Question about Microsoft Xbox 360 Console

1 Answer

I have an error message e74 and one red ring - Microsoft Xbox 360 Console

Posted by on

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Problem Solver:

    An expert who has answered 5 questions.

  • Contributor
  • 8 Answers

I suggest going to xbox.com/support/repair

If its not the AV cable then its a 90% chance its the scaler chips (ANA & HANA chips). In some rare cases its the GPU or CPU which means even Microsoft can't repair it. I have the same problem on one of my xbox 360s & its not covered by the RROD extended warranty. Do a little research & you'll helping people like me.

Posted on Mar 02, 2009

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

On the circle 1 part red says systemm error e74


You are experiencing a hardware failure, better know as the red ring of death. Microsoft recomends the following

Step 1: Confirm the E74 error loadTOCNode(2, 'moreinformation'); To verify that your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
Step 2: Submit a console repair request loadTOCNode(2, 'moreinformation'); If you are experiencing this problem, your Xbox 360 console must be repaired at our service center.

Start the repair process online. (http://service.xbox.com/)

For more information about how to contact Xbox Support directly, please visit the following website: www.xbox.com/support/contact (http://www.xbox.com/support/contact) Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error. For more information about the E74 warranty extension, see the following article: 969905 (http://support.microsoft.com/kb/969905/ ) About the E74 warranty extension for Xbox 360 consoles

Jul 30, 2011 | Microsoft Xbox 360 Console

2 Answers

How to fix error message e74 with one red ring flashing


The e74 Xbox error's principal cause is overheating, due to excess heat causing damage to various components, and eventually major malfunctions in the hardware of your console. Why is this heat able to build up and cause damage that leads to the Xbox 360 e74 error? This is actually due to cramped case design and a lack of cooling devices such as fans and heat sinks. Although overheating is ususally a problem for all electronic devices, the Xbox 360 does seem to suffer particularly badly from this issue. unless you have a bit of technical knowledge than the best thing would be to A) fix your Xbox e74 problem by sending your Xbox 360 back to Microsoft for repair or B) buy a new one. there is no easy way to permentaly fix it without taking your xbox apart and the "towel trick" which is where you wrap your xbox in a towell power on until it overheats and shutsdown is only a temporary fix and will cause major damage to your xbox in the long run. fixing yourself consists of stabilizing the heat shields by removing the old brackets and replacing them with new heat paste and bolts so the best thing if you are dedicated to doing it yourself would be to probably buy a manual online. you shouldnt need to pay anything over $30 and make sure you get a full manual because alot of them only deal with the "red ring of death" (which is three red rings)
hope this helps

Dec 01, 2010 | Video Game Consoles

1 Answer

1 red ring flashing dont no wot to do need help!!!I it says E74 dont no wot tht means!!!


Try restarting your console. If your console continues to display the E74 error message, it requires a repair. You can visit http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

or call 1-800-4MY-XBOX

Microsoft covers repairs for the E74 error for a period of three (3) years from the original purchase date of the console. If you are outside the initial three-year warranty period, you can still receive console repair service from Microsoft for a fee for the E74 error.

Jun 13, 2010 | Microsoft Xbox 360 Elite Console - Black

2 Answers

I red light e74 message on screen


The E74 error happens as the scaler chip that deals with all the display, you will need to stop the heat build up, you can do this yourself or you can send it in for repair.

Dec 27, 2009 | Microsoft Xbox 360 Console

3 Answers

E 74 error message, right lower quadrant red ring


Hello,


E74. System Error. Contact Xbox Customer Support.

If you are experiencing this problem, you can submit a console-repair request online by using the links in the "Additional support" section. To confirm your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
Additional support loadTOCNode(2, 'moreinformation'); If your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site: United States Customers

http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair (http://support.xbox.com/support/en/us/nxe/LiveIDSignIn.aspx? redirectUrl=http://support.xbox.com/support/en/us/nxe/registerdevice.aspx? step=repair)

Outside the United States http://www.xbox.com/support/ (http://www.xbox.com/support/) Note Online console repair service is currently not available in all countries and regions.
For more information about how to contact Xbox Customer Support directly, please visit the following Microsoft Web site: http://www.xbox.com/support/contact (http://www.xbox.com/support/contact)

Hope it helped.

Nov 22, 2009 | Microsoft Xbox 360 Console

4 Answers

E74 error how to sort it


This is the replacement code that came with the update replacing the RROD or Red Ring of Death. You have to send it in under the 3 year extended warranty Microsoft implemented due to all the RRODs they were producing.
To confirm your console is displaying the E74 error message, follow these steps:
  1. Turn off the console.
  2. Turn on the console.
  3. Verify that your console displays the E74 error message.
If your console continues to display the E74 error message, it requires a repair. For more information about how to start the online repair process, please visit the appropriate Web site:
http://support.xbox.com/support/en/us/nxe/registerdevice.aspx?step=repair

Oct 22, 2009 | Microsoft Xbox 360 Console

1 Answer

Got on red light,E74


An E74 error is when the lower-right quadrant of the ring piece indicator flashes red and displays an error message in multiple languages: "E74 System Error. Contact Xbox Customer Support". The error is caused when there's a video problem with the Xbox's hardware scaler chip being damaged. As of April 14, 2009, the E74 error is now covered by the three-year extended warranty.

Aug 09, 2009 | Microsoft Xbox 360 Console

1 Answer

My xbox 360 has error 74


The E74 malfunction is a problem believed to be associated with the system's video output cables and/or hardware scaler chip. The problem involves unusual screen patterns, the appearance of an on-screen error message, and finally a flashing red light in the lower right quadrant of the power ring. When a system suffers from the failure the on-screen message reads "E74 System Error. Contact Xbox Customer Support."

You could send it in to Microsoft of you can follow the steps as outlined in this You Tube video.

Mar 21, 2009 | Microsoft Xbox 360 Console

2 Answers

E74


You can check out the informative blog post at http://www.fix-xbox360.info/2008/09/11/xbox-360-disc-read-error-e74-error-no-video-problem/
This post describes the E74 error with one red light problem.

hope it helps...

Jan 03, 2009 | Microsoft Xbox 360 Console

2 Answers

E74 failure


I HAVE E74 PROBLEM ONE RED LIGHT IF NOT RING OF DEATH WHAT IS IT?

Jul 06, 2008 | Microsoft Xbox 360 Console

Not finding what you are looking for?
Microsoft Xbox 360 Console Logo

Related Topics:

108 people viewed this question

Ask a Question

Usually answered in minutes!

Top Microsoft Video Game Consoles Experts

Troy Gorman
Troy Gorman

Level 3 Expert

508 Answers

Pablo Gonzalez

Level 3 Expert

733 Answers

Jonathon summesfield

Level 2 Expert

284 Answers

Are you a Microsoft Video Game Console Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...