Question about Samsung SyncMaster 240 T 24.1" Flat Panel LCD Monitor

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Monitor problem Screen problem: It was working fine,but suddenly the top part of the screen was alright, but the bottom was blank. I can't get to the start button, so I can try to get help. I don't know if that would help, because I'm not that knowledgeable. Can someone tell me what possibly is wrong and if it's fixable. Thank you Bob

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  • Robert Lapolla Feb 08, 2007

    Thanks for you response. I called and they informed me I'm out of warranty(which I knew)
    I guess I'm due for a new monitor.
    Thanks again for helping an old man out. I appreciate it.
    I'm glad I found this forum. You'll be hearing from me again, I'm sure.
    Bob

  • Robert Lapolla Feb 09, 2007

    I tried to post a new question, but I couldn;t find the correct page. Will someone in simple steps walk me through the steps to get to the post page.
    Thank you

  • Robert Lapolla Feb 09, 2007

    tomj23
    Thanks I really appreciate your help.I'm going to try abd post a new qustion.
    If you don't see any, you know I died trying.
    Thanks again.
    Bob

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Bob1927, This is typically caused by the actual LDC panel itself failing, not the electronics. It?s fixable but the panel is where a good part of the cost of the display comes from so it may not be economically repairable. I would call the manufacturer to see if your warranty is still active. Even if it is out of warranty you never know what will happen, especially if you're nice. Every once in a while I accidentally discover a little know repair/replacement program to cover a manufacturing defect. It doesn't hurt to call and let them make suggestions, they may even have a reasonably priced repair program Good luck and let us know how it turns out and as always please don?t forget to rate this posting.

Posted on Feb 08, 2007

  • tomj23 Feb 09, 2007

    Glad to help. The good news is LCD screens are even cheaper and better than when you bought your a few years ago.

  • tomj23 Feb 09, 2007

    Sure, I had a hard time figuring it out too. The site designers want everyone to navigate through the site to look for existing answers before posting new ones. So you have to go through a few menus to get where you want:

    Let?s say we have a Dell Dimension with a LCD monitor problem:
    -Go to the FixYa.com home page.
    -Find the blue bar at the top of the page where it says ?type your products manufacturer and model names
    -Enter ?Dell desktop? in the while field.
    -Click on the search button to the right.
    -That takes you to the Dell Dimension page and lists lots of different Dell components. Unfortunately in our case there isn?t anything close to LCD or even monitor (Now I understand why some of the questions have odd categories).
    -What I did then is add ?lcd monitor? to the search field in addition to ?dell dimension? I added earlier, and then click on the search button.
    -That takes us to a troubleshooting and support page which really list nothing that relates to my Dell LCD problem BUT on right hand side of the green bar there is a ?Post a new problem? link.
    -Click on that and you will get a problem entry screen.

    That seems rather painful to me, perhaps I?ll make another suggestion to the powers that be?..

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