Question about Microwave Ovens
Gexl1800 over the stove just quit working. i checked two fuses and i got a short on both. can you help
GE Profile Microwave JES2251SJ02 - Only 13 months old, unit completely dead. Stopped working while heating cup of water. No power failure and outlet is fine. No lights, no keypad response!!!
It sounds like the magnetron overheated and opened the thermal fuse on the magnetron.
This can be caused when the internal cooling fan is not running or by a magnetron that is failing.
When I say internal cooling fan, I do not mean the hood vent exhaust fan which you can turn on and off manually.
I'm instead talking about the internal fan which comes on automatically whenever you microwave.
It is vital that the cooling fan runs, or the magnetron will be destroyed.
There should be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.
At our Web site, we have a video available showing how to remove a typical over the range control panel assembly in under 5 minutes.
You can also find helpful exploded view diagrams and order parts by entering your full model number here.
The magnetron will have a 5 to 9 year warranty. Your manual will tell you that.
You can download GE owner's manuals and installation instructions here.
If needed, GE may send you a replacement magnetron. GE Customer Service is here.
We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.
Posted on Dec 08, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
Tips for a great answer:
Feb 21, 2015 | GE Microwave Ovens
Jun 04, 2014 | GE Spacemaker JVM1640SJ Microwave Oven
Aug 07, 2010 | GE Spacemaker JVM1640SJ Microwave Oven
Jan 10, 2010 | Emerson Microwave Ovens
Nov 09, 2009 | GE PVM2070SMSS Microwave Oven
Dec 16, 2008 | GE JES1344SK Microwave Oven
Nov 01, 2008 | Whirlpool GH8155XM Microwave Oven
Apr 22, 2008 | GE Spacemaker JVM1640SJ Microwave Oven
Jul 25, 2007 | GE JVM2070 Microwave Oven
470 people viewed this question
Usually answered in minutes!
Step 2: Please assign your manual to a product: