Question about Sansui VRDVD4005 DVD Player/VCR

3 Answers

DVD recording or playing.

I am unable to format a new disc or even play any prerecorded dvd. I receive error code "Incorrect Disc C104". I was able to record the last time I used it. I have moved the unit just prior to this time to use it. Now I get that message no matter what disc I put in.

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  • 5 more comments 
  • Tim Roache Dec 16, 2007

    unit tells me incorrect disc no mater what disc i put in, both prerecorded and recorable

  • Anonymous Dec 31, 2007

    Recorder will not read any disc. It was working for a while then stopped reading any disc.

  • gerrytwa Oct 11, 2008

    My dvd played fine for 2 years and I tried to record a tv program for the first time 2 weeks ago without sucess and ever since I have not been able to use the dvd prtion of this unit. It says unrecognizable disc code c104. What can I do to make unit work as before?

  • gerrytwa Oct 11, 2008

    My dvd played fine for 2 years and I tried to record a tv program for the first time 2 weeks ago without sucess and ever since I have not been able to use the dvd prtion of this unit. It says unrecognizable disc code c104. What can I do to make unit work as before?

  • Anonymous Nov 08, 2008

    dvd will not play any disc even one that it had reorded sometime back.

  • jplatt Dec 16, 2008

    I have a Sansui VRDVD4005 VHS/DVD combo unit that I am using to copy home movies from VHS to DVD-R disc. I have only used it about 1 dozen times and it worked fine. It has not been used for last 6-8 months and now will not initialize/format the DVD-R disc.

    Per the manual, I use the remote control to access (here is the entire path)". " Set Up button >>> System Set Up >>> Disc Set Up >>> Reformat As DVD Video - Proceed".

    The problem is the last step. I cannot move the cursor up to the "Reformat As DVD Video - Proceed" selection. It is stuck on "Video" which is the middle selection and will not move up or down.

    This is also the screen to be selected at the end of the dubbing to "Finalize" the disc. I expect if I can't "Reformat As DVD Video - Proceed" at the beginning, I won't be able to finalize at the end.

    I tried unplugging the unit for 30 minutes, and also put new batteries in the remote.

    Does anyone have a solution?

    Does anyone know of a contact website or customer service email for Sansui ?

  • Anonymous Apr 27, 2009

    Same C104 problem as the people above.

    Sometimes it won't complete the disc formatting. Other times it won't playback a pre-recorded DVD. It says the disc was formatted incorrectly - these are new, out of the package, right from the store DVD's.

    Thanks for any help anyone can give me!



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Where can you find the 1-2X DVD, I have only been able to find 1-4X and none of these work.

Posted on Oct 16, 2008

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I have the same problem. Receive error message C104. What do I do now?

Posted on Apr 11, 2009

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You will need to purchase a DVD that is 1-2X. Only way I could get mine to work?

Posted on Jul 15, 2007

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