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i have the same exact problem with mine i tried (Start -> Control Panel -> Sounds and Audio-> Then in the speaker settings box click advanced -> then click the drop down bar and click monitor speakers.) it didn't help for me but you might find it help full..
I spent hte whole day moving my girlfriend and the only thing I got out of it was a TV with no sound coming out of it. I turned the speakers "on" in the menu screen, then i used the speaker output of the tv to a stereo or a couple of cheap speakers. Or connect 1 speaker and set the tv to mono. Hopefully your tv has some form of audio out besides the built in speakers. Good Luck
Dont know if its the same model but Ive seen a few with a cold solder joint on a switching relay in the Vertical circuit do this.. (Be careful if its a CRT TV.. 27.5KV is common off the flyback transformer).. 27,500 Volts.. Good luck!