Question about Dell 962 Photo All-In-One InkJet Printer

1 Answer

Print document w deleting status in que is frozen

Ive tried everything to erase/cancel print job but it remains frozen in que with deleting status. ??

Posted by on

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 1,049 Answers

This happens periodically, for me restarting the machine has always fixed the issue. If it didn't for you I would suggest removing and reinstalling the printer.

Posted on Dec 09, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Dell V715w all-in-one print job stuck in que


Hi,
Go to your search programs and files box in the start menu and type in services when you open services scroll down to Print Spoolers double click and you will see service status started hit the key that says stop after it stops hit OK to close it and reopen Print Spoolers and click open tab and then hit OK to close then close services box and you should be able to print again.
Good Luck

Aug 16, 2012 | Dell All-in-One Multifunctional (v715w)...

1 Answer

Today i was trying to print a document, but then when it came out of my printer, its not how i wanted it to be printed. So i pressed cancel on the printer itself. When i tried printing the document again,...


You must clear the que.

You should be able to download the print driver. Id try clearing the que first. do the three finger wave if necessary to find the process - terminate it - then reopen the que - see if the document is gone.

Unplug your printer - ower and signal ... go get a soda . when you get back plug the stuff back in ... remember - shut the stuff off first!

I hope this helps

a

Sep 23, 2009 | Printers & Copiers

2 Answers

My printer has a job waiting that I can't cancel. I've tried everything including turning off the printer to erase the memory, and completely restarting my computer. Nothing will delete this print job


your job is stuck in the printer que, to cancel this go to control panel, open printer and other, right click on the printer icon, delete the job in que (are you sure you want to delete, yes)..........and you are done

May 10, 2009 | Printers & Copiers

1 Answer

I attempted to print a 25 page document, with reverse pages. Only 9 pages printed. I cannot print anything now. and the message on the printer reads, DATA REMAINING. I have pushed every button...


It seems the printer buffer memory has overflowed. Cancel the print from the print Que and switch off the printer. Give your PC a reboot too. Now switch on the printer and make sure that there is no document in the print Que. If its still there, disconnect the printer and delete the pending job, i.e. print Que. After the printer shows it ready for printing do not release the entire document for printing at one go. Breakup the print job in 3 parts and for each part manually enter the page numbers and then give the print command. Repeat this till the entire lot is over..........................sodeep

Apr 14, 2009 | Brother Printers & Copiers

2 Answers

Can't print because document won't delete


You need to restart the print spooler service. Go to control panel>Administrative Tools>Services>there will be a list of programs. Find Print Spooler and right click on it. Stop service then restart. That will clear the print queue and allow you to start printing again..good luck let me know if you have any questions.

Rate this solution with 4 diamonds.

Mar 07, 2009 | Printers & Copiers

1 Answer

Printing status frozen and won't delete or print


Have you tried unpluging your printer from the computer as well as unpluging the printer from the electrical? If that doesn't work you should start from scratch... that is remove the printer from the computer memory, delete it, turn off the computer, turn on the computer and go through the installation process as if you just purchased the printer. Barring any mechanical problems as in jams or the such, the printer should return to operational status.

Oct 07, 2008 | HP DeskJet 5150 InkJet Printer

2 Answers

I have (4) documents to print, but it won't print. It says: 4 document(s) pending owner


To cancel a print job in Windows you can use one of the following two methods:

CANCELLING A PRINT JOB WITH THE PROGRESS METER:
When you send a print job to the printer, the Status Monitor will appear in the bottom right corner of your screen. Another printer icon for the PROGRESS METER will also appear in the taskbar while printing is taking place. This PROGRESS METER is there so you can manage print priorities or cancel print jobs.

1. Highlight the print job in the PROGRESS METER box.
2. Click on DOCUMENT and CANCEL, or, right click on the job name and left click CANCEL or DELETE.
3. Confirm cancelling the print job.

CANCELLING A PRINT JOB FROM THE PRINTERS WINDOW:
If no PROGRESS METER appears, you can access the document queue in this fashion:

1. Open START, SETTINGS, CONTROL PANEL, PRINTERS (START, CONTROL PANEL, PRINTERS and FAXES in Windows XP).
2. Right click on your Epson printer name, left click PURGE PRINT JOBS (98,ME), or CANCEL ALL DOCUMENTS (2000,XP). (Or, double-click on the printer name to see and modify the status of documents in queue.)
3. Confirm cancelling all documents.

Keep in mind that once information has been sent to the printer it resides in the spooling folders within Windows. It may a while for printing to stop as this data clears the system.

If the printer continues to print (ie multiple copies of a cancelled job, or garbled print) remove the rest of the paper from the printer and allow it to run out. Once an "out of paper" type error appears on your screen, cancel the documents. Once all print job information has deleted, reload the paper and press the paper feed button once to clear the red light and return the printer to a ready state.

Jul 16, 2008 | Epson Printer

Not finding what you are looking for?
Dell 962 Photo All-In-One InkJet Printer Logo

481 people viewed this question

Ask a Question

Usually answered in minutes!

Top Dell Printers & Copiers Experts

Prashant  Sharma
Prashant Sharma

Level 3 Expert

1127 Answers

Rick Johnson
Rick Johnson

Level 2 Expert

84 Answers

sunmaid

Level 1 Expert

3 Answers

Are you a Dell Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...