Few days back I updated the software of my sound driver ,after that I am unable to hear any sound even when windows starts up . I can hear it thru my headphones not thru the internal speakers. it's a HP pavilion dv6131od.
I was unable to revert back the changes . So I restored the whole OS and still it's not working .
Hear by ear peicce nothing laptop speaker even when windows start. Thank you for your help.
I had the same problem; my laptop's speakers suddenly stopped working but I could still use the headphones and sound was fine.
I played around a while and searched the net; and I got them to work:
Open Control Panel- Sound, Speech, Audio Devices-------->
1) Audio Tab
2) Under 'Sound Playback' hit Advanced
3) At the bottom where it has Speaker Setup change it to "Laptop Stereo
Speakers" (mine was initially on "Desktop Stereo Speakers" for some odd
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert who has written 20 answers of more than 400 characters.
An expert who has answered 20 questions.
Re: sound is not working on my hp laptop
There may be a defect in the driver that you downloaded. I had a problem with my touchpad once (HP tx2001au) and I used System Restore to go back. This will not harm your personal files and folders. It will just roll back all the settings and programs installed.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
hi. that problem have 3 thing 1- software draver damage 2- build sound card is disable in bios 3- sound card damage
first u need check in bios, look at yr sound card, if disable, change to enable it, second check yr system properties looking for sound driver, if sound driver lost, u need get sound driver for your laptop and install it. lastly, if sound device damage, i suggest u use usb sound device becouse cost to get it is very low ok regards contect me for future problems
hi im josh in cebu phils. may i help you? friend the sound driver or IBM is built on the cd of the motherboard try to install it. then after installing im sure it still doesn't work because even the software is installed but it is not running. to make it run and you wl hear the sound. you need to update the driver manually. go to the my computer right clck device manager then clck the icon sound driver then update/install driver./if appears brwsing window.look for the sound folder in the drvce c then clck the run/setup wait until it completes.then reboot your pc.it will solve your problem just do it good luck hope i helped you.
THIS MAYBE IN A FEW PLACES CHECK THE FOLLOWING FOLDERS IN THE CONTROL PANEL.
NETWORKING AND SHARING
PROBLEMS AND REPORTS
OFF CHANCE IT CAN BE SECURITY AND WINDOWS ANTIVIRUS PROGRAM NOT ALLOWING YOU TO MAKE THAT CONNECTION
YOU MAY COM OVER A RED X
THIS MEANS NO CONNECTION
YOU MAY FIND RED,YELLOW EVEN ORANGE CHECK MARK THIS STATES THERE IS A CONFLICK WITH THE SOFTWARE OR HARDWARE OR BOTH, OUTDATED DRIVERS MAY CAUSE YOU PROBLEMS, OUT OF DATE UPGRADES ARE NOT COMPATIBLE WITH NEW DRIVERS OR OPERATIONAL SYSTEM SOFTWARE. THE LIST MAY GO ON FOR A LONG TIME, JUST TAKE YOU TIME AND GET NEW UPDATED FOR ALL YOUR HARDWARE AND SOFTWARE UPDATES TO DAY AND EVERYTHING WILL WORK OUT FINE YOU'LL
Download this sp36292.exe, (1/1 , 2.64M) and let your laptop find end update the corect drivers you need
This is what the program do:
This package provides the HP Software Update for the supported notebook models and operating systems. HP Software Update is a proactive tool that automatically updates selective HP software and drivers. This tool comes pre-installed on the supported notebooks, but if it is accidently removed or lost, HP Software Update can be re-installed by using this package.
did you RESTORE the OS or did you reformat and REINSTALL the OS? if you did a complete reformat and reinstall either 1) the software has changed Firmware settings and messed up the hardware or 2) The Reinstalling process has installed similarly unfunctional drivers or 3) there is an unrelated problem that is the real cause of the issue.
I'd try getting ahold of a whole set of drivers and trying each one. You might also want to look into BIOS updates for the HP, they might have fixed the issue already.
First off, if they can hear you and you can't hear them, it's not your microphone. It is more likely related to your sound card, possibly a driver update could fix your issue. Go to Toshiba's support site here's the link for the portege model listed above: http://www.csd.toshiba.com/cgi-bin/tais/su/su_sc_modelLanding.jsp?ProductMenu_0=Portables&ProductMenu_1=Portege&model_find=S100-S1133&ProductMenu_2=1042298&moid=1042298&rpn=PPS10U&smoid=true&ct=MH&ListType=Model&x=27&y=7, and select drivers and look for the sound card drivers with the latest/most recent date, download them and update your driver to see if that fixes your issue. Since you post that your sound works in other areas just not chat or Skype, you might also want to do a Windows update on their site and choose custom for your choice so you can review hardware and software updates to add to any critical/security updates found on your PC, and that may fix your issue also. Good luck.