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USB hub port

Trying to charge mp3 player and get power surge on hub port. I can reset it by clicking on the icon but as soon as I plug it back in, I get same warning. Any suggestions?
Thanks

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  • fishman25401 Dec 04, 2008

    No dirt and everything looks good. Are there other things to try? Can't get the software to download.

  • fishman25401 Dec 04, 2008

    Not sure how to do that. I'm not good with computers, but can do it with guidance.

  • fishman25401 Dec 08, 2008

    No. Had the same problem one time before but was able to get it to work, but I can't this time. Has to be something simple that I am missing.

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  • Master
  • 6,966 Answers

Hi and welcome to FixYa,

Sounds like a hardware problem, most likely a partial short or conductive dirt or corrosion of the USB connector of the MP3 player. Since there are only 4 terminals, 1 side is for the ground, the opposite for +5VDC and the two at the middle are for data, it would be possible to check for continuity using a DVM or VOM and determine if the +5 terminal is shorted to the GND. Alternately, you can try to clean and scrape the pins.

Just a start, do postback how things turned up or should you need additional information. Good luck and Thank you for using FixYa.

Posted on Dec 04, 2008

  • Louie  Role
    Louie Role Dec 04, 2008

    Hi again,

    I understand you tried the alternate, clean, but no joy. Have you tried the primary proposal, continuity test on the 4 terminals?

    Cheers.


  • Louie  Role
    Louie Role Dec 05, 2008

    Do you have access to a continuity tester (VOM or DVM)?

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Cause 1 If this error occurs while using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.
You need to complete the following steps:
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You need to complete the following steps:
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Cause 1:
This might occurs while using the application loader tool to install BlackBerry Device Software, existing applications on the BlackBerry smartphone are erased, and new applications are not loaded.

To resolve this error you need to complete the following steps:
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  2. If your BlackBerry smartphone is connected to a laptop computer in a docking station, disconnect the laptop computer from the docking station and connect the BlackBerry smartphone directly to the laptop computer.
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Cause 2
This might occurs while all data and applications are removed when an incorrect password is typed ten times into the BlackBerry smartphone.

To resolve this error you need to complete the following steps:
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Cause 3:
This might occurs while the Power Management feature on the computer turns off the USB ports.
To resolve this error you need to complete the following steps:
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  2. In the Control Panel, double-click the System icon. The System Properties window opens.
  3. Click the Hardware tab of the System Properties, and click Device Manager.
  4. In the Device Manager, double-click Universal Serial Bus Controllers.
  5. Right-click the first USB root hub, and click Properties.
  6. In the Properties window, click the Power Management tab.
  7. Clear the Allow the computer to turn off this device to save power check box.
  8. Repeat steps 5 to 7 for all other USB root hubs.
  9. Restart your computer.
Cause 4:
This might occurs while the BlackBerry smartphone is connected to a laptop computer using a docking station.

To resolve this error you need to complete the following steps:
  1. Disconnect the docking station from the laptop computer and connect the BlackBerry smartphone directly to the laptop computer using a USB cable.
  2. Re-install the BlackBerry Device Software using the application loader tool.
I Hope it helped you.
Thank you for using ' Fixya ' and have a nice day!!

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