Question about Xerox Phaser 7750DN Laser Printer

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Xerox 7750 - Jaming in fuser

Everytime we print the paper gets jammed in the fuser.

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  • 49 Answers

Hi,


Solution 1: There is probably a very small piece of paper caught in the fuser, remove it from the machine if you can and try manually feeding paper through it.

Solution 2: Try different paper. The paper may be too weak to pass through the hot fuser, and this doesn't matter you are always using the same paper company, sometimes they change their suppliers.

Follow the link below and good luck.

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=299,E=0000000000024640321,K=7426,Sxi=18,Case=obj(20159)

Also check this link if there is a grinding noise as well as the jam.

http://office.support.xerox.com/SRVS/CGI-BIN/WEBCGI.cgi/,/?St=299,E=0000000000024640321,K=7426,Sxi=18,Case=obj(21995)

Posted on Mar 30, 2009

  • Niallbt Mar 30, 2009

    Please copy and paste these links directly into your address field as the " ) " is not part of the link

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1 Answer

How to clean phaser 7750


Included general maintenance video and how to clear smears from the paper.

Solution: Remove Print Smears / Printing Fuser Cleaning Pages
7750 Support Knowledge Base Remove Print Smears Fuser Cleaning...

With Troublshooting highlighted on the printer display perform the following steps:
  1. Press OK.
  2. Press the Down Arrow and scroll to Print Quality Problems.
  3. Press OK.
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