have 2 questions: 1. How to load the new OS 6.5 ? 2. My mail does not show the attachments, how to bring those on ?


Hi, Go to xda-developers.com and then go to forum then look for blackstone its the code name for the kaiser HTC tytn II and then into rom and then find amongst the threads that have been posted hope this helps =) =)

Jul 18, 2009 | HTC TyTN II Smartphone

1 Answer

Unable to open certain attachments with Yahoo Email


sounds like its an issue with the site/program your using to check your email

if software try re-installing it or checking security settings (allow attachments)

Mar 12, 2009 | Computers & Internet

1 Answer

I have an HTC Touchpro and when I receive a message (sms) I am unable to view/see the attachments I only see a small icon and cannot view the photo attached at all?


Hi,it could be that you're receiving EMS which is not supported. HTC TPro supports SMS,MMS,EMAIL.IM.
Rate me if helped. Thanks.

Feb 19, 2009 | HTC Touch Pro Smartphone

1 Answer

Unable to receive emails from certain contacts


I'm assuming that "send" should be "receive" because you most definitely can send attachments from a Hotmail account, no matter what type, as we'll see in a second.
There are two solutions, neither of them pretty:
  1. Have the sender send the attachment again, with a different name, or as a compressed file. ".zip" files are fine. ".exe" files are not. So if your sender creates a .zip archive of the .exe file that he's trying to send you, that you can save, and then decompress back into it's original form and name.
    Heck, just renaming the file is enough. Have the sender rename the .exe file into a .txt file and send that as an attachment. You'll be able to download it, and then rename it back to a .exe.
  2. Forward the attachment to a non-Hotmail account. Hotmail doesn't mention this approach, but sure enough, even though you can't open the unsupported attachments, you can forward them to a different account on a different service. If that service allows you to open the attachment, you've got it.
Hotmail's goal here is, obviously, to make it difficult to open malware in attachments by accident. You have to take steps of some sort; you have to think about it.
If you go through those steps, and you still get infected? Well, it was your own doing.

Nov 23, 2008 | Microsoft Windows Live Messanger

2 Answers

Unable to open e-mail attachment


Open Files with .MSG File Extension Do you want to open a message with the Outlook .MSG file extension? The Encryptomatic MSG File Viewer makes it easy access Outlook MAPI message files (.msg files) created in Outlook 2000/XP/2003.
MSG Viewer reads .msg files encoded in western characters. It will display the text contents of the .msg file on your monitor. You can also print the message, save it to a text file, and extract file attachments.

Easy to Use Encryptomatic's Outlook .MSG Viewer is simple to use. It may be optionally installed as the default .msg file handler. This enables you to display a .msg file by simply double clicking it.
Extracts File Attachments from Outlook .MSG Message Files
Users can extract and save to disk any file attachments that were included in the Outlook .msg file, a useful feature not found in other viewers of this price class. To extract email attachments, just double click on the file attachment and save it to a directory.


viewer-screen.jpg What it Doesn't Do
The MSG Viewer is designed to give you quick access to an .msg file's text contents, file attachments and header information. It does not render colors, formatting or graphics, and it is not a full featured substitute for Outlook. With an RTF message with colored text and font formatting, the text will appear in black and white and the paragraph formatting will be lost (as in the message above). MSG Viewer displays only Western characters.

Feb 26, 2008 | HP Pavilion dv6000z Notebook

Not finding what you are looking for?
HTC TyTN Smartphone Logo

Related Topics:

53 people viewed this question

Ask a Question

Usually answered in minutes!

Top HTC Computers & Internet Experts

Justin
Justin

Level 3 Expert

2072 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18355 Answers

Tom Chichester

Level 3 Expert

28948 Answers

Are you a HTC Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...