Whenever I replace the toner cartridge, within a short time - two hours - a low toner message appears, yet the cartridge is nearly full. The settings for the fax are to stop when the toner registers empty. But because it is registering empty well before it actually is empty, I am using way too many cartridges. My supplier thinks it might be a bad toner sensor, but seemed to think I could change the setting to allow the fax machine to continue to receive even after the sensor said it was empty. We would just have to watch to see if the received faxes were getting fainter.
Is there a way to change the settings to allow the fax to continue to operate after the sensor says the toner is out and manually monitor it.
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Re: low toner message
Sounds like you have a bent toner sensor. turn the machine off and take the toner out and place on the side
what you could try to do is grab a piece of paper fold it in 4 like so __ __ |__|__| __ |__|__| then rip one piece like so |__|
then rip one piece off and fold that 5 times over it self.
look into where the toner goes in the middle you will see a silver bracket with a black round piece of plastic on the top left conner you need to put that piece of paper under that coner where the black circle is and turn the machine back on then put the toner in.
if this does not work you need a tech to look at it
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this is a appear when replace new toner
some time machine didnt recognize toner.
display ready tech
press menu &left arrow key display new cartridge enter twice.
and restart machine error message is over
Hi, Toner Low message appears on the printer display screen when the toner cartridge is exhausted and there is no more toner powder left in the cartridge. At this point, you need to replace the toner cartridge in order to print. It is recommended that you buy an original toner cartridge to replace it because original cartridge will give you better results
Hope it helps! Good Luck! Thanks for using Fixya! CreativeTECH
To check the toner level, there is a little clear window on each cartridge you can use for this purpose. Hold the cartridge vertically. If you see toner in the window, it is more than half full (or less than half empty, ha!). If not, slowly tilt the cartridge toward the side with the window. Essentially, how far you tilt it before you see toner determines how far below half full it is. If you pass a 45 degree angle before the toner appears in the window, it is nearing empty and must be replaced or refilled (yes, refilling is an option).
If you do have to replace or refill, don't forget to empty the waste toner bottle (responsibly, of course). By the time you run low on toner in one of your cartridges, the waste toner bottle will likely be nearing capacity.
The most likely problem is not with the drum unit but rather with the developer unit and there is a leakage current within the unit causing the 'ghosting' on the printed images.
I would suggest that you replace the developer unit within the system. It is quite possible that the waste toner blade is contaminated with debris from using non-OEM toner within the unit. Therefore leaving residual toner particles on the surface of the drum.
Try this solution and see if that corrects your problem. This solution can be applied to virtually any laser printer, copier or MFP device in the industry. The problem is nearly 99% of the time related to CHEAP toner cartridges that are refilled or refurbished and the company doing the work does NOT replace the cleaning blades within the units, and they use a generic polyester-resin toner that does not conform to manufacturer standards.
I worked as a Design Engineer for Kyocera-Mita America for nearly 6 years and have seen this problem many times in the industry. The price you save on using recycled cartridges ends up costing you more when you have to replace a developer or drum unit.
The only reason why your unit stops printin faxes is because the toner cartridge is nearly empty. Th e unit will then try to conserve the remaining toner for printing and copying. Follow this steps to program the unit to print all faxes, even with toner low:
When the toner cartridge is nearly empty, the machine shows
the “[Toner Empty]” message and continues printing except
incoming faxes. In this case, incoming faxes are saved in
However, you can set the machine to print incoming faxes, even
though print quality is not optimal.
1 Press Menu until “Machine Setup” appears on the display.
2 Press the scroll button ( or ) until “Ignore Toner”
appears on the bottom line and press Enter.
3 Press the Scroll button ( or ) to select “On” or “Off”.
Select “On” to ignore the [Toner Empty] message.
Select “Off” to stop printing incoming faxes when the
message appears. This is the default setting.
4 Press Enter to save the selection.
5 To return to Standby mode, press Stop/Clear.
I first used the electrical tape trick and that worked for a while.
Then got the toner low message again. I then tried the *00 trick, which works as
1. lift lid and open front cover 2. press clear/back.
"Replace Drum?" will appear on the screen. 3. Press "*00" it will then read
accepted and the toner low error (End of Toner Life) should go away. 4. close
it all up and your done.
I had the same problem and found that one of the toner cartridges must have not been seated properly. I removed the black toner cartridge and re-fitted it. The printer now works fine again with no errors. 17H is a code relating to a fault in the rotation ......... possibly one or more toner cartridges need checking. Use the menu on the printer to turn it to the appropriate position (i.e. engine menu then select replacement of whichever toner you are checking).
Hope this fixes your as well.