Question about DTK PRM-0031I Motherboard

2 Answers

Thomson DT!6300-16 has stopped working

When I switch on the DTI6300-16 (Top-Up TV box) the red LED flashes constantly and quickly.
I cannot change, (via the Remote Control) from analogue to digital on my (Panasonic 37" plasma) TV.
The DTI6300-16 has worked properly for the past 12 months.
Is the box broken or is a local solution posible?

Posted by on

  • 1 more comment 
  • KST2000 Dec 04, 2008

    I have logged this already but basically I have the same problem. Red light continually flashing. I would appreciate any feedback on how to get the system working again.

  • swanlee Dec 10, 2008

    my DT16300 has also stopped working from start of Dec. I can view the chanels but cannot record, pause live TV etc, and all my saved recordings have been removed "due to corruption?".

    any help / advice?

  • bazzer1956 Dec 10, 2008

    dti6300-25 - was working ok when i fell asleep - woke up to green LED on - but would not show any channels - removed mains supply and refitted - now all i get is flashing LED and nothing else - fan and hardrive seem to be running

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 1 Answer

Usually to fix most odd problems on the Thomson digi box you should do a hard disk format every couple of months, select menu, setup, help,
press green button on remote
this shows advanced menu, press blue button, warning should show,
press green button to proceed
takes about 2mins you lose all recorded programs

If the problem is the box stays at red, and won't switch on,
pull the mains plug wait a few secs then push and hold the the standby
button on the main box (not remote) then insert mains plug, as soon as the
red light flashes release the standby button and very quickly press
menu and OK in that order, don't hang about, it has to be done very quickly
I had to do it several times before I got it right, this loads a preloaded firmware
and the box will come alive again the box will upload new firmware in a couple of hours.

good luck from Ron.........

Posted on May 04, 2009

  • Level 1:

    An expert who has achieved level 1.

  • Contributor
  • 1 Answer

Have replaced the unit with a Humax PVR-9300T

Posted on Dec 10, 2008

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My Thomson TV 28WF401G is about 7 years old and has now started to automatically switch itself off after only a few minutes of being on. The red 'off' LED flashes several times, stops, flashes...


U have tools like a soldering Iron and roll of solders?Can u also do basic soldering works?Yes take the tv aparts and resolders the FBT-(flyback transformer) that the big block of plastic with a red wire with a black cap hook up to the tv CRT-(tv tube).Also the tv video board that the board that hook up to the tv CRT-(tv tube) tube neck hook on to this video board.Resolders that board too.70-80% will get the tv working again.

Aug 19, 2011 | Thomson 28VK25US TV

1 Answer

Thomson dti6300 remote control codes for a kenmark 22lvd00di tv!?


i have just got thonson dti6300 and i can not change channels i just can put up and down sound can some one help me

Mar 24, 2010 | Televison & Video

1 Answer

My Thomson DTI6300-16 is constantly freezing.


This is a problem that i had with my DTI6300-16 it is the main hv capacitor on the psu (22uf 400v) it tested about 18uf so i replaced it,it now is working without picture breakup.i hope this helps?

Aug 25, 2009 | Televison & Video

2 Answers

My thompson dtr box will not turn on now.it stays on an amber light and doesnt want to do anything else.1day it was fine,now its not.


Message taken from TopUpTV
Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
4.       Your box should then show the amber light with the green light flashing until the disk re-format has been completed which will take around 60 seconds. The box should return to a solid red light (standby) automatically. If after 2 minutes your box still does not display a solid red light, please repeat steps 1-4.
5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

May 06, 2009 | Televison & Video

2 Answers

Thomson DTI6300-16, The amber light constantly flashes, no red or amber lights appear! any help/advise would be welcome


Does your Thomson DTi6300 fail to power on normally and displays a solid amber light? During the past few days we have been made aware of an issue affecting a number of our customers with a Thomson DTi6300 box. Customers have been experiencing problems with their box failing to come out of standby mode and typically showing a constant amber light on the front panel.
 
This fault is due to a broadcast issue which  has led to a corrupt file being loaded onto the hard disk.
 
Only Thomson DTi6300 boxes have been affected. If you have been experiencing problems of this nature first of all try switching your box off at the wall and leave for twenty seconds. If this does not work, please try the following procedure.
  
Please note this will unfortunately cause recordings in your programme library to be lost which we?re very sorry about. You may have to try this procedure a few times in order to resolve the issue as it requires complete attention and precise timing.
 
1.       Disconnect the power supply from the unit by removing the power cable from the back of the box.
2.       Wait 20 seconds and then put the power cable back in while pressing the 'standby/power on' buttonrepeatedly on the front panel of the box.
3.       Release the standby button as soon as you see a light flash on the front of your box and thenimmediately press the arrow buttons on the front panel quickly and in the following sequence:  Up, Down, Left, Right (please note this is not the order the arrow buttons appear on the box).
4.       Your box should then show the amber light with the green light flashing until the disk re-format has been completed which will take around 60 seconds. The box should return to a solid red light (standby) automatically. If after 2 minutes your box still does not display a solid red light, please repeat steps 1-4.
5.       When you return to the TV GUIDE screen, you will now need to scan for channels to restore your Top Up TV channel logos. To do this, please select Option 4 (set-up) from the Main Menu, followed by option 1 (scan for channels).
6.       IMPORTANT: Once you have completed your channel scan, you will need to select option 5 from the Main Menu (Choose your channels) to re-select all those channel providers you would like Top Up TV to download shows from.
 
We?re really sorry if you have been affected by this issue and greatly regret any inconvenience this may have caused.

May 04, 2009 | Televison & Video

1 Answer

My thomson dti 6300 250gb free view box wont turn on


Emailed Topuptv and got this reply

Dear Sir/Madam,



Thank you for contacting Top Up TV.



Please note that we are currently aware of an issue affecting some Thomson DTi6300 boxes.

If your DTR will not come out of standby and is not responding to your remote control, please try the following procedures.


Step 1: Power cycle
First of all, remove the power to the box and wait 20 seconds before restoring power.
Wait while the box tries to restart and allow 2 -3 minutes for this to complete.
Try this at least twice.
If it doesn't go to the solid green light then proceed to the next step.


Step 2: Front Panel Reset

Note: This procedure will unfortunately cause you to lose all of the recordings that you have stored on the box. You will need to be able access the back of the DTR and the front panel buttons

1. Remove power to the unit by removing the power cable from the back of the DTR.
2. Wait 20 seconds and restore the power cable while holding in the standby/power on button on the front panel of the DTR.
3. Release the standby button immediately you see a light 'blip' on the DTR front display and then immediately press the following front panel arrow buttons in sequence Up>Down>Left>Right
4.The DTR will now show the Orange LED with the Green LED flashing until the format has been completed in about 60 seconds. The DTR will return to ON automatically.
5. If requested, perform a channel scan to complete the operation.


We apologise for any inconvenience caused. Our Customer Services department can also be contacted on 08444 159 159. However, please note that we are currently experiencing high call volumes and so may not be able to answer your call as quickly as we would like.

Kind Regards,
Richard

May 04, 2009 | Televison & Video

1 Answer

Flashing orange light on thomson dti6300 pvr


Please see this other thread. It looks like Thomson have sent out an update over the weekend to a lot of boxes, and suddenly they have all died !

http://www.howtomendit.com/answers.php?id=235651

I've written to BBC Watchdog...

Apr 21, 2009 | Televison & Video

1 Answer

Thomson DTI6300-25 connections


THOMSON DTI6300-25 my mother has one of these but the recorded programs jam so now she can't watch what shes recordered or record anything else (3rd replacement box to do this)

Aug 11, 2008 | Televison & Video

8 Answers

Thomson DTI6300-16 digital TV recorder frozen, red light on constantly, no resposnse to any commands. I think it needs a factory reset - how do I do this?


Try Resetting the box to its factory setting:
  • Menu > Setup > Help
  • Then press the Green Button (Even though it doesn't show as an option)
  • Then press the Red button for a full reset
Warning: You will lose all data on the Hard Disk!

I did this when mine wouldn't record anything and dumped all my pre-recorded programs.
Worked a treat.

Jul 20, 2008 | Televison & Video

Not finding what you are looking for?
Computers & Internet Logo

1,060 people viewed this question

Ask a Question

Usually answered in minutes!

Top DTK Computers & Internet Experts

Brian Sullivan
Brian Sullivan

Level 3 Expert

27725 Answers

kakima

Level 3 Expert

100340 Answers

David Payne
David Payne

Level 3 Expert

14160 Answers

Are you a DTK Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...