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I want to order recovery discs for hp notebook

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Here is a link to the hp site that can help you obtain a set of recovery disks
http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&cc=us&docname=c00810334&dlc=en#N485

There sometimes is a fee if the system is older.
Let me know if this works for you.
janfetzer@gmx.com

Posted on Dec 04, 2008

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1 Answer

Where is the reset button


If you mean how do you return to factory condition, press F11 just before it boots and follow the prompts.

Recovering your computer without recovery discs
Creating recovery discs (or USB storage device solution)
Ordering recovery discs from HP in the United States and Canada
Finding recovery discs from other Web sites
Contacting Support
HP recovery discs can be used to return a computer's software configuration to its original condition. HP provides a recovery solution on the hard drive, but it is still a good idea to keep recovery discs stored in a safe place in the event of a hard drive failure. Use the sections in this document to obtain a recovery solution that works best for you.
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NOTE:HP computers designed for commercial use, such as Workstations or Pro series, use "Operating System" or "HP Restore Plus" DVDs. To order these types of discs, go to the HP Replacement Part Store . Recovering your computer without recovery discs You may not need recovery discs to recover the software on your computer. HP provides a recovery solution on a separate area of the hard drive. If the hard drive is still functional, you can still perform an HP system recovery from the hard drive as long as the recovery information has not been destroyed or corrupted.
To do a software recovery from the hard drive, turn on the computer and repeatedly press the F11 key until "Windows is loading files..." displays on the screen. If your computer originally came with Windows XP or earlier, press F10 to enter recovery instead of F11.
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    Most likely your recovery partition is damaged. Log on to HP website and order the recovery discs. It should cost about $20.00.

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    How i can recover my hp pavillion dv4000 without using cd


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    I just purchased a Hp notebook dv2214us from an auction but everything was wiped clean off the hard drive due to California Law. I completed a self test off the Bios and everything passed. I just recently...


    did you go into the bios and change the boot order to boot to the cd rom first? Then it should boot to the disc. Otherwise you may want to use any xp/vista disc do the install dont insert a cd key then once windows boots up then put the disc in and try a recovery.
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    My pc is lock .my dauther try to many password


    Some times the CAPS Lock key may be on, so please make sure that the CAPS Lock key is off.

    If the issue still exists, I request you to perform the full system recovery using the recovery disks. To perform this full system recovery, you can use the recovery disks that you have created using the recovery partition.
    Use the recovery discs to restore the PC by following the steps below:
    1. Insert the recovery disc in the optical disc drive and start the computer.
    If the computer is running, insert the recovery disc and immediately click Start and select Restart to force the computer to start from the recovery disc.
    2. When prompted, Press any key to boot from CD or DVD, press any key on the keyboard.
    3. Allow the recovery disc to start and load the required files while the Microsoft loading screen is displayed. It may take several minutes to load the required files.
    4. When the HP Recovery Manager window displays, click Advanced options , System recovery , and then click Next to open the Recovery Manager.
    5. Follow the on-screen instructions and perform the required actions.
    NOTE: Do not interrupt the recovery process even though the computer may restart and the Windows desktop may display at various times.
    · When prompted, follow the on-screen instructions to Backup the user files.
    After performing the backup, when prompted, re-insert the recovery disc, and then click Next to continue the recovery process.
    · A status box is displayed to indicate the status of the recovery and the estimated time remaining.
    · If you used multiple discs when you created the personalized recovery discs, follow the prompts to remove the first disc and insert any requested discs.
    6. When prompted to Insert the Supplemental driver disc , take one of the following actions:
    · If you purchased a replacement recovery disc from HP, and it included a Supplemental driver disc, insert the disc and click OK or Next . The recovery program checks the supplemental disc and installs the specific needed files.
    After the Supplemental files are installed, a prompt is displayed to remove the Supplemental disc and insert the original recovery disc.
    · If you purchased a replacement recovery disc from HP, and it did not include a Supplemental driver disc, click Skip or Cancel . The recovery program will ignore the request and install the next file on the recovery disc.
    · If you created a personal recovery disc, press Next to continue.
    7. Continue following the on-screen instructions to complete the recovery process.
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    For detailed steps you can refer the provided web link:
    http://h10025.www1.hp.com/ewfrf/wc/document?lc=en&dlc=en&cc=us&docname=c00809678&product=18703
    NOTE: Clicking the above link may give an error indicating that it is invalid. If this occurs, copy the link and paste it on the address bar in your browser until the complete address is displayed in the Address box.
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    Phone number: 800-474-6836

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    HP and Compaq Notebook PCs are configured with a recovery manager or recovery media that enables you to repair or reinstall the original operating system. Depending on the model of the notebook PC, there may be a recovery CD or DVD included, or your model may have the Recovery Manager tool to create a personal recovery disc. You can also order a replacement recovery disc from HP.

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    Hi,

    According to what you have said, you might have created the Recovery disks after purchasing the notebook.Now you are trying to restore the notebook to factory settings, but they are not working.

    Even you have tried to F11 options to restore notebook using the Recovery partition of your notebook.

    Let me assist you in this regard.

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    To check that, you need to try to boot with any other OS CD. If the notebook is booting with other OS disks, then the issue is with the Recovery disks itself.

    Even F11 option is not working, you have to make sure that D: Recovery is not removed.

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    You can order them from the below link:

    http://h10025.www1.hp.com/ewfrf/wc/softwareList?os=228&lc=en&cc=us&dlc=en&product=500508

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    Go to the Software & Driver Downloads page .
    Enter the product number or model name for your computer into the field provided.
    Figure 1: Product name/number field
    7195023.gif
    Click the operating system link (the version of Windows that came with your computer).
    Figure 2: Example of operating system link
    f96d267.gif
    Find the Recovery Disc ordering section and click the link to start the ordering process.
    NOTE: Before trying to order, make sure that you have read the important "Read this..." information listed in this Recover Disc ordering section.
    Note: - If the link to order a recovery disc set is not available, there may not be any more sets available for purchase. HP cannot create recovery discs that contain a version of Windows that has been obsoleted by Microsoft, such as Windows 95, 98, and Me. Some recovery disc sets may have run out of stock and may not be available to order.
    Figure 3: Recovery disc ordering links
    7640107.gif
    Follow the directions from the "Read this...” article and from the ordering pages to complete the ordering process.
    NOTE: The ordering pages use a secure connection to protect your privacy.
    If you cannot create a recovery disc set and you cannot order a recovery disc set from HP, go to the next step.
    Step 3: Contact Support
    If you have tried the steps 1 and 2 and could not create or obtain a recovery disc set, contact HP Customer Care . HP Customer Care may be able to send out new discs or replace defective versions depending on your situation and availability.

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    2 Answers

    Computer virus ruined my tower, hp pavillion s7320n, prod. #:EP140AA. I need a recovery disk? Drivers disk? And a lot of technical help. Marco


    If you are not able to create a set of recovery discs, you may be able to order a set of replacement discs from HP. HP maintains a stock of replacement recovery discs for several years after the product has been released. However, because of licensing restrictions, HP is only able to provide these recovery discs for a limited time. If your computer is several years past its warranty period, HP may not be able to supply replacement discs for your computer. If this is the case, you can install a new operating system that meets the minimum system requirements of your computer, or, alternatively, upgrade your computer hardware. To find out if HP has recovery discs that you can order and to order them from HP, use the following steps:
    NOTE: The steps in this section apply to United States and Canada . For Europe, Middle East, and Africa please refer to the HP support document Europe, Middle East, and Africa - Statement on the Availability of the Recovery Software on CD . For other countries/regions, contact your local HP support center for information about obtaining recovery CDs.
    1. Go to the Software & Driver Downloads page .
    2. Enter the product number or model name for your computer into the field provided. Figure 1: Product name/number field c00772934.gif
    3. Click the operating system link (the version of Windows that came with your computer). Figure 2: Example of operating system link c00772003.gif
    4. Find the Recovery Disc ordering section and click the link to start the ordering process.
      NOTE: Before trying to order, make sure that you have read the important "Read this..." information listed in this Recover Disc ordering section.
      NOTE: If the link to order a recovery disc set is not available , there may not be any more sets available for purchase. HP cannot create recovery discs that contain a version of Windows that has been obsoleted by Microsoft, such as Windows 95, 98, and Me. Some recovery disc sets may have run out of stock and may not be available to order. Figure 3: Recovery disc ordering links c00772004.gif
    5. Follow the directions from the "Read this.." article and from the ordering pages to complete the ordering process.

      Thanks. Please take a moment to rate this as FixYa.
      Thank you.


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