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Purchased HP model c5580 all-in-one printer Worked for a couple of days but then error message "Paper mismatch" Tried all solutions with no results. Took it to an authorized HP repair company who restored factory defaults, cleaned paper sensors but when I connected it to my computer the same problem occurrs. In addition, when I copy, the printer performs slowly and copy's only one-quarter of document. What do you suggest

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Try to scann a Document and printer shut down.

Posted on Apr 14, 2009


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Posted on Jan 02, 2017


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Lights flash and message appears "Turn off and on again." Have tried disconnecting the printer from the data cable and turning the power off and on. Have disconnected the power cable from the...

Please remove the cartridges from the printer. Take a dry lint free paper towel and gently wipe the contacts on the back of the cartridge (not the bottom from where ink is present). Wipe the contacts inside the printer (on cartridge carrier). Please snap the cartridges back into the cartridge carrier and please try to print a printer self test.

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I am trying to print invitations size 5.5 by 8.5 on my HP Puotosmart C5580 printer and I am having a problem. It keeps telling me that I have the incorrect paper. Would you please advise? Thanks

Go to HP Solution Center
Click Printer Settings
Click Printer Preferrences
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it

change paper type to plain paper

then got to Printers under control panel of your PC
right cick on the printer icon then choose printer properties
click printer preferences
got to features tab
Go to Paper Size
Look for the size of your media or
choosee Custom
Then type the width and length of the paper
then save it

then try printing again

you can also refer to the link below for additional info

'Paper Mismatch,' or 'Paper Size Mismatch' Error Message Displays When Printing in Microsoft Word

'Paper size mismatch' Message Displays on the HP Photosmart Printer

Hope I help you a bit.

You can also send me questions on my

personal email - christian4122@yahoo

Your's Truly,

Christian from HP

Mar 27, 2011 | HP Photosmart C5580 All-In-One InkJet...

1 Answer

I need to feed custom paper into my C5580. It is 8.75" x 5.75" inch cardstock for shower invitations. How do I set up to print on this paper? I keep getting the paper size mismatch error. ...

You'll need to change the paper size in the printer setup options. To do so, follow these steps:

  1. In the software application you're printing from, go to File menu and select "Print."
  2. Open the dialog box that will open the printer's properties, options, setup or preferences (name depends on the software used).
  3. Click the Features tab.
  4. Under Resizing Options in the Size drop-down list, select "More."
  5. Choose "custom paper size" to enter the dimensions of your card stock.
There are other options you may want to tweak to customize the print job for your paper type, resolution, orientation, &c., as well.

Good luck!

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I cannot get my HP 6500A Printer to print my Safeguard checks. I can print the checks on blank paper and then copy them onto my Safeguard checks, but I cannot print directly to the check. I can print to...

I had the same problem and a HP Tech finally found a solution and I hope it works for you...When you print, change your ink quality to "Draft". I tried EVERYTHING and could not believe this worked. Good luck.

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Unable to print from HP C5580, continues to say paper mismatch. Tried cleaning cartridges, bought new paper, talked with HP twice but no luck

Hello sir; Give a resetting to try it, just UNPLUG the power cord and wait fo a minute plug in again see what happen.

Feb 02, 2010 | HP Photosmart C5580 All-In-One InkJet...

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Paper micmatch error

use the HP ImageZone ...
go to printer settings
then go to the paper/quality tab..
in the first box...."print task quick sets"
choose the option named "default print settings"

select ok and close the Image Zone.

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How can I print envelopes on my HP C5180. I've had it over 2 years and have never been able to get it to print any size envelopes. I always get a 'paper mismatch' message. HP tech support has never...

I tried all of the suggestions on here and nothing worked. My envelopes are 5x7.3. So, I finally just put in 5x7 and lo and behold, even though there truly was a paper mismatch this time since that was NOT the size of the envelopes, they printed. I did have to move the text boxes some to make them print correctly. So, I guess the solution for my printer is to actually mismatch the size of the paper/envelope so that you will NOT get the "paper mismatch" error message. Will it work on other size envelopes? I have no clue. This is the first time I've ever been able to print an envelope at all with this printer that I've had 2 or 3 years.

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Get paper mismatch error.doesn't happen if I just copy,but has started giving paper mismatch everytime I try to copy from computer. I have tried everything suggested in tutorials. It doesn't copy if I just...

Clean the sensor on the right side bottom of the carriage assembly with a damp Q-tip. That sensor gets covered with ink and can't see the paper properly. You clean the underside that looks down at the paper as it passes thru...

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Paper mismatch error




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Can't Print Invitations

There is a workaround for this problem by tricking the printer.
The paper sensor, on my printer model hp4500 seems to only sense the paper at the beggining of the print job.
What I did to trick the printer to print on odd size paper is slide the paper adjuster to 8.5 and put a regular white sheet in. Then put your odd size paper under it. When you print your document set the number of copies to 2 and print. The printer is going to sense that the paper is correct, and start the job.
Here is the tricky part... once the first 8.5x11 sheet is almost all the way through quickly slide the paper adjuster over to match the size of your odd width paper. The printer should pick up the odd paper and print the second copy. Fool you printa! You should be able to do batches of odd paper size under the first 8.5X11. I hope this helps.

Mar 27, 2009 | HP Photosmart C5580 All-In-One InkJet...

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