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My XSA 975 telephone was accidently disconnected from the power outlet. When reconnected I found cannot dial out but can receive calls inward. I have tried disconnecting the AC adaptor and reconnecting several minutes later but to no avail. Can you help please?

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I unplugged the AC Adaptor from the wall socket and left unplugged for an hour or so (a few minutes as per the trouble shooting advice page in the instruction manual did not work). I then reconnected the adaptor to the power and the phone returned to normal service.

Posted on Dec 05, 2008

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Try another telephone as the magic jack device only provides a certain level of voltage output which does not supply enough power for a dial tone and power to older telephones. There are work arounds provided within the magic jack forum blogs which can be found by visiting this website, found on google.

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1 Answer

Lost phone manual, uniden d2997


I have a standard trouble-shooting routine for cordless phones. 1) Remove the battery from the handset (from all handsets for a multi-handset version). Then unplug the power cord from the base and wall outlet and also remove the telephone cord. Wait a few minutes and then reconnect the power and phone line cords. Reconnect the battery (ies) for the handsets. Make sure this connection is tight. Then make sure that the battery is fully charged (15 hours before first use) and register the handsets if needed. This is done by putting each handset onto the base in order for the D2997. Wait about 30 seconds for each one until you see the Handset Registered message. Make sure that you are within range of the base.

Next try a different telephone (RJ-11) phone cord between the base and the wall jack. Also check if the power adapter for the base is warm. For the next set of tests, I like to use an old corded telephone. Using a different phone, check if you get dial tone at the jack. If there is a dial tone, then the problem is with the Uniden phone. If the above trouble-shooting didn't help, then contact Uniden. These phones aren't meant to be user serviced.

If you do not have a normal dial tone, try another jack on the same telephone line. If there is dial tone at another jack, then you have a problem with the first jack. Otherwise find where your telephone service comes in. If you have a fairly new service, you'll find an RJ-11 jack. Plug your test phone into the jack and test for dial tone. If you have no dial tone or can't test your line, call your phone company. They will fix any outside problem for free. If it is an inside wiring problem, look at the visible wiring and determine if the wires are damaged. Open the jack (if only one is bad) and check for loose wires. There are two types of jacks. One secures the terminal wires with screws and the other uses a punch-down jack. For the screw type, strip additional insulation from the conductors, if needed, and then reconnect them. For the punch-down type, you will need the punch-down tool. It is available at many hardware stores in the wiring section. Use this diagram to check your jack wiring: http://www.lanshack.com/wire_phone_jack.aspx . If you can't see an obvious problem with the wiring, you may want a professional to deal with the wiring in the wall. Your telephone company will do this for a fee.
Uniden has the manuals for their DECT phones on their site: http://www.uniden.com/bin/venda?ex=co_disp-view&bsref=uniden&scat=dectphones_mnl . The manual for the D2997 is available here: http://www.uniden.com/content/ebiz/uniden/resources/ownersmanuals/D2997om.pdf .

I hope this helps.

Cindy Wells

Nov 26, 2011 | Uniden Lands Phones

1 Answer

There is no dial tone. cannot call out or recieve calls


• Check both ends of the base unit telephone line cord.
• Make sure the AC adapter is plugged into the base unit and wall outlet.
• Disconnect the AC adapter for a few minutes, then reconnect it.
• Reset the digital security code
• Make sure TALK is pressed.

Jan 26, 2010 | Uniden 5.8GHz Cordless Phone

1 Answer

I cannot fax with my Lexmark 2500 after installing Windows 7


Hi there,

If Cannot send or receive Fax :
1) Check the control panel for any blinking lights. If the lights are blinking then
The color print cartridge needs to be replaced soon.

2) Check power.
a) Disconnect the power cord from the wall outlet, thenfrom the printer.
b) plug the cord all the way into the power supply on the printer.
c) Plug the cord into an eletrical outlet that other electrical devices have been using.

3) Check Cable connections Make sure cable connections for the following hardware are secure, if applicable
* Power supply
*Telephone
*Handset
*Answering machine

4) Verify dial tone.
* Place a test call to the telephone number to which you want to send a fax to make sure that it is working correctly.
*IF the telephne line is being used by another device, wait until the other device is finished before sending the fax.

5) Check for paper jams. Check for and clear any paper jams.

6) Disable Call Waiting Temporily. Call waiting can disrupt fax transmissions. Disable this feature before sending or receiving a fax. Call your telephone company to obtain the keypad sequence for temporarily disabling the call waiting.

Can send but not receive faxes
1) Load paper. Load paper to print any faxes that have been stored in the computer.
2) Check ink. Check the ink levels, and install a new cartrige of necessary.

Can receive nut not send faxes
Check document placement. Load the original document facedown in the lower right corner of the scanner glass.

Hope this help. Please Rate My Response!

Nov 23, 2009 | Lexmark Wheelwriter 2500 Typewriter

1 Answer

Cannot place a call.


reset your phone, disconnect battery, press * and # while reconnecting the battery

Mar 04, 2009 | Uniden Cordless Phone

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GE Bluetooth Gateway Does Not Connect To Multiple Home Phones


You'll have to find where the phone wiring in your house is connected to the telephone company. Know that disconnecting from the phone company will disable you from making or receiving calls through your landline, if it is still connected with a working number. Once you've found this, usually a small gray or green colored box on the outside of the house near your electrical meter, you'll have to open it and disconnect the wires that run into your house. It's a good practice to put a note on the outside and cover it with clear tape telling the telephone company not to reconnect the lines because it will damage sensitive equipment inside. After disconnecting from the telephone company, you'll just have to plug the PHONE port from the bluetooth gateway into a phone jack and it will ring all the phones in your house.

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1 Answer

Cannot receive faxes


Step one: Check the fax number
Make sure the fax number is correct; include any numbers that you have to dial to use the telephone, such as an area code, access codes for outside lines or long-distance services, and so on. If you have to dial a particular sequence of numbers to make a telephone call from that telephone line, you also have to dial that sequence of numbers to send a fax.
If the issue is resolved, you do not need to continue troubleshooting.
If the number is correct, continue to the next step.
Step two: Dial the number manually
Instead of using a speed dial setting or sending the fax from the computer, dial the number manually from the product control panel.
If the fax sends when you dial the number from the control panel, follow these steps to recreate the speed dial setting and insert pauses in the number.
On the product control panel, press the Setup button.
Press the Left Arrow button ( ) or Right Arrow button ( ) until Speed Dial Setup appears on the control panel display, and then press the OK button.
Press the Left Arrow button ( ) or Right Arrow button ( ) until Individual Speed Dial appears on the control panel display, and then press the OK button.
Press the Left Arrow button ( ) or Right Arrow button ( ) to select an unassigned speed dial entry, and then press the OK button.
Use the product keypad to enter any numbers that must be inserted before the fax number, such as an area code or access codes for outside lines or long-distance services, and then press the Redial/Pause button to insert a pause.
Enter the rest of the fax number, using the Redial/Pause button to insert pauses between the numbers, and then press the OK button.
Enter the name of the speed dial setting, and then press the OK button to save the speed dial setting.
Try to send the fax again.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step three: Run a fax diagnostic test
Press the On button ( ) to turn on the product, and then make sure the product is correctly connected to the telephone jack.
Make sure that there is plain white paper in the input tray.
On the product control panel, press 6 , and then press 6 again.
This selects the Tools menu and then selects Run Fax Test .
The fax diagnostic test page prints.
Review the results of the test.
If the result of the fax diagnostic test is All Pass , skip to Step four: Reinitialize the fax.
If the result of the fax diagnostic test is a failure, a page prints that describes the issue and offers possible solutions. Follow the solutions on the printout.
If the solutions on the printout resolve the issue, you do not need to continue troubleshooting.
If the solutions on the printout do not resolve the issue, continue to the next step.
Step four: Reinitialize the fax
While the product is on, disconnect the power cord from the back of the product and from the electrical outlet.
Make sure that the telephone cord is fully inserted into the port labeled 1-Line on the back of the product.
Connect the power cord to the back of the product, and then connect the power cord to the electrical outlet.
When the product is in the ready state, try to send and receive a fax again.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step five: Test the send/receive functions
Use the product keypad to send a fax. Watch the product control panel display and listen to the sounds the product makes.
If the product is working correctly, the following events occur.
When the product begins to dial, a dial tone is audible, followed by the sound of the product dialing. A Dialing message appears on the control panel display.
When the receiving fax answers the call, the product and the fax exchange tones. A Connecting message appears on the control panel display. During this phase, the product and the fax compare capabilities, exchange information about how to send the fax, and try to establish a reliable transmission speed.
After the connection is established, the product sends the pages of the document. Messages appear on the control panel display that indicate the status, such as Sending page 1 .
Review the results of the fax.
If the fax is transmitted successfully, continue to the next step.
If there is no audible dial tone or the receiving fax does not answer the call, try sending the fax to a different destination. If this second attempt also fails, continue to the next step.
If the receiving fax answers the call and begins beeping, but the Connecting message does not appear on the product control panel display, the product is not detecting the tones from the receiving fax. Continue to the next step.
Step six: Use an analog telephone service
HP Fax and All-in-One products are designed to work with analog telephone services and might experience some difficulties when they are connected to phone lines with digital services. Make sure the product is connected to an analog telephone service.
To obtain digital services information or support, contact the telephone service provider or system administrator.
Step seven: Check the phone cord and fax connections
Disconnect the telephone cord, and then examine the connector on the end of the cord. Make sure the cord only has two wires.
Figure 1: Telephone cord with two wires
Figure 2: Telephone cord with four wires
If the cord has four wires, replace it with a two-wire telephone cord.
If you must use a cord with four wires, use the converter that shipped with product. The converter allows a cord with four wires to work with a device that requires a cord with two wires.
Make sure the fax is connected directly to the telephone jack by a telephone cord. Connect the cord to the 1-Line port on the back of the product.
Figure 3: Fax only
1 - Telephone jack
2 - Telephone line
3 - 1-Line
4 - 2-Ext
If other devices need to use the same telephone jack, make sure they are connected to the 2-Ext port on the back of the product.
Connect a single-line telephone to 2-Ext , and then pick up the receiver and listen for a dial tone. Make sure you are able to dial out using the telephone keypad. If you hear a dial tone and are able to dial out using the phone, the product is properly connected to a working telephone cord and telephone jack.
Figure 4: Fax and telephone
1 - Telephone jack
2 - Telephone line
3 - 1-Line
4 - 2-Ext
5 - Telephone
Figure 5: Fax and PC or modem
1 - Telephone jack
2 - Telephone line
3 - 1-Line
4 - 2-Ext
5 - PC or modem
If you change any cable connections, try sending and receiving a fax again to make sure that the issue is resolved.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step eight: Remove any other devices from the telephone line
If any other devices, such as a telephone, an answering machine, or a modem, are connected to the telephone line, remove each device.
NOTE: Remove each device even if it is in another room, connected to another telephone jack, or connected using a line splitter.
Connect the product to an analog telephone line by connecting one end of the two-wire telephone cord directly to the telephone jack and then connecting the other end of the telephone cable directly to the 1-Line port on the back of the product.
Try to send a fax again.
If the issue is resolved , you do not need to continue troubleshooting.
If the issue is not resolved , continue to the next step.
Step nine: Perform a partial reset of the product
A partial reset of the product returns all fax settings to the default values. It might be necessary to reset the language and country/region settings after the partial reset is complete.
Disconnect the power cord from the back of the product.
Wait 20 seconds, and then press and hold # and 3 on the product control panel.
Connect the power cord to the back of the product, and then release the buttons when the product turns on.
The product is reset to factory defaults.
Try to send and receive faxes again. If the problem still exists, continue to the next step.
Step ten: Service the product
If you have completed all the steps listed above and are still experiencing a problem, service the product.

Aug 05, 2008 | HP Office Equipment & Supplies

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V-tech 2498 landline phone with cordless


Tip 1 of 2 Recradle the handset for 15 seconds, then lift the handset and press PHONE. Tip 2 of 2 If the handset is not responding normally, you may need to reset your telephone system. Complete the following steps to reset the telephone system: Step 1: Disconnect the power to the telephone base. Step 2: Disconnect the handset battery. Step 3: Wait a few minutes and then reconnect the power to the telephone base. Step 4: Reconnect the handset battery Step 5: Wait about one minute for the handset to re-establish a link with the telephone base and then test the phone again. If that does not work, call the manufacture at 1-800-595-9511. Or take it back to where you purchased it and have then exchange it.

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Can't hear caller


This problem often results from a defective handset cord--check the handset cord by switching it with a good one. If that solves the problem, replace the cord. With a portable phone, substitute a transmitter from another telephone--replace if necessary.

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