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try these suggestions change the needle
Correct needle insertion is mandatory for proper use of your sewing machine.
Raise the needle bar to the highest point, then loosen the needle clamp screw to remove the old needle.
Place the new needle in the needle clamp with the flat side of the needle facing the back, (round needle, the groove in the needle should face away from the shaft).
Push the needle all the way up as far as it will go. Then tighten the needle clamp screw.
try rethreading the machine top & bobbin make sure the bobbin is not warped make sure the bobbin is wound correctly & inserted correctly in the bobbin case if none of these suggestions help,, then you might think about having the machine checked to see if there is something wrong inside the machine
Are you certain that the needle is in correctly? If it opens at the front the flat side of the needle should be facing the back. If it opens on the left hand side then the flat part of the needle should be facing into the body of the machine. If top and bottom are threaded correctly and the needle is in properly and fully in position it should pick up. If it doesnt then you "could" have a timing fault.
Sounds like the bottom tension is to slack.
Look at the side of your bobbin case, when you thread the bobbin thread part of the route it runs is under a flat leaf spring. There is usually 2 very small scews on this leaf spring one screw holds the spring onto the casing and will be tight. The other is the tension adjuster screw, turn this screw clockwise half a turn at a time. After each half turn pull the bobbin thread until slight resistance is felt. Then try sewing if bunching/tangles still occur more tension is required, this is trial and error until the tension is corrert.
If you want a new manual try this website if your machine is not listed email them and they will try to help. www.sewusa.com