Question about Motorola Mobility RAZR V3

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Outer screen not working

My phones outer screen doesnt work when the phone is closed or open but Ithink it still looks on even though its black how do i fix it???????????

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Re: outer screen not working

You will probably have to open up your phone and check the connection with the wires that go to your screen and see if their jared lose. Sorry but I don't know how to seperate it. But this is only if you dropped it and have insurance.

Posted on Feb 08, 2007

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If you look very closely (check in different lighting conditions), do you see anything on the outer screen at all? You probably won't be able to fix this yourself, but you might be able to determine if something is loose. Press a button on the phone, which would normally make the outer screen light up. Hold the phone firmly in one hand and smack it into your other, outstretched hand at different angles (i.e. smack the right side, left side, top, etc. several times). If the screen comes back on even for a moment, then something is just loose, and the repair shouldn't be costly. If you can see a faint image on the screen in some lighting condition, but smacking the phone doesn't help, then the problem is the backlight and you will probably need a new screen. If you can't see anything on the screen at all, and smacking doesn't help, then the problem is unknown
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