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I have been in touch with HP support and explained my problem, given advice which unfortunately did not work and now find I cannot reply to their texts as the number is not recognised so I start over again. I bought A G60-100 Laptop PC on 1st December 2008 and have been unable to use E-mail on either Tiscali mail who is my server or windows mail. I have been in touch with Tiscali who narrowed it down to an HP PC problem. I am able to use the internet - just not E-mail. I followed all the instruction sent to me to try to correct the problem and I am extremely disappointed in the fact that the laptop is not working as it should. Please advise - do I take it back to the seller i.e PC World? This is causing me great inconvenience. Ser No. 2CE84OCT4S FT291EA#ABU15042 Jeanne s

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Chk the drivers for the NIC and try to flash the bios and if you r using a router try on diffrent system or bypass the router and connect the modem directly to the laptop and try to Ping if nothing works try restoring the OS

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Samson Ved

Posted on Dec 04, 2008

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