How do I clear the missed calls message? There are a number of calls where no message is left and so there is nothing to erase and the calls keep adding up making it difficult to know whether there is a new missed call. I have the four hand set model -- 1034
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You apparently have unheard messages on the voicemail system provided by your telephone company. This system records messages when someone calls while you're already on the phone. Please contact your telephone company for instructions on accessing their voicemail system.
If there were no messages, then the light would be off. A simple concept.
Messages can be left from someone dialing your number and pressing either MESSAGE or dialing 4 after the number. Call someone inside and try it.
Now, on your own phone, press MESSAGE and look at the display. It will tell you where the message came from and the 3rd soft key under the display will say CLEAR. Press it and keep doing that until you have no messages left.
more than likely someone in your office left the message rather than the voice mail. to clear it press the call soft key below the screen. the screen should display who left the message with two of the soft keys labeled call and erase. press the erase soft key. it's possible the the person/s theat left the message left multiple messages. in that case repeat the procedure til all messages are canceled
A: The envelope means that you have received unanswered
calls in the Caller ID Call Log. To remove the Envelope press the
"CALLER" button to review the missed call telephone numbers by scrolling
with the ARROW buttons
If there is no message and you just want to clear the light, press the message button on the bottom panel of the phone and then the button at the top under the display screen that lines up with "clear". That will turn off the message light.
If you pick up the handset and press the button it will call back whom ever left the message. (that extension you see.) If it is not the voice mail extension, it was just a request to have the receptionist call back. Doing so should clear the lamp.