Question about Brother IntelliFAX 4100 Laser Fax

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Will not allow printing from the bottom internal tray; it does pr

It does print if you stand at the machine and feed one sheet at a time into the front of the fax machine.

On the front screen states "check paper, reload paper".

What do I need to tell it to use the tray?

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SOUNDS LIKE YOU MAY HAVE A SENSOR THAT NEEDS TO BE RESEATED LIFT THE FRONT COVER AND LOOK INSIDE WHERE THE SENSOR ARE GOOD LUCK

Posted on Feb 07, 2009

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hth,
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Most faxes have a rubber separation pad which is designed to stop multi feeding. It is in the feed area.
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I just bought the 5860 and have this issue right out of the gates. I discovered that the back lid causes the paper jam when using the bottom tray while examing with a flash light during a print job. I dislodged the back plate/lid (same lid you remove to pull paper jam out) out about 10mm and fastened the lid loosely to the back with a piece of tape on each side. The paper from the bottom tray does not slam against the back of the printer any more, thus more freedom of movement and no jams. Just successfully printed an 80 page document. You shouldn't have to do this with a new printer but I got it so cheap with all the rebates that I'm going to keep it and live with this fix. To sum up, the problem is a design flaw where the removable back plate is snapped in too tightly and contacts the bottom tray paper roller (& paper) during a print cycle. To fix you need to clear the path by pulling the back lid out slightly and taping each side with scotch tape to 'suspend'the back plate out about 10mm.a5999d3.jpg

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