Question about Kenmore 63352 / 63359 1100 Watts Microwave Oven

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Nothing works on my microwave

One minute my Kenmore microwave worked fine and then a few minutes later, nothing whatsoever worked--the clock was out, none of the buttons worked, there was no light inside. I can open the door, but that's it. The micro. is only 3 years old and was in excellent condition--clean as a whistle. It just suddenly died. Naturally, it's out of warranty. I've tried plugging other things into the same electrical outlet and they work fine. I moved the micro. to a new outlet that I know works and still nothing. Sears wants $30 just to diagnose the problem and I'd have to take it in and pick it up at some distance from where I live (or else they charge $70 to come to the house--exactly what the micro. cost on sale). It seems like it would only take one simple thing to fix it, but I'm wary of opening it up myself--I've read that one has to "discharge the capacitor" and I am an amateur afraid of electrocution! Based on some research, I wonder if it'ss an internal fuse. But I'I hate to get rid of such a "young" microwave--adding to e-waste. My previous Quasar microwave lasted about 12 years. Any ideas? Is it worth fixing or should I just buy a new one for $50-120 dollars (depending on size, etc.)? I'm pretty sure I don't want to buy another Kenmore after this one gave out so soon.

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Re: Nothing works on my microwave

When they're totally dead, I would first suspect the internal fuse or the magnetron thermal cutout / thermostat. Most of the time there's a problem that caused the fuse or thermal cutout to blow, but sometimes just replacing that part will fix it. If you or a friend decide to work on it, we have *critical* safety and disassembly info at our site, which is linked at our listing here on FixYa: You can find helpful exploded view diagrams and order parts by entering your base model number (without the suffix) here: or likely much cheaper prices here Be safe!

Posted on Feb 07, 2007

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