Question about HP Printers & Copiers
Here are the steps that HP recommends.
If you make it the Service the product you will want to call HP and get it replaced under warranty.
Hope this helps
Posted on Dec 04, 2008
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Click on startà control panelàprinter and faxes.
Click on top left Add a printer option. This launches the Add Printer Wizard. Click next.
Select Local printer attached to this computer and uncheck automatic detect and install my plug an play printer option then click Next.
Now, Use the drop down arrow to select USB001 then click next.
Select the Manufacturer as HP from drop down list and select DeskJet 990c from printer drop down list. Click Next.
Verify the printer name and set the printer as default then click next.
Do not select print a test page option.
Click on Finish
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