Question about HP Photosmart C5180 All-In-One InkJet Printer

4 Answers

Ink System Failure HP C5180

I have an HP photosmart C5180. After replacing a cartridge, which I have done many times before, Ink system failure with error code 0xc18a0501appears on my screen. Tried several solution with no luck.

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  • 6 more comments 
  • AnAlphaMan Jan 28, 2009

    My C5810, after change ink cartrides now give me an ink system failure message of OXC18a0007...

    Help,
    James

  • regambino01 Feb 06, 2009

    marca error ox18a0207 fallo de sistema de tinta

  • jopo1 Feb 10, 2009

    Ink system has failed. Unable to print.

    Error:0xc18a0501

    Have tried everything what is the solution?



    Please help Guru!

  • Anonymous Feb 24, 2009

    HP photosmart C5180. After replacing a cartridge, which I
    have done many times before, Ink system failure with error code
    0xc18a0406 appears on my screen. Tried several solution what is the solution?

    .

  • dopgohmh Feb 24, 2009

    My HP photosmart C5180. After replacing a cartridge, which I
    have done many times before, Ink system failure with error code
    0xc18a0406 appears on my screen. Tried several solution with not workat all.
    MH.Goh


  • c_pfister Apr 07, 2009

    xxx

  • JOHNBOWEN May 11, 2010

    THANKS I NEED THE CODES PLEASE WILL NOT CLEAR THE CODE 0XC18A0207 ANY HELP WILL BE APPRECIATED WILL LET YOU KNOW HOW IT TURNS OUT THANKS

  • JOHNBOWEN May 11, 2010

    HOW DO YOU RESET THE CODE FOR HP C5180 OXC18A0207 HAVE ALREADY CHANGED INK CARTRIDGES TWICE WITH NO LUCK THANKS IF YOU CAN HELP

×

4 Answers

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-------solution 1---------
HP C5180
Hidden tech menu For resetting and repair, FIX UIAUX
Fixes error 0xc18a0507 error ink system fail
press <left arrow> then press <setup> button together
then press <ok>once support R0631m comes on screen

right arrow 2 times to the System configuration menu
then <ok>
then <ok> to select and ok to confirm reset error.
then <cancel> to escape ( all of witch are onscreen instructions.)
presto restart and no further error
http://www.thecomshack.com/hpc7180.htm
------------- solution 2 ----------------------------------
HP C5180 All-In-One Printer HARD RESET:
Hold down HELP + OK button and unplug printer
Hold down HELP + OK button again as you plug the printer back in.
Then power it on, if it doesn’t power on automatically.
Be Safe: keep holding the buttons until the printer turns itself off. (It took mine less than a minute.)
Now you can release the buttons and simply power it back on.
I got an error message about “improper shut down” since I unplugged it w/out powering down. After I clicked “OK” the printer was just fine and didn’t mind anymore. And now I can print.

Posted on Sep 21, 2009

  • Jackie Maldonado Mar 21, 2012

    It doesn't have the redeye, but photo fix works in the placement of the red eye button. Try that instead and it will work.

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This type of error message is related both with the printer and the ink cartridge. You may need to change your ink cartridge that you have purchased. Or you can reset the printer. I will give you instructions on how to make a reset on the printer if changing the ink cartridge will not resolve the problem

Posted on Dec 04, 2008

  • 5 more comments 
  • Mark Lou Surmeon
    Mark Lou Surmeon Mar 06, 2009

    resetting the printer:
    1. press and hold print photos and red eye removal
    1.a. it would say enter special key combo
    2.press print photos - red eye removal - print photos
    2.a. it would give "menus"
    2.b. press the arrow key and look for reset menus and press ok
    2.c. you can select the semi-full nvram reset or anything like that and press ok
    The printer should turn off by itself.
    Turn the printer back on and try to check if its working ok or not. if it is still having the problem then call HP and ask for a replacement printer if its still a new one. But I would suggest return it to the retailer because most of the times HP will send you refurbish printers.


  • Tonerman888 Aug 06, 2010

    This solution MIGHT be helpful if the C5180 actually had a red eye removal button.

  • Tonerman888 Aug 06, 2010

    This solution MIGHT be helpful if the C5180 actually had a red eye removal button.

  • Tonerman888 Aug 06, 2010

    This solution MIGHT be helpful if the C5180 actually had a red eye removal button.

  • Tonerman888 Aug 06, 2010

    This solution MIGHT be helpful if the C5180 actually had a red eye removal button.

  • Tonerman888 Aug 06, 2010

    This solution MIGHT be helpful if the C5180 actually had a red eye removal button.

  • Jackie Maldonado Mar 21, 2012

    It doesn't have the red eye removal button, but it does have the photo fix button. Use that in the place of the red eye removal and it should work

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  • 307 Answers

The permanent PRINTHEAD may be electrically damaged (unfortunately it is not replaceable; you can verify this by performing the following):
To bypass INK SYSTEM FAILURE message please see the HP Printer Diagnostics Tests file (pdf) for instructions: http://inkjet411.com/?page_id=1813
Verify the permanent built-in PRINTHEADs electrical performance inside this legacy printer model by running the TAP 43 diagnostic test (either one of the procedures below applies to all printers which use HP02 or HP363 ink cartridges): For additional HP02 support information, please visit our HP02 system support page which includes videos of everything mentioned below: http://inkjet411.com/?page_id=1372
A. HP02 ink-series printers with KEYPAD (i.e. keypad numbers 1-9)
Tap 43 PRINTHEAD Health Diagnostics:
Video Procedure: http://inkjet411.com/?page_id=2391
1. Press * and # keys simultaneously.
2. "Enter Special Key Combo" will be displayed.
3. Press 123 to display the 'Support/Service' menu.
4. At 'Support/Service' menu, click the Right Arrow 3 times until Special Reports menu is displayed.
5. Select Ok, then click Right Arrow 2 times until the 'print-mech button tap' menu is displayed.
6. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed. Use the Left Arrow if you need to decrease numerical count.
7. Select Ok. The test page prints.
8. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed and may need to be replaced (if part is still available). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
B. HP02 ink-series printer models that DO NOT HAVE a KEYPAD:
Internal Test Print:
1. Press the Menu button, press the Right Arrow button to select 'Tools', and then press 'OK'.
2. Press the Right Arrow button several times to select 'Print Test Page', and then press 'OK'. The test page prints.
Tap 43 PRINTHEAD Health Diagnostics - See Video Procedure: http://inkjet411.com/?page_id=2377
1. Turn ON the printer.
2. Press and Hold the "Print Photos" & "Red Eye Removal" buttons.
3. Release both buttons.
4. You will see a new screen that says, "Enter Special Key Combo"... The Key combo is: press and release in sequence the "Red Eye Removal", "Print Photos", and then "Red Eye Removal"
5. Scroll through the menu by pressing the right arrow button until the display says 'Special Reports'.
6. Select Ok, then press the arrow button until the 'print-mech button tap' menu is displayed.
7. Select Ok ('code = 0' will be displayed); click and hold Right Arrow until 'code = 43' is displayed.
8. Select Ok. The test page prints.
9. Check the 4th line at the top of the printed report; an electrically good/stable PRINTHEAD 'Pen Status' will state "Pen Status: Pen OK".........if any other message is displayed then the PRINTHEAD may have failed (unfortunately the PRINTHEAD is not replaceable). It is suggested to perform the 'Printer Reset' procedure below to first rule out printer firmware related problem.
For additional and advanced HP printer diagnostics, please visit: http://inkjet411.com/?page_id=1813
To help solve other HP02 ink-series printer/printing related issues please visit http://www.inkjet411.com

Posted on Jul 26, 2013

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Just FYI, HP will replace the printer with a refurbished model during the first year after purchase. The number to call HP support is 1-800-474-6836. They should send the new model with a shipping label, and you return the old printer in the same box. In my experience, if you have tried the power cycle and cleaning the copper contacts on the print cartridges, I would call HP.

Posted on Mar 30, 2009

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rockfixya
  • 679 Answers

SOURCE: Ink System Failure HP C5180

IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

Posted on Feb 03, 2009

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Error ink system failure on photosmart c5180


Hello,

The "ink system failure is a common error on HP printers, it is caused by air in the ink cartridges or ink feed tubes. YOu will need to do a ink purge routine to clear the error. We have several pages on our web site explaining what causes the problem and how to clear it. The link is: http://www.ccl-la.com/blog/index.php/category/printer-repair/hp-printer-repair/
This should get you up and printing in no time at all.

I hope this helps you, if so please rate our solution.

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There are N no of steps to be done so i am pasting the HP URL ,please follow it and u will get to some kind of solution in the end or u might have to replace the print head .

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01458034&cc=us&lc=en&dlc=en&product=3560280

All the Best

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Hello,

The "Ink System Failure" error is causes by air in the ink feed tubes. We have a step by step guide purging the air from the feed tubes posted on our web site. Go to our site at: www.ccl-la.com, click on the printer repair link and then the HP link. Follow the steps and you should be back printing in no time at all.

I hope this helps, If so please rate our solution.

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1 Answer

Ink System Failure HP C5180


IssueAn 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel. The printer cannot copy, receive faxes, or print. Solution
Press the On button to turn the printer off. 
Unplug the power cord from the back of the printer.
Remove all the ink cartridges.
Wait two minutes.
Plug the power cord into the back of the printer.
Press the On button to turn the printer on. 
Install the ink cartridges when prompted.
If the error code does not display, the issue is resolved.
If the 0xc18xxxxx or 0xc19xxxxx ink system error code displays on the front panel, service the printer.

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Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

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Ink system failures is a very serious problem on HP printer systems. If you have this problem you should be ready to replace your printer. However there are still troubleshooting steps that you can do to try to resolve this problem. try this Ink System Failure Trouble shooting guide.

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Ink system failure


The main thing to do is to ensure that you have it plugged directly into the wall for power. It sounds silly, I know, but humor me.

The other thing you can try, is replacing the cartridges or power module which unfortunately is not the most cost effective method of finding out your printer is no longer functional.

If those steps do not resolve it, you have a hardware issue that will need to be serviced.

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