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Hi My daughters laptop Acer aspire 5920 is giving her problems. After windows start up a blue screen appears stating " fatal error C000021a". She has ran windows repairs as that pops up but a box appears saying that it cannot fix it and then the laptop turns off. Is there anything she can do?

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Pleas run this command from command prompt

go to run and type cmd then enter

type this chkdsk/r/f/v

press y when prompt for scan will on windows restart your

After restart leave the system idle to complete the scan

I hope this will solve your problem

Posted on Dec 04, 2008

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