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The delete function stopped working on outlook express

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  • First, have you made sure that you are current with Windows Update patches and fixes? There are a bunch of nasty bugs in Outlook Express that can leave you open to attacks from specially formatted emails -- with or without attachments. Some viruses can be activated and spread to others just by viewing a message in the preview pane, but ONLY if you are using an old, unpatched version of Outlook.

  • Next, is your anti-virus protection up to date? If your service has expired, renew it ASAP. Or check with your ISP to see if they offer any free anti-virus software.

  • Try turning off the preview pane in Outlook (use View / Layout and UNcheck Show Preview Pane). Then right-click the offending message and select Delete.

  • Some users report success with pressing the Shift and Delete keys after highlighting the message. Note: This technique will delete the message without sending it to the Deleted Items folder.

  • Finally, it's possible that the undelete-able email does not contain any harmful content, but attempting to open it triggers a flaw in your anti-virus scanner. If you are certain that the email is a harmless message from a known person (and they are using anti-virus software), you could try suspending your anti-virus program, then attempt to delete the message.
  • Posted on Dec 04, 2008

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    Can't delete anything from Outlook Express


    try to highlight the email you want to delete and press shift+delete this will permanently delete the email.

    If this solution works that means your trash folder is already corrupted.

    You might want to use different email client like Eudora, MS Office Outlook, Thunderbird.

    May 27, 2009 | Dell Computers & Internet

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    My delete button stopped deleting emails in Outlook Express


    You may have maxed out your storage. Try moving the deleted messages to a new folder if working with Outlook Express you can save the messages. Moving messages to Trash still counts toward your storage. If using Web mail, download and save the messages to a folder. Once done, you can safely delete these messages, freeing up your server for more traffic.

    May 05, 2009 | HP Pavilion Media Center TV m7680n PC PC...

    1 Answer

    Can't delete email in Outlook Express


    What OS are you on, XP or vista?
    What version of Outlook Express?
    Can you still connect to the internet with a browser?
    It sounds like you might have a corrupted user profile.
    Please work through this article to troubleshoot this error...

    I hope this information allows you to resolve this issue. If you need further assistance, please post back with a comment to this thread.
    If I've managed to answer your question or solve a problem, please take just a moment to rate this post....thanks!



    Apr 20, 2009 | Computers & Internet

    1 Answer

    Outlook express 6.0 outbox problems


    This is a common problem with outlook express. The files have become too large for outlook express. I recommend blowing out all the emails. Try first empty the deleted items. If it will not delete. You need to find the folder associated with this identity. That would be in C drive then documents and settings then your username then application data (hidden folder) then identities. There will be a folder with a crazy name of numbers and letters. Go into this folder and you will see your inbox folder and outbox, sent box etc. Delete the folders that you dont have important emails in and this will dump that whole box. Make sure outlook express is closed when you do this. When you reopen outlook express it will recreate these folders empty. If you have any questions please feel free to contact me.

    Jan 19, 2009 | HP Pavilion Media Center TV m7680n PC PC...

    1 Answer

    I use Windows XP and Outlook Express for my e-mail. Somehow I loaded plain Outlook which will not allow me to use my scanner to scan & e-mail pages, and also when I try to e-mail some articles off of the...


    Start Outlook Express, click on the "tools" heading at the top of the screen, click on "options" in the drop down pane, select the "general" tab, at the bottom of the pane select "make default" this will make the default mail handler Outlook Express, no need to uninstall the other one.
    compdoctor2005@btinternet.com

    Dec 27, 2008 | Computers & Internet

    1 Answer

    I have outlook Express 6, when I try to delete any messages in the in box it will not let me. I hit delete and it will not delete. When I try to move it to a folder it says error occured. I need to...


    Try removing Outlook Express and reinstalling it. Go to control panel, select add remove programs, then add remove windows components. Uncheck the Outlook Express box and restart. The system once rebooted will boot wwithout outlook express. Then go back and recheck the box, reboot and this will reinstall outlook express. That should fix the problem.

    Make note that unless you backup your email you are going to lose all emails you do not back up so I recommend a backup first.

    Let me know how it works out.

    Nov 13, 2008 | Computers & Internet

    1 Answer

    Can't delete in outlook express


    What Cant u delete in Outlook Express ?

    Aug 01, 2008 | Computers & Internet

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