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When I run msconfig.exe the program starts but the graphical display for the program never comes up. I can start task manager and see the program has started in the Image Name list. I'm running WinXP Pro w/SP3 and all updatess. Any ideas? gib

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  • gibster99 Dec 04, 2008

    I've tried all the solutions you've offered and they still don't help. I have also found that the Windows Home Server console will not open backups for restoring of individual files.

    All items work on my 3 other Windows XP machines here at home. So I know it's something specific to this one. I'll probably end up having to reinstall Windows, but hate the after work of having to reinstall all the applications.

    Thanks for the try.

    gib



  • gibster99 Dec 04, 2008

    No worries. I'll give the Repair a go and see what happens. I've got all my data on a 2nd harddrive in the system now. So it's just a matter of backing up book marks, e-mail, and copying the program files directory over so I can have access to configuration settings after the reinstall of certain programs.

    I've even tried doing a full restore from Windows Home Server (which worked like a charm) but it didn't solve the problem. I have to assume it's one of the many programs/utilities I've tried over the last year that have caused the problem.

    If the repair funtion doesn't work, I might even give Vista a try.

    Thanks again

    gib


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Have you tried using Alt+Tab to cycle through windows as an attempt?

Then, right click the task bar, select cascade windows in case the window is opening off screen.

The only other thing you do is us the system file checker. This requires the XP CD.
from the run command window type:
sfc /scannow
This can take awhile while Windows checks your system files for checksum values.

Regards,
Worldvet

Posted on Dec 04, 2008

  • 2 more comments 
  • Glenn Rogers
    Glenn Rogers Dec 04, 2008

    What I would suggest as a next step in the recovery of your machine is this:
    a.) I can assume you've taken all scanning measures for viruses and the like. I take it yoiu have done this and ruled that out. You seem quite capable.

    b.) Instead of a re-installation of Windows, use the Installer to run a Repair process. This is different than the repair console option at boot up with the installer CD..

    To allow Windows to heal itself, way beyond the capacity of the system file checker. Run the installation CD or winnt.exe from its root folder should it be on another partition.

    Allow the installer to run as per usual, including the appearance of a fresh installation. You will get a stop screen. This stop screen Alerts you to the fact that you already have Windows installed. Here you are offered two options. One is Repair the current installation and Two perform a fresh installation. Select the option to Repair the current installation. This choice is one I fall back on quite often as it is remarkably effective. For some reason its abilities beyond what SFC should be able to perform is in the order of 10 fold.

    In fact, it is somewhat disappointing that the System File Checker cannot accomplish what this other option can.

    19 times out of 20 this works wihout fail to recover an installation. Naturally, it is appropriate to run Windows Update manually and see what if anything needs to be downloaded and reinstalled. But this process is quite painless and quick. However, just to be clear, there is always a concern that a failure in hardware could be involved. I just wanted to get that ugly caveat out of the way.

    Lastly, and this is in the face of an utter failure of the Repair Funcion of the Installer, I do resort to a fresh installation, instruct the installer to use the current Windows directory and not format the hard drive (Unless You have reason to suspect a zero sector virus). Even with this final option all user files wil remain intact. However, many techs choose to use a new directory for Windows, recover all user files to a separate hard drive, format and install new. .

    If you have any question or need for reiteration or clarification please ask. I'll be glad to offer myself as a aid in your recovery process. When you respond to these comments we receive an email alert and I will respond as soon as I am able.

    Sorry we couldn't apply a quick fix to your problem.

    Regards,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Dec 05, 2008

    I've seen this repair method solve the most stubborn of all issues. I don't rely on it exclusively. I've had to resort to it on tuff nuts like your problem though.

    It should work perfectly.

    Regards,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Dec 13, 2008

    Microsoft has just released the Beta Preview for Vista SP2. This is one service pack above what is available today.

    I've looked the preview over and it is pretty solid as you'd expect from a point 2 upgrade.

    Wish I could have waved my hand over the keyboard and solved your problem. If you could would you change you vote to Helpful for me? I'd appreciate it and it means a lot when I give it my best effort on a tough problem. I leave most of the easy stuff alone. Its these really unusual problems that interests me. And, as such, when you do discover the fix, which I do believe the Install Repair tool will do, please let me know so I can file that solution away for someone else to benefit from later.

    Best of Holidays,
    Worldvet


  • Glenn Rogers
    Glenn Rogers Dec 13, 2008

    Thanks for the rating upgrade. Let me know how it goes. I really do get involved with these problems as if I had your machine here in my shop. I just wish I did have it here. I'd have it back in your hands again and working.

    Worldvet


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How to find out what process a program uses


1) So the fist thing you do is open the program that you want to find out about. As an examlpe I will open Microsoft's calculator from Start Menu -> Accessories as shown in the image below.
slasher_x_32.jpg
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slasher_x_33.jpg
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slasher_x_34.jpg

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